Restaurant Manager Job at Wright Brothers in Chicago

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Our first Smashburger restaurant opened in 2007 with one single notion in mind: to serve a better burger. Better burgers take better service, support and teamwork. We treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth. We just build better. Better Burgers. Better Teams. Better Experiences.

Better Benefits: Build a better experience work & lifestyle.

• Quarterly Bonus
• Get Paid $ to Refer your Friends*
• RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *
• Paid time off – vacation and sick*
• Medical, Dental and Vision Options*
• 401K match (21 and older)
• Flexible schedules in a fun, family friendly, team environment
• Employee Assistance Program
• Fast track for career opportunities and management experience
• Free uniform
• Eligibility based off of time in position and average hours worked
• Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions

• Restaurant Manager Responsibilities

• Reporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers. In this role you will:
• Manage the performance of multiple Shift Leaders (SL) and Employees
• Promote a fun and positive work environment
• Manage the effectiveness of people focused processes and systems
• Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employees
• Reward and recognize employee performance that exceeds company standards
• Manage with integrity the daily completion of operational check lists to include line checks and uniform standards, opening/closing check lists, safe and deposit logs, and FSC operational standards daily
• Manage guest experience metrics (NPS and OSAT) and ensure all food safety standards are followed in compliance with local health departments
• Exemplify guest service on each shift and communicate SIZZLE service standards to the employees
• Manage the successful onboarding and training for all new employees
• Support routine management communication
• Follow COGS management procedures for food ordering and inventory
• Follow and ensure company cash policies to minimize losses through theft or shortages
• Manage daily labor and build schedules based on company forecast tool and permitted labor percentages, adjusting as needed for sales trends
• Manage local store marketing programs as assigned

• Restaurant Manager Requirements

• 1-2 years of Manager experience in restaurants
• Flexible to work nights, weekends, and holidays
• Follow Smashburger uniform standards
• Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
• Must successfully complete Smashburger training program
• Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams
• People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
• Excellent attention to detail
• Proven time management, consistency, and organizational skills
• Highly motivated, self-directed, and results driven
• Physical ability to stand for extended periods and to move and lift items up to 50 lbs
• Ability to work in high and low temperatures
• Equal opportunity employer statement: All applicants and employees have an equal opportunity for employment and advancement. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination based on age, race, sex, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other status protected by law. We maintain a workplace free of harassment. Violations may lead to disciplinary action, up to immediate discharge.

https://smashburger.com/job-applicant-privacy-policy

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Restaurants

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