Syneos Health, Inc.
Recruitment & Retention Solution Strategist (Remote/US Based)
Syneos Health, Inc., Des Moines, Iowa, United States
Overview
Recruitment & Retention Solution Strategist (Remote/US Based) Updated:
October 9, 2025 Location:
USA-MO-Remote Job ID:
25000162 Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model centers the customer and the patient, with an emphasis on simplifying and streamlining work to improve both client experience and internal efficiency. This role supports either Functional Service Provider or Full-Service engagement models and involves collaboration with cross-functional teams to accelerate the delivery of therapies and improve patient engagement. Discover what our 29,000 employees across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people through career development, training, and recognition; with supportive line management and total rewards. We maintain a Total Self culture that supports authentic, diverse, and inclusive work environments. We strive to build a company, and a partner, that values diversity of thought, background, and perspective to foster belonging. Responsibilities
Are you passionate about transforming how patients connect with clinical research? The
Recruitment & Retention Solution Strategist
shapes innovative, data-driven strategies to drive enrollment success and enhance patient engagement across all phases of clinical trials. You will collaborate with Business Development, Proposals, and internal operational teams to design tailored recruitment and retention solutions aligned with study protocols, client objectives, and geographical and patient population considerations. You’ll serve as a subject matter expert during the pre-award phase, ensuring proposed solutions are feasible and optimized for timely enrollment while minimizing site and patient burden. Key Responsibilities
Develop customized, data-driven patient recruitment and retention strategies aligned with study goals and client expectations. Assess study-specific factors (target patient populations, protocol complexity, site feasibility, geographic reach) to inform strategy development. Collaborate with internal teams and business development to craft competitive, differentiated RFP responses. Initiate Patient Recruitment Plans (PRPs), documenting potential recruitment and retention risks and mitigation strategies. Partner with cross-functional experts (feasibility, operations, data science) to integrate real-world data and predictive analytics into recruitment planning. Engage with clients during pre-award discussions and bid defense meetings to present and defend strategies. Stay current on global regulatory requirements, cultural considerations, and evolving best practices in patient engagement. Represent the Recruitment & Retention function in sponsor discussions, ensuring solutions align with client goals and industry standards. Track proposal outcomes, analyze performance data, and apply insights to refine future strategies. Contribute to development of best practices, case studies, and lessons learned to advance R&R solutioning. Qualifications
Graduate degree preferred and at least 5 years of experience in patient recruitment and retention strategy development, clinical trial feasibility, or related areas. Direct experience designing and implementing recruitment and retention strategies for clinical trials across multiple phases. Proven collaboration with operational, medical, business development, site feasibility, and vendor stakeholders. Experience managing or overseeing site-level recruitment activities, including patient scheduling, data collection, and site initiation. Strong understanding of clinical trial protocols and factors influencing recruitment and retention feasibility. Experience presenting and defending strategies to sponsors or clients in bid planning or defense settings. Experience working in complex therapeutic areas (e.g., rare diseases, pediatrics, geriatrics, or terminal illness studies). Proven ability to manage multiple concurrent projects and stakeholders under tight deadlines. Skilled in evaluating recruitment and retention data to optimize future strategies. Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Professional organization membership or affiliation related to clinical research preferred. Core Competencies
Excellent leadership, communication, and analytical skills. Strong organizational and presentation abilities with the capacity to lead matrix teams. Entrepreneurial mindset with a focus on innovation, problem-solving, and measurable outcomes. Ability to balance financial, operational, and client-driven priorities with integrity and a service mindset. Strategic thinker with hands-on experience executing recruitment and retention initiatives in dynamic environments. If you thrive in a collaborative, data-informed environment and are motivated by improving patient access to clinical research, we’d love to hear from you! Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. http://www.syneoshealth.com Additional Information
Tasks, duties, and responsibilities listed in this job description are not exhaustive. The Company may assign other tasks at its sole discretion. Equivalent experience, skills, and/or education will be considered. The Company determines what constitutes equivalent qualifications. This information is provided to comply with applicable laws and to support a diverse, equitable, and inclusive workplace. The Company is committed to ADA compliance and reasonable accommodations in the application process where appropriate. Summary
The Solution Strategist is responsible for developing innovative, data-driven patient recruitment and retention strategies to support study and client needs during the pre-award phase. This role involves collaborating with Business Development, Proposals, Internal Account Directors, and other stakeholders to design tailored solutions that align with study protocols, geographical considerations, and patient engagement methodologies. The Solution Strategist acts as a subject matter expert, ensuring feasibility and timeliness of enrollment while minimizing site and patient burden. A deep understanding of industry trends, regulatory considerations, and emerging patient engagement approaches is required to create competitive and effective solutions. Syneos Health is an equal opportunity employer. We encourage applicants from diverse backgrounds and welcome you to join our Talent Network to stay connected to opportunities. Discover what our 29,000 employees already know: work here matters everywhere. We work hard and smart to bring therapies to patients who need them. Syneos Health is a leading integrated biopharmaceutical solutions organization dedicated to accelerating customer success and fostering a diverse, equitable, and inclusive culture. Phone: 919 876 9300 Fax: 919 876 9360 Toll-Free: 866 462 7373 Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status. If you require reasonable accommodations to complete any part of the application process, please contact us at: Email: jobs@syneoshealth.com
