OFFICE ASSISTANT (TYPING) Job at California Department of Social Services in Sac

Overview

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Base pay range

Position Details

Working Title: Case Processing Assistant

Job Code #: JC-494970

Position #(s): 800-811-1379-004

Classification: OFFICE ASSISTANT (TYPING)

Salary: $3,273.00 - $4,098.00 A; $3,549.00 - $4,445.00 B

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location: Sacramento County

Telework: Hybrid

Job Type: Permanent, Full Time

Department Information

Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? The California Department of Social Services (CDSS) serves, protects, and supports people in need, aiming to empower wellbeing and disrupt systemic inequities. The Care Provider Management Branch (CPMB) ensures health and safety of individuals in community care by processing background checks that meet state and federal mandates in an equitable manner. CPMB seeks a motivated individual with strong communication, organizational, and time-management skills.

CDSS Guiding Principles

Diversity. Equity. Inclusion. Accessibility. Belonging. We strive for opportunities for everyone to participate meaningfully in the mission and vision of CDSS. We prioritize community engagement, empowerment, quality services, and data-defined outcomes to measure impact and ensure accountability.

Job Description And Duties

Under the close supervision of the SSM I, the Office Assistant (Typing) performs a variety of administrative functions, including operating a multi-line phone system, using the Guardian data system to answer questions about criminal record background check processes, and directing calls to the appropriate person or office. Incumbent provides receptionist duties, greets visitors, and ensures access to a secure building per security policies.

Applicants with knowledge of CCLD licensing laws and procedures, background check case management system, Licensing Information System (LIS), and proficiency with Microsoft Word, Excel, and other common software are highly desirable and may receive priority consideration. If you are motivated, professional, and enjoy assisting people in a collaborative environment, this is the job for you.

If you would like to share how you learned about this career opportunity, please complete our Recruitment Survey.

Need help applying for positions, taking an examination, or preparing for interviews? Our team is available at Recruiter@dss.ca.gov. Guidance on applying for a state job is available at Three Steps to a State Job. Follow us on LinkedIn for updates on opportunities. You will find additional information about the job in the Duty Statement.

Special Requirements

• The position requires the ability to type at a minimum speed as designated on the Class Specifications. You must obtain a valid typing certificate prior to hire. See CalCareers.ca.gov for acceptable typing tests.

Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted with your application. Do not include confidential information (SSN, birthday, photos, IDs, etc.) in your documents. Confidential information submitted via CalCareer is redacted automatically upon submission.

All interested applicants are required to submit a Statement of Qualifications no longer than one page in response to the prompt provided in the SOQ section.

This position is designated under the Conflict of Interest Code and is subject to fingerprinting clearance by the Department of Justice. You may be required to provide employment history (STD 678). If selected, you may need to provide unofficial and official transcripts as applicable. Training and Development assignments may be considered and are temporary, not exceeding 24 months. California-residents outside the state may be admitted to interviews with proof of California residence prior to appointment.

Application Instructions

Completed applications and required documents must be received or postmarked by the Final Filing Date. Final Filing Date: 10/18/2025.

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, reinstatement, LEAP eligibility, or SROA/Surplus eligibility may apply. SROA/Surplus candidates receive priority; others may be considered if no SROA/Surplus apply. Applications are screened, and only the most qualified progress to the next step. Minimum Qualifications must be met as stated in the Classification Specification.

How To Apply

Submit application packages electronically via your CalCareer Account at www.CalCareers.ca.gov. If submitting in hard copy, send to the address below or use the drop-off location and hours indicated. Include STD Form 678, resume (optional), and SOQ as required.

Required Application Package Documents

• Current version of the State Examination/Employment Application STD Form 678 (or electronic application). Include all Experience and Education relevant to the Minimum Qualifications.
• Resume is optional.
• Statement of Qualifications (SOQ) per the Special Requirements section.

If reasonable accommodations are needed for the hiring interview, request during scheduling. Questions regarding accommodations may be directed to the EEO contact on the posting.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability, gender, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex, and sexual orientation. The State maintains a drug-free workplace policy.

Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Government Administration