Syneos Health, Inc.
Recruitment & Retention Solution Strategist (Remote/US Based)
Syneos Health, Inc., Los Angeles, California, United States
Overview
Recruitment & Retention Solution Strategist (Remote/US Based)
– Updated: October 9, 2025. Location: USA-DE-Remote. Job ID: 25000162. Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model places the customer and patient at the center of everything we do. We aim to simplify and streamline our work to be easier to work with and easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers to drive enrollment success and patient engagement across all phases of clinical trials. We are agile and driven to accelerate the delivery of therapies because we are passionate to change lives. We have 29,000 employees across 110 countries. WORK HERE MATTERS EVERYWHERE Why Syneos Health We invest in our people through career development, training, and rewards; supportive management; and recognition. We maintain a Total Self culture where you can authentically be yourself and belong. We value diversity of thoughts, backgrounds, cultures, and perspectives to create an inclusive workplace.
Key Responsibilities
Are you passionate about transforming how patients connect with clinical research? The Recruitment & Retention Solution Strategist plays a critical role in shaping innovative, data-driven strategies that drive enrollment success and enhance patient engagement across all phases of clinical trials. In this role, you’ll collaborate with Business Development, Proposals, and internal operational teams to design tailored recruitment and retention solutions that align with study protocols, client objectives, and geographical and patient population considerations. You’ll act as a subject matter expert during the pre-award phase—ensuring proposed solutions are feasible and optimized for timely enrollment while minimizing site and patient burden. Develop customized, data-driven patient recruitment and retention strategies aligned with study goals and client expectations. Assess study-specific factors such as target patient populations, protocol complexity, site feasibility, and geographic reach to inform strategy development. Collaborate with internal teams and business development to craft competitive, differentiated RFP responses. Initiate Patient Recruitment Plans (PRPs), documenting potential recruitment and retention risks and corresponding mitigation strategies. Partner with cross-functional experts—including feasibility, operational, and data science teams—to integrate real-world data and predictive analytics into recruitment planning. Engage with clients during pre-award discussions and bid defense meetings to present and defend recruitment and retention strategies. Stay current on global regulatory requirements, cultural considerations, and evolving best practices in patient engagement. Represent the Recruitment & Retention (R&R) function in strategic sponsor discussions, ensuring solutions align with client goals and industry standards. Track proposal outcomes, analyze performance data, and apply insights to continuously refine future strategies. Contribute to the development of best practices, case studies, and lessons learned to advance the R&R solutioning process.
Qualifications
Graduate degree preferred and at least 5 years of experience in patient recruitment and retention strategy development, clinical trial feasibility, or directly related areas. Direct experience designing and implementing recruitment and retention strategies for clinical trials across multiple phases. Proven collaboration with operational, medical, business development, site feasibility, and vendor stakeholders. Experience managing or overseeing site-level recruitment activities, including patient scheduling, data collection, and site initiation. Strong understanding of clinical trial protocols and the factors influencing recruitment and retention feasibility. Experience presenting and defending strategies to sponsors or clients in bid planning or defense settings. Background working in complex therapeutic areas (e.g., rare diseases, pediatrics, geriatrics, or terminal illness studies). Proven ability to manage multiple concurrent projects and stakeholders under tight deadlines. Skilled in evaluating recruitment and retention data to optimize future strategies. Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Professional organization membership or affiliation related to clinical research preferred.
Core Competencies
Excellent leadership, communication, and analytical skills. Strong organizational and presentation abilities with the capacity to lead matrix teams. Entrepreneurial mindset with a focus on innovation, problem-solving, and achieving measurable outcomes. Ability to balance financial, operational, and client-driven priorities with integrity and a service mindset. Strategic thinker with hands-on experience executing recruitment and retention initiatives in dynamic environments. If you thrive in a collaborative, data-informed environment and are motivated by improving patient access to clinical research, we’d love to hear from you! Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. http://www.syneoshealth.com Additional Information
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. The Company will determine what constitutes equivalent qualifications. This description is not an employment contract. The Company complies with applicable laws and is an Equal Opportunity Employer. If you require reasonable accommodations to apply, please contact jobs@syneoshealth.com. Summary
The Solution Strategist develops innovative, data-driven patient recruitment and retention strategies to support study and client needs during the pre-award phase. This role collaborates with Business Development, Proposals, Internal Account Directors, and other stakeholders to design tailored solutions aligned with study protocols and patient engagement methodologies. It requires a deep understanding of industry trends, regulatory considerations, and patient engagement approaches to create competitive and effective solutions. Syneos Health is committed to building a diverse, inclusive and authentic workplace. We encourage applicants with transferable skills and invite you to join our Talent Network. Discover what our 29,000 employees know: work here matters everywhere. Syneos Health is Nasdaq-listed (SYNH) and is a leading integrated biopharmaceutical solutions organization dedicated to accelerating customer success. We translate clinical, medical affairs and commercial insights into outcomes to speed delivery of therapies to patients. We support a diverse, equitable and inclusive culture. Phone: 919 876 9300 | Fax: 919 876 9360 | Toll-Free: 866 462 7373 Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status. If you require reasonable accommodations to complete any part of the application process, please contact jobs@syneoshealth.com.
