EPMO DATA ANALYST Job at City of New York in San Francisco

Overview

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

The Executive Project Management Office (EPMO) executes and implements the HRA Administrator’s and EPM’s agenda. This entails launching and managing new programs (e.g., the Emergency Rental Assistance Program or ERAP); supporting IT initiatives through services such as business analysis, project management, relationship management; prioritizing IT financial resources for HRA; securing Governance approval for new IT projects; coordinating business process improvement initiatives and overseeing corrective actions; providing relationship management and escalation services for HRA clients and service providers with other city and state government entities; and coordinating cross-agency initiatives.

The Office of the Administrator / Executive Project Management Office (EPMO) is recruiting one (1) City Research Scientist III, to function as a EPMO Data Analysis resource, who will:

Responsibilities

• Create and implement data research programs designed to monitor and enhance the integrity of the agency’s landlord payment and client records to facilitate timely shelter moveouts and housing stability for the agency’s clients; determine, develop, and maintain econometric models for the analysis of the agency’s client and landlord populations to appraise changing population characteristics, maintain the integrity of agency and public records, improve payment accuracy, and minimize costs.
• Plan and develop statistical and research methodologies for studies related to the City’s ecosystem of landlords, their agents, and building addresses, in conjunction with the study and analysis of the agency’s client population, to assess the impact on relationships to the agency’s cash assistance and rental subsidy populations and to facilitate and improve interactions between landlords and clients with DSS/DHS/HRA; review findings and determine the preparation of policy options, including developing and implementing relevant corrective actions.
• Develop data mining, research, statistical, analytic, and programming techniques to enhance data and payment accuracy; leverage findings and best practices to optimize the design of major systems used by DSS/DHS/HRA, including CurRent and POS.
• Provide leadership, general direction, and technical guidance to agency personnel, including the Landlord Management Unit and design teams, in the utilization of large and complicated data sets and systems for addressing complex cases and enhancing systems design; use ad-hoc queries to achieve objectives.
• Identify and secure access to internal and external systems relevant to the integrity of landlord, payee, and client data; develop a repository for relevant data sets and analyses results; design scripts and mining methods to leverage this data for agency and City objectives.
• Track, document, research, and address systematic issues affecting data integrity; in collaboration with DSS ITS, develop and propose enhancements to back-end design of relevant agency systems of record to address and minimize recurrence; provide landlord data expertise and guidance to other programs and partners.
• Conduct literature reviews and determine research priorities for studies and special projects requested by the Commissioner and executive staff; apply advanced econometric techniques and computer simulation models to perform quantitative and qualitative assessments of key agency-related service populations.

Work Location: 4 World Trade Center, 42nd Floor, NYC

Hours/Schedule: Normal Business Hours

CITY RESEARCH SCIENTIST - 21744

Minimum Qualifications

1. For Assignment Level I (only physical, biological and environmental sciences and public health) a master’s degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.

To be appointed to Assignment Level II and above, candidates must have:

1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
2. A master’s degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master’s degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

NOTE: Probationary Period — Appointments to this position are subject to a minimum probationary period of one year.

Preferred Skills

• Excellent organizational skills with the ability to work independently, follow through, and manage multiple projects simultaneously.
• Excellent verbal, written, interpretive, analytical, and interpersonal communication skills.
• Experience extracting, manipulating, and analyzing data from various databases and in large datasets.
• Experience with Business Intelligence applications, including Cognos and Oracle OBIEE.
• Advanced knowledge of Microsoft Excel, Project, Visio, SharePoint, and Access.
• Knowledge of modern statistical methods.
• Experience in implementing and supporting change management practices and the systems development life cycle.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Public Service Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement: New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information: The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.