The Wendy's Company
Overview
Wendy’s is looking for qualified General Managers who can lead a multi-million dollar operation, deliver exceptional guest service, maintain high food quality standards, and drive sales while controlling costs. The GM is accountable for staffing, budgeting, and achieving financial goals, fostering a positive, high-performing restaurant environment. Responsibilities
Manage day-to-day operations of a Wendy’s restaurant and ensure operational performance. Deliver exceptional guest service and maintain high standards of food quality and safety. Lead, develop, and motivate the team to provide fast, friendly service and a positive work culture. Drive sales, control costs, and ensure compliance with all company policies and procedures. Staffing, budgeting, and achieving financial goals while promoting a positive, high-performing environment. Skills & Qualifications
Experience: At least 2 years of management experience in the restaurant or hospitality industry, with a strong background in operations, staff management, and customer service. Experience in a fast-casual or quick-service restaurant is highly preferred. Leadership: Proven ability to lead and develop a team, manage performance, and foster a positive work environment. Customer Service: Strong customer service skills with the ability to resolve complaints and maintain guest satisfaction. Financial Acumen: Experience in managing budgets, controlling costs, and achieving financial targets. Problem Solving: Ability to quickly analyze situations and develop effective solutions to operational or customer-related issues. Communication: Strong verbal and written communication skills, with the ability to interact with team members, customers, and senior management. Organization: Ability to manage multiple priorities, tasks, and staff while ensuring smooth operations. Attention to Detail: Strong attention to detail, especially regarding food quality, cleanliness, and compliance with health and safety standards. Job Requirements
Ability to stand for extended periods (4-8+ hours) with periodic breaks. Perform repetitive motions, including frequent use of hands and arms for tasks such as chopping, stirring, carrying, and operating equipment. Frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level. Capability to walk up and down stairs and use a step ladder as needed. Occasional sitting, talking, and active listening as required by the role. Ability to lift and carry up to 50 pounds regularly as part of job duties, including but not limited to food supplies, dishware, and equipment. When handling heavier loads, employees MUST use appropriate lifting equipment and/or seek assistance from a second person. Ability to move around the kitchen quickly and efficiently. Compliance with food safety and sanitation regulations. Work Environment/Job Conditions
Flexible scheduling, including nights, weekends, and holidays. Work in a loud, fast-paced environment. Employees may regularly work in varying temperature zones, including hot kitchen areas with stoves, ovens, grills, and fryers, as well as cold storage areas like refrigerators and freezers. May involve exposure to heat, noise, and cleaning chemicals in the kitchen area. Proper personal protective equipment (PPE) and training to ensure safety and comfort while handling temperature-sensitive tasks. Awareness of temperature fluctuations and safe practices is essential for maintaining food safety standards and personal well-being. Job duties span both indoor and outdoor settings, requiring adaptability to different environments. Outdoor tasks may involve curbside delivery, trash maintenance, or ensuring a clean and welcoming exterior for guests. Awareness of potential hazards such as hot surfaces, sharp objects, and wet floors. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries
Restaurants
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Wendy’s is looking for qualified General Managers who can lead a multi-million dollar operation, deliver exceptional guest service, maintain high food quality standards, and drive sales while controlling costs. The GM is accountable for staffing, budgeting, and achieving financial goals, fostering a positive, high-performing restaurant environment. Responsibilities
Manage day-to-day operations of a Wendy’s restaurant and ensure operational performance. Deliver exceptional guest service and maintain high standards of food quality and safety. Lead, develop, and motivate the team to provide fast, friendly service and a positive work culture. Drive sales, control costs, and ensure compliance with all company policies and procedures. Staffing, budgeting, and achieving financial goals while promoting a positive, high-performing environment. Skills & Qualifications
Experience: At least 2 years of management experience in the restaurant or hospitality industry, with a strong background in operations, staff management, and customer service. Experience in a fast-casual or quick-service restaurant is highly preferred. Leadership: Proven ability to lead and develop a team, manage performance, and foster a positive work environment. Customer Service: Strong customer service skills with the ability to resolve complaints and maintain guest satisfaction. Financial Acumen: Experience in managing budgets, controlling costs, and achieving financial targets. Problem Solving: Ability to quickly analyze situations and develop effective solutions to operational or customer-related issues. Communication: Strong verbal and written communication skills, with the ability to interact with team members, customers, and senior management. Organization: Ability to manage multiple priorities, tasks, and staff while ensuring smooth operations. Attention to Detail: Strong attention to detail, especially regarding food quality, cleanliness, and compliance with health and safety standards. Job Requirements
Ability to stand for extended periods (4-8+ hours) with periodic breaks. Perform repetitive motions, including frequent use of hands and arms for tasks such as chopping, stirring, carrying, and operating equipment. Frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level. Capability to walk up and down stairs and use a step ladder as needed. Occasional sitting, talking, and active listening as required by the role. Ability to lift and carry up to 50 pounds regularly as part of job duties, including but not limited to food supplies, dishware, and equipment. When handling heavier loads, employees MUST use appropriate lifting equipment and/or seek assistance from a second person. Ability to move around the kitchen quickly and efficiently. Compliance with food safety and sanitation regulations. Work Environment/Job Conditions
Flexible scheduling, including nights, weekends, and holidays. Work in a loud, fast-paced environment. Employees may regularly work in varying temperature zones, including hot kitchen areas with stoves, ovens, grills, and fryers, as well as cold storage areas like refrigerators and freezers. May involve exposure to heat, noise, and cleaning chemicals in the kitchen area. Proper personal protective equipment (PPE) and training to ensure safety and comfort while handling temperature-sensitive tasks. Awareness of temperature fluctuations and safe practices is essential for maintaining food safety standards and personal well-being. Job duties span both indoor and outdoor settings, requiring adaptability to different environments. Outdoor tasks may involve curbside delivery, trash maintenance, or ensuring a clean and welcoming exterior for guests. Awareness of potential hazards such as hot surfaces, sharp objects, and wet floors. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries
Restaurants
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