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Popeyes Louisiana Kitchen

Sr. Backend Software Engineer, Popeyes

Popeyes Louisiana Kitchen, Miami, Florida, us, 33222

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Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.

Restaurant Brands International Inc. (RBI) is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. RBI is committed to growing TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® by leveraging core values, strong relationships, and long track records of community support. Each brand benefits from global scale and shared best practices from RBI.

We are seeking a Senior Backend Engineer to join our Popeyes team. Our stack powers ops end-to-end: fast, resilient services that inject and trace orders, bridge POS and kitchen tech, and orchestrate technology-powered kitchens and guest experiences at scale. We’re looking for a hands-on Senior Backend Engineer who takes end-to-end ownership: when something breaks, you can trace it across systems, find root cause, design a fix, and ship it while partnering with Restaurant Tech, Marketing, and Operations.

This position is based in

Miami, FL

and is in the office 5 days a week.

Role & Responsibilities

Own services end-to-end: design, build, test, deploy, observe, and iterate on backend APIs and integrations (primarily Node.js/TypeScript; Python where useful).

Integrate critical systems: build resilient flows between ordering, payment, loyalty, and POS/in-store systems with strong idempotency, retries, and observability.

Diagnose & resolve complex incidents: dig through logs/metrics/traces, reproduce edge cases, and ship pragmatic fixes with clear comms to stakeholders.

Raise the engineering bar: improve API contracts, error budgets, on-call playbooks, CI/CD, and developer experience.

Collaborate cross-functionally: work with Restaurant Tech, Marketing, Ops, Support, and vendor partners to translate real-world needs into durable backend solutions.

Design for scale & reliability: apply sound service and data design, caching, queues, and backpressure patterns for peak traffic and store-level constraints.

Test thoroughly: unit, integration, contract, and end-to-end tests; contribute to runbooks and SLO dashboards.

Languages & frameworks: TypeScript/Node.js (NestJS); Python where useful.

Cloud & runtimes: AWS (Lambda/ECS, API Gateway, S3, etc.) and Terraform.

Data & messaging: DynamoDB, Redis, SQS/SNS/Kinesis/Kafka, REST/GraphQL.

Quality & ops: CircleCI/GitHub Actions, feature flags, Datadog/CloudWatch, OpenTelemetry, on-call.

Qualifications & Skills

6+ years of backend engineering (recent roles primarily backend; full-stack experience is a plus, not the focus).

Strong Node.js/TypeScript; comfortable using Python for services, scripts, or data-adjacent tasks.

Proven experience designing and operating production APIs/services with high reliability.

Expertise with AWS and CI/CD, secure service-to-service auth, secrets management, and Terraform or similar.

Solid grasp of distributed systems basics: timeouts, retries, idempotency keys, event ordering, exactly/at-least once semantics.

Excellent communicator who can partner with non-engineering teams to understand problems and ship outcomes.

Experience (or strong interest) in MLOps, integrating with model inference endpoints, model observability, or batch/online inference workflows plus experience in retail/restaurant tech, POS integrations, payment/ordering flows, or edge/offline tolerant designs.

Tech Stack

Languages & frameworks: TypeScript/Node.js (NestJS), Python.

Cloud & runtimes: AWS (Lambda/ECS, API Gateway, S3, etc.) and Terraform.

Data & messaging: DynamoDB, Redis, SQS/SNS/Kinesis/Kafka, REST/GraphQL.

Quality & ops: CircleCI/GitHub Actions, feature flags, Datadog/CloudWatch, OpenTelemetry, on-call.

Benefits Benefits at all of our global offices focus on physical, mental and financial wellness. We offer progressive benefits, including a comprehensive global paid parental leave program, free telemedicine and mental wellness support.

Equal Opportunity Restaurant Brands International and all of its affiliated companies are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by applicable laws. Accommodation is available for applicants with disabilities upon request.

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