EY
Technology Consulting - Managed Services - Salesforce & Digital Applications - S
EY, Orlando, Florida, us, 32885
Overview
Technology Consulting – Managed Services - Salesforce & Digital Applications – Senior Manager As a Senior Manager in EY’s Managed Services team focused on Salesforce and Digital Applications, you will lead the delivery of large-scale digital transformation initiatives leveraging Salesforce and other cloud-based platforms. You will be responsible for managing client relationships, overseeing solution design and implementation, and driving innovation across digital ecosystems. This role is ideal for professionals with deep experience in Salesforce, cloud technologies, and enterprise digital strategy. Key Responsibilities
Client Delivery & Engagement Leadership: Lead end-to-end delivery of Salesforce and digital application engagements within EY’s Managed Services framework. Solution Architecture & Innovation: Design scalable, secure, and high-performing Salesforce solutions integrated with other enterprise platforms (e.g., SAP, Workday, Azure, AWS); drive automation, AI/ML, and analytics embedded in digital workflows. Team Leadership & Development: Manage cross-functional teams including developers, architects, analysts, and offshore delivery resources; mentor and coach team members; support talent acquisition and capability building across the Salesforce practice. Managed Services Operations: Collaborate with EY’s global delivery centers to ensure seamless execution; monitor and report on service performance, incident resolution, and enhancement requests; implement governance models and operational playbooks. Business Development & Practice Growth: Support go-to-market strategy for Salesforce and digital services within Managed Services; lead proposal development, solutioning, and client presentations; contribute to thought leadership and EY’s digital community. Qualifications
Bachelor’s degree in Computer Science, Information Systems, Business, or related field. 10–12 years of experience in Salesforce and digital application delivery. Proven track record of leading large-scale Salesforce implementations and integrations. Experience in managed services or long-term service delivery models. Strong understanding of Salesforce architecture, data models, APIs, and security. Preferred
Master’s degree or MBA. Salesforce certifications (e.g., Salesforce Certified Technical Architect, Application Architect, Admin, Developer). Experience with Agile delivery methodologies and DevOps practices. Familiarity with other digital platforms (e.g., MuleSoft, Adobe Experience Manager, Microsoft Power Platform). Skills & Attributes
Strategic thinking and problem-solving abilities. Strong communication and stakeholder management skills. Ability to manage multiple priorities and drive results in a fast-paced environment. Passion for digital innovation and customer-centric design. What We Offer You
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment and support your diverse and inclusive culture of globally connected teams. Comprehensive compensation and benefits package with base salary ranges; details determined by education, experience, and geography. Total Rewards includes medical and dental coverage, pension and 401(k) plans, and PTO options. Hybrid work model with most client-facing roles expected to be in person 40-60% of the time over engagements, projects, or year. Flexible vacation policy; time off for holidays, personal/family care, and other leaves of absence to support well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an ongoing basis. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY is an equal opportunity employer and provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable law. Seniority level:
Mid-Senior level Employment type:
Full-time Job function:
Information Technology Industries:
Professional Services
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Technology Consulting – Managed Services - Salesforce & Digital Applications – Senior Manager As a Senior Manager in EY’s Managed Services team focused on Salesforce and Digital Applications, you will lead the delivery of large-scale digital transformation initiatives leveraging Salesforce and other cloud-based platforms. You will be responsible for managing client relationships, overseeing solution design and implementation, and driving innovation across digital ecosystems. This role is ideal for professionals with deep experience in Salesforce, cloud technologies, and enterprise digital strategy. Key Responsibilities
Client Delivery & Engagement Leadership: Lead end-to-end delivery of Salesforce and digital application engagements within EY’s Managed Services framework. Solution Architecture & Innovation: Design scalable, secure, and high-performing Salesforce solutions integrated with other enterprise platforms (e.g., SAP, Workday, Azure, AWS); drive automation, AI/ML, and analytics embedded in digital workflows. Team Leadership & Development: Manage cross-functional teams including developers, architects, analysts, and offshore delivery resources; mentor and coach team members; support talent acquisition and capability building across the Salesforce practice. Managed Services Operations: Collaborate with EY’s global delivery centers to ensure seamless execution; monitor and report on service performance, incident resolution, and enhancement requests; implement governance models and operational playbooks. Business Development & Practice Growth: Support go-to-market strategy for Salesforce and digital services within Managed Services; lead proposal development, solutioning, and client presentations; contribute to thought leadership and EY’s digital community. Qualifications
Bachelor’s degree in Computer Science, Information Systems, Business, or related field. 10–12 years of experience in Salesforce and digital application delivery. Proven track record of leading large-scale Salesforce implementations and integrations. Experience in managed services or long-term service delivery models. Strong understanding of Salesforce architecture, data models, APIs, and security. Preferred
Master’s degree or MBA. Salesforce certifications (e.g., Salesforce Certified Technical Architect, Application Architect, Admin, Developer). Experience with Agile delivery methodologies and DevOps practices. Familiarity with other digital platforms (e.g., MuleSoft, Adobe Experience Manager, Microsoft Power Platform). Skills & Attributes
Strategic thinking and problem-solving abilities. Strong communication and stakeholder management skills. Ability to manage multiple priorities and drive results in a fast-paced environment. Passion for digital innovation and customer-centric design. What We Offer You
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment and support your diverse and inclusive culture of globally connected teams. Comprehensive compensation and benefits package with base salary ranges; details determined by education, experience, and geography. Total Rewards includes medical and dental coverage, pension and 401(k) plans, and PTO options. Hybrid work model with most client-facing roles expected to be in person 40-60% of the time over engagements, projects, or year. Flexible vacation policy; time off for holidays, personal/family care, and other leaves of absence to support well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an ongoing basis. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY is an equal opportunity employer and provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable law. Seniority level:
Mid-Senior level Employment type:
Full-time Job function:
Information Technology Industries:
Professional Services
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