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City of Palo Alto

Metering Technician

City of Palo Alto, Palo Alto, California, United States, 94306

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Overview City of Palo Alto Utilities (CPAU) operates electric, natural gas, wastewater, water, and fiber optics. Located in Silicon Valley, CPAU leads innovation for positive global outcomes. Founded on delivering quality public services at an affordable rate, CPAU is award-winning for reliability, safety, environmental sustainability, workforce development, and infrastructure system improvements. Join an inspiring team for a rewarding career!

Career Opportunity The Electric Meter Technician is responsible for installation, maintenance, testing, and troubleshooting of electric meters in residential and commercial settings. This role supports accurate metering for billing and system monitoring, and contributes to safety, reliability, and customer satisfaction.

Technicians perform fieldwork including new service installations, meter upgrades, removals, and exchanges. They respond to customer inquiries, identify tampering or irregular consumption patterns, and support AMI deployment and maintenance.

The ideal candidate is detail-oriented, safety-conscious, and able to work independently in various field conditions. They should have experience with electric meter types, basic electrical troubleshooting, and interpreting utility standards and service orders.

Ideal Candidate - Experience, Knowledge, Skills and Abilities

2+ years working for an electric utility

Extensive electric metering experience

Power Quality background

Strong computer skills

Confident and competent working in the field

Ability to deal effectively and courteously with customers

Ability to learn new software programs

Ability to work well with others

Journeyman electrician desirable

Benefits and Compensation BENEFITS:

Fantastic benefits package. To learn more, click here. (Download PDF reader).

COMPENSATION (SEIU):

Comprehensive compensation plan. To learn more, click here.

SCHEDULE:

Monday through Friday in-person; 9/80 Schedule (every other Friday off).

Essential and Other Duties and Responsibilities

Install, replace, remove, and test electric meters (single-phase and poly-phase)

Perform field diagnostics and repairs to ensure meter accuracy and functionality

Support AMI deployment and troubleshooting activities

Verify and document meter readings and usage discrepancies

Investigate high-bill complaints, tampering, or unauthorized use

Work safely around energized equipment (600 volts or less) and follow established safety protocols

Use handheld or mobile devices to process work orders and record data

Communicate effectively with customers and utility personnel

Full job description can be found here.

Qualifications

Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills, and abilities, which would typically be acquired through:

Equivalent to the completion of the twelfth grade

Completion of an accredited apprentice program

The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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