AdventHealth
Front Desk Concierge - AdventHealth Centra Care
All the benefits and perks you need for you and your family:
Benefits from Day One
Paid Days Off from Day One
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support
Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that
together
we are even better. Schedule:
Full Time Shift : Location:
3005 DANIELS RD, Winter Garden, 34787 The role you’ll contribute: Responsible for establishing patients' overall experience ensuring safety and demonstrating respect, with an emphasis on customer service. This position handles access-related activities including scheduling, registration, and pre/post visit communications. This role ensures a pleasant experience for patients through efficient and courteous service. In addition, this position addresses patient inquiries and provides necessary information. Additionally, this role collaborates with other staff to maintain smooth operations. The value you’ll bring to the team: Answers telephone, responds to patient questions and concerns to ensure prompt, accurate resolution is achieved.
Handles various job tasks simultaneously.
Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data.
Communicates with the patient or guarantor to obtain demographic, employment, insurance, and current medical condition information in order to perform accurate registration.
Handles “release of information” requests for patients, referring offices, other medical facilities, attorneys, and insurance companies.
Verifies insurance eligibility and determines accurate up-front collection amount.
Paid Days Off from Day One
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support
Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that
together
we are even better. Schedule:
Full Time Shift : Location:
3005 DANIELS RD, Winter Garden, 34787 The role you’ll contribute: Responsible for establishing patients' overall experience ensuring safety and demonstrating respect, with an emphasis on customer service. This position handles access-related activities including scheduling, registration, and pre/post visit communications. This role ensures a pleasant experience for patients through efficient and courteous service. In addition, this position addresses patient inquiries and provides necessary information. Additionally, this role collaborates with other staff to maintain smooth operations. The value you’ll bring to the team: Answers telephone, responds to patient questions and concerns to ensure prompt, accurate resolution is achieved.
Handles various job tasks simultaneously.
Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data.
Communicates with the patient or guarantor to obtain demographic, employment, insurance, and current medical condition information in order to perform accurate registration.
Handles “release of information” requests for patients, referring offices, other medical facilities, attorneys, and insurance companies.
Verifies insurance eligibility and determines accurate up-front collection amount.