PTS Advance is hiring: Human Resources Supervisor in Richland

Position Title

Recruitment Director - Direct Hire at PTS Advance

Position Overview

We’re looking for an HR Manager who enjoys keeping things running smoothly behind the scenes while supporting a great employee experience. This role focuses on benefits, compliance, and helping employees navigate everything HR-related. You’ll work closely with payroll, leadership, and external vendors to make sure our benefits programs are on point, while also pitching in on onboarding, performance management, and day-to-day employee relations. Basically, you’ll be the go-to person for all things people and policy.

What You’ll Do

Benefits Administration

• Manage health, dental, vision, life, disability, retirement, and wellness programs.
• Handle enrollments, changes, terminations, COBRA, and claims—keeping everything organized and compliant.
• Oversee FMLA, ADA, and other leaves, ensuring employees and managers stay informed and supported.
• Lead open enrollment each year and help communicate updates to the team.
• Review and reconcile monthly benefit invoices, resolving any billing issues.
• Serve as the main contact for employees with benefits questions or issues.

Employee Relations & Compliance

• Answer employee questions and provide HR support with empathy and professionalism.
• Help resolve employee concerns and ensure fair, consistent handling of workplace issues.
• Keep us compliant with all the major laws and regulations (EEO, ERISA, FMLA, ADA, FLSA, HIPAA, ACA, etc.).
• Prepare and submit compliance reports like EEO-1s and OSHA logs.
• Keep employee data accurate and up to date in the HRIS.

HR Operations & Support

• Run new hire benefits orientations.
• Maintain personnel files and ensure data integrity in HR systems.
• Manage unemployment claims and rehire eligibility.
• Support the creation and rollout of HR policies and procedures.

What You Bring

• 4–7 years of HR or benefits experience, ideally with a focus on benefits administration and compliance.
• Great communication and people skills—written and verbal.
• Strong Microsoft Office skills (especially Excel) and comfort using HR systems.
• Attention to detail, strong organization, and the ability to juggle multiple priorities.
• A calm, professional approach to sensitive employee issues.
• Bonus points if you speak Spanish (not required).

Skills & Strengths

• Deep understanding of benefits and employment law.
• Problem-solving mindset and collaborative attitude.
• High level of accuracy and follow-through.
• Discretion with confidential information.
• Comfortable working in a fast-paced, ever-changing environment.

Please note that relocation assistance is not offered for this position.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Human Resources
• Industries: Human Resources Services and Construction

Relocations and referrals may impact hiring interest. References to competitive salary ranges are provided for context; actual compensation will be discussed with the recruiter.