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Hackensack Meridian Health

Practice Manager - Pediatric Multi Specialty - Physician Practice

Hackensack Meridian Health, Paramus, New Jersey, us, 07653

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Overview

Practice Manager - Pediatric Multi Specialty - Physician Practice

at Hackensack Meridian Health. This role manages practice operations and business functions including scheduling, registration, billing, collection, patient and team member satisfaction, and purchasing. Supervises clinical and clerical team members and serves as liaison between the practice and administration. Responsibilities

Office Management: Acts as a liaison between the Practice Administrator, the providers, and the team members. Coordinates activities between clinical and clerical team members to promote teamwork and facilitates intra-office communication and problem solving. Manage team members and lead by example to ensure patients and visitors are greeted and taken care of in a proper manner. Address patient questions and concerns, monitor flow of patients, and ensure teams and patients are aware of delays. Maintain ongoing process to improve patient satisfaction with regular progress reports to administration. Proactively address facility issues, coordinate property work orders and repairs, and obtain required approvals when needed. Operation Improvement: Develop and implement goals/objectives with the Practice Administrator. Recommend and implement organization policies and procedures. Oversee all areas of office operation and act as a resource to staff and physicians. Ensure adequate inventory and monitor purchasing within budget parameters. Seek opportunities to improve efficiencies and reduce expenses. Billing/Financial Oversight: Oversee billing practices, ensure accurate data entry of demographics, charge and payment posting, and end-of-day procedures. Stay current with reimbursement procedures and insurance requirements. Run billing reports, manage appointment reconciliation and visit data. Maintain daily deposit records, monitor physician performance and productivity, and provide feedback to improve efficiencies. Prepare monthly reports on visits, volumes, expenses, and revenue for the Practice Administrator. Other duties and/or projects as assigned. Adhere to HMH organizational competencies and standards of behavior. Physical requirements: Lift a minimum of 5 lbs., push/pull a minimum of 5 lbs., stand a minimum of 1 hour per day. Qualifications

Education, Knowledge, Skills and Abilities Required

Two years of supervisory experience or Associate’s degree in Business Management or related health field. Supervisory experience required; excellent communication, leadership, multitasking, organizational, and flexible abilities. Excellent written and verbal communication skills. Proficient computer skills including Microsoft Office and/or Google Suite. Education, Knowledge, Skills and Abilities Preferred

Bachelor’s Degree in Business Management or related health field. Knowledge of Epic. HMH is committed to pay equity and transparency for our team members. The posted rate of pay is a reasonable good faith estimate of the minimum base pay at the time of posting and does not reflect the full value of our total rewards package.

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