Choice Hotels International
Senior Program Manager, Pricing Technology
Choice Hotels International, Baltimore, Maryland, United States, 21276
Overview
Senior Program Manager, Pricing Technology — Choice Hotels International. Lead the cross-functional execution of the Rate Management Tool (RMT) program, bridging business, technology, and change management workstreams, and ensuring stakeholder alignment across domestic and international markets. The role oversees end-to-end product development and rollout, including vendor coordination and franchisee engagement. Responsibilities
Lead the development and execution of a comprehensive program plan covering requirements gathering, UX, IT development, data migration, training, franchisee engagement, rollout, and post-launch monitoring. Integrate business and technology project plans into a unified roadmap with clear milestones and deliverables. Track and resolve interdependencies across product, tech, change management, go-to-market, UX, testing, and stakeholder engagement workstreams. Oversee vendor performance in training, rollout, and go-to-market activities. Collaborate with external system integrators and internal teams to ensure product compatibility across RMS, PMS, and other platforms. Partner with international and segment teams to tailor rollout strategies for diverse markets. Lead post-rollout performance monitoring, war rooms, and issue resolution frameworks. Maintain a centralized log of decisions, risks, and dependencies throughout development and deployment phases. Conduct weekly status meetings, daily standups, and distribute meeting recaps to mobilize SMEs and cross-functional teams. Establish and scale PMO best practices by mentoring junior PMs and implementing repeatable templates (e.g., GTM plans, dashboards, sponsor reports). Proactively manage program budgets, resource allocation, and capital needs with a focus on speed and quality. Qualifications
Employment Experience Minimum 8 years of program management experience in enterprise software, SaaS, or hospitality tech environments. Proven ability to lead complex, multi-workstream programs with 40+ stakeholders and multiple vendors. Technical Skills Proficiency in project management tools and CRM platforms. Familiarity with rate management systems, franchisee operations, and global rollout strategies is a plus. Additional Skills & Competencies Strong emotional intelligence, initiative, and attention to detail. Ability to work through ambiguity and iterate deliverables under aggressive timelines. Excellent cross-functional communication and stakeholder management. Experience standing up PMO functions and driving alignment from working teams to executive steering committees. Education Requirements Bachelor’s degree or equivalent combination of education and work experience. PMP or similar certification preferred. Salary and Benefits
The salary range for this position is $130,000 to $150,000 annually. In addition to the annual salary, this role is eligible for an annual bonus based on the terms of Choice's Management Incentive Plan (MIP). The pay range listed is for this position and is what Choice Hotels reasonably expects to pay. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals — examples include: competitive compensation and benefits (medical, dental, vision), leave and paid time-off, retirement and health savings benefits, employee recognition programs, and discounts at Choice hotels worldwide. About Choice
Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world, with 7,500 hotels in 45+ countries and territories. We offer a range of hotel options in various segments and support the entrepreneurial dreams of our thousands of franchise Owners. Our corporate office locations include North Bethesda, MD; Scottsdale, AZ; Minneapolis, MN; and Field/Remote roles with potential travel. Our values include Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious, and Show Integrity. Our Leadership Principles are to Act with Intention, Lead with Authenticity, and Grow & Deliver.
#J-18808-Ljbffr
Senior Program Manager, Pricing Technology — Choice Hotels International. Lead the cross-functional execution of the Rate Management Tool (RMT) program, bridging business, technology, and change management workstreams, and ensuring stakeholder alignment across domestic and international markets. The role oversees end-to-end product development and rollout, including vendor coordination and franchisee engagement. Responsibilities
Lead the development and execution of a comprehensive program plan covering requirements gathering, UX, IT development, data migration, training, franchisee engagement, rollout, and post-launch monitoring. Integrate business and technology project plans into a unified roadmap with clear milestones and deliverables. Track and resolve interdependencies across product, tech, change management, go-to-market, UX, testing, and stakeholder engagement workstreams. Oversee vendor performance in training, rollout, and go-to-market activities. Collaborate with external system integrators and internal teams to ensure product compatibility across RMS, PMS, and other platforms. Partner with international and segment teams to tailor rollout strategies for diverse markets. Lead post-rollout performance monitoring, war rooms, and issue resolution frameworks. Maintain a centralized log of decisions, risks, and dependencies throughout development and deployment phases. Conduct weekly status meetings, daily standups, and distribute meeting recaps to mobilize SMEs and cross-functional teams. Establish and scale PMO best practices by mentoring junior PMs and implementing repeatable templates (e.g., GTM plans, dashboards, sponsor reports). Proactively manage program budgets, resource allocation, and capital needs with a focus on speed and quality. Qualifications
Employment Experience Minimum 8 years of program management experience in enterprise software, SaaS, or hospitality tech environments. Proven ability to lead complex, multi-workstream programs with 40+ stakeholders and multiple vendors. Technical Skills Proficiency in project management tools and CRM platforms. Familiarity with rate management systems, franchisee operations, and global rollout strategies is a plus. Additional Skills & Competencies Strong emotional intelligence, initiative, and attention to detail. Ability to work through ambiguity and iterate deliverables under aggressive timelines. Excellent cross-functional communication and stakeholder management. Experience standing up PMO functions and driving alignment from working teams to executive steering committees. Education Requirements Bachelor’s degree or equivalent combination of education and work experience. PMP or similar certification preferred. Salary and Benefits
The salary range for this position is $130,000 to $150,000 annually. In addition to the annual salary, this role is eligible for an annual bonus based on the terms of Choice's Management Incentive Plan (MIP). The pay range listed is for this position and is what Choice Hotels reasonably expects to pay. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals — examples include: competitive compensation and benefits (medical, dental, vision), leave and paid time-off, retirement and health savings benefits, employee recognition programs, and discounts at Choice hotels worldwide. About Choice
Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world, with 7,500 hotels in 45+ countries and territories. We offer a range of hotel options in various segments and support the entrepreneurial dreams of our thousands of franchise Owners. Our corporate office locations include North Bethesda, MD; Scottsdale, AZ; Minneapolis, MN; and Field/Remote roles with potential travel. Our values include Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious, and Show Integrity. Our Leadership Principles are to Act with Intention, Lead with Authenticity, and Grow & Deliver.
#J-18808-Ljbffr