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Recruitment & Retention Solution Strategist (Remote/US Based) Updated:
October 9, 2025 Location:
USA-MO-Remote Job ID:
25000162 Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model centers the customer and the patient, with an emphasis on simplifying and streamlining work to improve both client experience and internal efficiency. This role supports either Functional Service Provider or Full-Service engagement models and involves collaboration with cross-functional teams to accelerate the delivery of therapies and improve patient engagement. Discover what our 29,000 employees across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people through career development, training, and recognition; with supportive line management and total rewards. We maintain a Total Self culture that supports authentic, diverse, and inclusive work environments. We strive to build a company, and a partner, that values diversity of thought, background, and perspective to foster belonging. Responsibilities
Are you passionate about transforming how patients connect with clinical research? The
Recruitment & Retention Solution Strategist
shapes innovative, data-driven strategies to drive enrollment success and enhance patient engagement across all phases of clinical trials. You will collaborate with Business Development, Proposals, and internal operational teams to design tailored recruitment and retention solutions aligned with study protocols, client objectives, and geographical and patient population considerations. You’ll serve as a subject matter expert during the pre-award phase, ensuring proposed solutions are feasible and optimized for timely enrollment while minimizing site and patient burden. Key Responsibilities
Develop customized, data-driven patient recruitment and retention strategies aligned with study goals and client expectations. Assess study-specific factors (target patient populations, protocol complexity, site feasibility, geographic reach) to inform strategy development. Collaborate with internal teams and business development to craft competitive, differentiated RFP responses. Initiate Patient Recruitment Plans (PRPs), documenting potential recruitment and retention risks and mitigation strategies. Partner with cross-functional experts (feasibility, operations, data science) to integrate real-world data and predictive analytics into recruitment planning. Engage with clients during pre-award discussions and bid defense meetings to present and defend strategies. Stay current on global regulatory requirements, cultural considerations, and evolving best practices in patient engagement. Represent the Recruitment & Retention function in sponsor discussions, ensuring solutions align with client goals and industry standards. Track proposal outcomes, analyze performance data, and apply insights to refine future strategies. Contribute to development of best practices, case studies, and lessons learned to advance R&R solutioning. Qualifications
Graduate degree preferred and at least 5 years of experience in patient recruitment and retention strategy development, clinical trial feasibility, or related areas. Direct experience designing and implementing recruitment and retention strategies for clinical trials across multiple phases. Proven collaboration with operational, medical, business development, site feasibility, and vendor stakeholders. Experience managing or overseeing site-level recruitment activities, including patient scheduling, data collection, and site initiation. Strong understanding of clinical trial protocols and factors influencing recruitment and retention feasibility. Experience presenting and defending strategies to sponsors or clients in bid planning or defense settings. Experience working in complex therapeutic areas (e.g., rare diseases, pediatrics, geriatrics, or terminal illness studies). Proven ability to manage multiple concurrent projects and stakeholders under tight deadlines. Skilled in evaluating recruitment and retention data to optimize future strategies. Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Professional organization membership or affiliation related to clinical research preferred. Core Competencies
Excellent leadership, communication, and analytical skills. Strong organizational and presentation abilities with the capacity to lead matrix teams. Entrepreneurial mindset with a focus on innovation, problem-solving, and measurable outcomes. Ability to balance financial, operational, and client-driven priorities with integrity and a service mindset. Strategic thinker with hands-on experience executing recruitment and retention initiatives in dynamic environments. If you thrive in a collaborative, data-informed environment and are motivated by improving patient access to clinical research, we’d love to hear from you! Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. http://www.syneoshealth.com Additional Information
Tasks, duties, and responsibilities listed in this job description are not exhaustive. The Company may assign other tasks at its sole discretion. Equivalent experience, skills, and/or education will be considered. The Company determines what constitutes equivalent qualifications. This information is provided to comply with applicable laws and to support a diverse, equitable, and inclusive workplace. The Company is committed to ADA compliance and reasonable accommodations in the application process where appropriate. Summary
The Solution Strategist is responsible for developing innovative, data-driven patient recruitment and retention strategies to support study and client needs during the pre-award phase. This role involves collaborating with Business Development, Proposals, Internal Account Directors, and other stakeholders to design tailored solutions that align with study protocols, geographical considerations, and patient engagement methodologies. The Solution Strategist acts as a subject matter expert, ensuring feasibility and timeliness of enrollment while minimizing site and patient burden. A deep understanding of industry trends, regulatory considerations, and emerging patient engagement approaches is required to create competitive and effective solutions. Syneos Health is an equal opportunity employer. We encourage applicants from diverse backgrounds and welcome you to join our Talent Network to stay connected to opportunities. Discover what our 29,000 employees already know: work here matters everywhere. We work hard and smart to bring therapies to patients who need them. Syneos Health is a leading integrated biopharmaceutical solutions organization dedicated to accelerating customer success and fostering a diverse, equitable, and inclusive culture. Phone: 919 876 9300 Fax: 919 876 9360 Toll-Free: 866 462 7373 Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status. If you require reasonable accommodations to complete any part of the application process, please contact us at: Email: jobs@syneoshealth.com
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