Pozez Jewish Community Center of Northern Virginia
Systems Manager/Salesforce Administrator
Pozez Jewish Community Center of Northern Virginia, Fairfax, Virginia, United States, 22032
Overview
About Pozez Jewish Community Center of Northern Virginia (Pozez JCC), located in Fairfax, Virginia, is a nonprofit, social service organization that builds community and enriches lives. The Pozez JCC offers a variety of programs and services on the main campus, online and throughout Northern Virginia through partnerships. Programs based on Jewish values include early childhood education, after-school & day camps, family programs, J-Fit health & aquatics, adult learning and cultural programs, inclusion and disabilities services, community impact through volunteerism, and more. Programs are open to people of all ages and backgrounds. Summary of Position
The Pozez JCC of Northern Virginia requires the talents and skills of a Salesforce Administrator/Systems Manager. As a nonprofit, Pozez JCC uses industry-specific software built on the Salesforce platform. Responsibilities include creating user accounts, maintaining databases, troubleshooting issues, coordinating with third-party vendors, and training staff on Salesforce products and other software programs. To ensure success as a Salesforce administrator, the candidate should have experience in Salesforce system administration and the ability to work in a fast-paced environment. As the Systems Manager, this role will collaborate with all internal departments to create efficiencies in our customer relationship management system and serve as the primary data and information management clearinghouse within the organization. Qualifications
Salesforce certified administrator or Salesforce advanced administrator certification. A bachelor's degree or other comparable education and training. 2-3 years of experience as a Salesforce administrator in a similar environment. Experience in the administration and maintenance of Salesforce systems. Experience in performing Salesforce upgrades and ensuring successful integration. In-depth knowledge of Salesforce products and their functionalities. Proficiency in creating Salesforce profiles, allocating roles, and managing access. Ability to provide Salesforce training and end-user support. Prior experience working with a nonprofit preferred. Accounting knowledge or experience preferred. Ensuring optimal performance of Salesforce and other systems and products. Managing Salesforce roles, profiles, sharing rules, flows, and groups. Building custom Salesforce reports and dashboards. Performing database maintenance tasks, including diagnostic tests, duplicate entry management, and Salesforce/third-party upgrades. Working with all departments to ensure programmatic information is shared correctly. Training employees on and creating SOPs in records, data, program, and membership management. Serving as liaison between third-party vendors, staff, and system customer support, including troubleshooting account and Experience Cloud issues with members. Digitizing day-to-day procedures and creating realistic solutions for departments to grow and succeed. Customizing Salesforce to fit Center’s needs, including creating new apps, formula fields, objects, and flows. Managing any new integrations or upgrades of software in relation to the Salesforce platform. Designing and optimizing page layouts, record types, and Lightning pages for better usability. Developing cross-object reports and custom report types for program, facility, and finance insights. Partnering with department heads to gather requirements and translate them into Salesforce solutions. Driving automation initiatives to reduce manual processes and increase efficiency. Hours
40 hours per week: Monday–Friday. Onsite position leading to hybrid. Pay Range
$70,000-$74,000 This position description is not intended to be all-inclusive. It is intended to be a generalized description of the primary job responsibilities and expectations. Management may change the job responsibilities and expectations based on business requirements. This position description is intended to comply with all known state and federal regulations and includes accommodation re-evaluations and equal opportunity employment. Note: We do not manage visa sponsorships.
#J-18808-Ljbffr
About Pozez Jewish Community Center of Northern Virginia (Pozez JCC), located in Fairfax, Virginia, is a nonprofit, social service organization that builds community and enriches lives. The Pozez JCC offers a variety of programs and services on the main campus, online and throughout Northern Virginia through partnerships. Programs based on Jewish values include early childhood education, after-school & day camps, family programs, J-Fit health & aquatics, adult learning and cultural programs, inclusion and disabilities services, community impact through volunteerism, and more. Programs are open to people of all ages and backgrounds. Summary of Position
The Pozez JCC of Northern Virginia requires the talents and skills of a Salesforce Administrator/Systems Manager. As a nonprofit, Pozez JCC uses industry-specific software built on the Salesforce platform. Responsibilities include creating user accounts, maintaining databases, troubleshooting issues, coordinating with third-party vendors, and training staff on Salesforce products and other software programs. To ensure success as a Salesforce administrator, the candidate should have experience in Salesforce system administration and the ability to work in a fast-paced environment. As the Systems Manager, this role will collaborate with all internal departments to create efficiencies in our customer relationship management system and serve as the primary data and information management clearinghouse within the organization. Qualifications
Salesforce certified administrator or Salesforce advanced administrator certification. A bachelor's degree or other comparable education and training. 2-3 years of experience as a Salesforce administrator in a similar environment. Experience in the administration and maintenance of Salesforce systems. Experience in performing Salesforce upgrades and ensuring successful integration. In-depth knowledge of Salesforce products and their functionalities. Proficiency in creating Salesforce profiles, allocating roles, and managing access. Ability to provide Salesforce training and end-user support. Prior experience working with a nonprofit preferred. Accounting knowledge or experience preferred. Ensuring optimal performance of Salesforce and other systems and products. Managing Salesforce roles, profiles, sharing rules, flows, and groups. Building custom Salesforce reports and dashboards. Performing database maintenance tasks, including diagnostic tests, duplicate entry management, and Salesforce/third-party upgrades. Working with all departments to ensure programmatic information is shared correctly. Training employees on and creating SOPs in records, data, program, and membership management. Serving as liaison between third-party vendors, staff, and system customer support, including troubleshooting account and Experience Cloud issues with members. Digitizing day-to-day procedures and creating realistic solutions for departments to grow and succeed. Customizing Salesforce to fit Center’s needs, including creating new apps, formula fields, objects, and flows. Managing any new integrations or upgrades of software in relation to the Salesforce platform. Designing and optimizing page layouts, record types, and Lightning pages for better usability. Developing cross-object reports and custom report types for program, facility, and finance insights. Partnering with department heads to gather requirements and translate them into Salesforce solutions. Driving automation initiatives to reduce manual processes and increase efficiency. Hours
40 hours per week: Monday–Friday. Onsite position leading to hybrid. Pay Range
$70,000-$74,000 This position description is not intended to be all-inclusive. It is intended to be a generalized description of the primary job responsibilities and expectations. Management may change the job responsibilities and expectations based on business requirements. This position description is intended to comply with all known state and federal regulations and includes accommodation re-evaluations and equal opportunity employment. Note: We do not manage visa sponsorships.
#J-18808-Ljbffr