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Recruitment & Retention Solution Strategist (Remote/US Based)
– Updated: October 9, 2025. Location: USA-DE-Remote. Job ID: 25000162. Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model places the customer and patient at the center of everything we do. We aim to simplify and streamline our work to be easier to work with and easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers to drive enrollment success and patient engagement across all phases of clinical trials. We are agile and driven to accelerate the delivery of therapies because we are passionate to change lives. We have 29,000 employees across 110 countries. WORK HERE MATTERS EVERYWHERE Why Syneos Health We invest in our people through career development, training, and rewards; supportive management; and recognition. We maintain a Total Self culture where you can authentically be yourself and belong. We value diversity of thoughts, backgrounds, cultures, and perspectives to create an inclusive workplace.
Key Responsibilities
Are you passionate about transforming how patients connect with clinical research? The Recruitment & Retention Solution Strategist plays a critical role in shaping innovative, data-driven strategies that drive enrollment success and enhance patient engagement across all phases of clinical trials. In this role, you’ll collaborate with Business Development, Proposals, and internal operational teams to design tailored recruitment and retention solutions that align with study protocols, client objectives, and geographical and patient population considerations. You’ll act as a subject matter expert during the pre-award phase—ensuring proposed solutions are feasible and optimized for timely enrollment while minimizing site and patient burden. Develop customized, data-driven patient recruitment and retention strategies aligned with study goals and client expectations. Assess study-specific factors such as target patient populations, protocol complexity, site feasibility, and geographic reach to inform strategy development. Collaborate with internal teams and business development to craft competitive, differentiated RFP responses. Initiate Patient Recruitment Plans (PRPs), documenting potential recruitment and retention risks and corresponding mitigation strategies. Partner with cross-functional experts—including feasibility, operational, and data science teams—to integrate real-world data and predictive analytics into recruitment planning. Engage with clients during pre-award discussions and bid defense meetings to present and defend recruitment and retention strategies. Stay current on global regulatory requirements, cultural considerations, and evolving best practices in patient engagement. Represent the Recruitment & Retention (R&R) function in strategic sponsor discussions, ensuring solutions align with client goals and industry standards. Track proposal outcomes, analyze performance data, and apply insights to continuously refine future strategies. Contribute to the development of best practices, case studies, and lessons learned to advance the R&R solutioning process.
Qualifications
Graduate degree preferred and at least 5 years of experience in patient recruitment and retention strategy development, clinical trial feasibility, or directly related areas. Direct experience designing and implementing recruitment and retention strategies for clinical trials across multiple phases. Proven collaboration with operational, medical, business development, site feasibility, and vendor stakeholders. Experience managing or overseeing site-level recruitment activities, including patient scheduling, data collection, and site initiation. Strong understanding of clinical trial protocols and the factors influencing recruitment and retention feasibility. Experience presenting and defending strategies to sponsors or clients in bid planning or defense settings. Background working in complex therapeutic areas (e.g., rare diseases, pediatrics, geriatrics, or terminal illness studies). Proven ability to manage multiple concurrent projects and stakeholders under tight deadlines. Skilled in evaluating recruitment and retention data to optimize future strategies. Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Professional organization membership or affiliation related to clinical research preferred.
Core Competencies
Excellent leadership, communication, and analytical skills. Strong organizational and presentation abilities with the capacity to lead matrix teams. Entrepreneurial mindset with a focus on innovation, problem-solving, and achieving measurable outcomes. Ability to balance financial, operational, and client-driven priorities with integrity and a service mindset. Strategic thinker with hands-on experience executing recruitment and retention initiatives in dynamic environments. If you thrive in a collaborative, data-informed environment and are motivated by improving patient access to clinical research, we’d love to hear from you! Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. http://www.syneoshealth.com Additional Information
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. The Company will determine what constitutes equivalent qualifications. This description is not an employment contract. The Company complies with applicable laws and is an Equal Opportunity Employer. If you require reasonable accommodations to apply, please contact jobs@syneoshealth.com. Summary
The Solution Strategist develops innovative, data-driven patient recruitment and retention strategies to support study and client needs during the pre-award phase. This role collaborates with Business Development, Proposals, Internal Account Directors, and other stakeholders to design tailored solutions aligned with study protocols and patient engagement methodologies. It requires a deep understanding of industry trends, regulatory considerations, and patient engagement approaches to create competitive and effective solutions. Syneos Health is committed to building a diverse, inclusive and authentic workplace. We encourage applicants with transferable skills and invite you to join our Talent Network. Discover what our 29,000 employees know: work here matters everywhere. Syneos Health is Nasdaq-listed (SYNH) and is a leading integrated biopharmaceutical solutions organization dedicated to accelerating customer success. We translate clinical, medical affairs and commercial insights into outcomes to speed delivery of therapies to patients. We support a diverse, equitable and inclusive culture. Phone: 919 876 9300 | Fax: 919 876 9360 | Toll-Free: 866 462 7373 Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status. If you require reasonable accommodations to complete any part of the application process, please contact jobs@syneoshealth.com.
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