Nuts.com
Overview
Hi, we're Nuts.com! Nuts.com is a self-funded, profitable, rapidly growing multi-channel DTC specialty food and wellness company with over 550 people on our team. We’re changing the landscape of snacking on nuts, dried fruit, chocolate and more. We’ve built a multi-generational family business online since 1999 and pride ourselves on sourcing the highest quality foods and treating our customers like family.
The role The Quality Assurance Manager will be responsible for developing, implementing, and maintaining robust food safety and quality management systems that strictly comply with all regulatory requirements and company standards. Success in this role requires a professional who thrives in a fast-paced food manufacturing environment, spending the majority of time directly on the production floor. This position reports to the Director of Food Safety and Quality Assurance. In the absence of the Quality Assurance Manager, the Food Safety & Regulatory Compliance Manager will act as back up.
What you’ll bring and the ideal background include demonstrated experience with food quality and safety systems, including GMP compliance, FSMA, comprehensive record-keeping/documentation, employee training, problem solving, and change management within a food processing environment.
What you’ll do
Food Quality Assurance & Compliance
Ensure all manufacturing processes, raw materials, packaging, WIP, and finished products meet internal quality standards, regulatory requirements (e.g., FDA FSMA), and recognized food safety certifications (e.g., HACCP, GFSI, SQF, Gluten-free, Organic, Non-GMO, Kosher).
Lead root cause analysis investigations for food safety and quality deviations and implement corrective and preventive actions (CAPAs).
Manage internal and external food safety and quality audits, ensuring audit readiness and compliance.
Manage Food Defense Team activities and continuous improvement and maintenance of the Food Defense Plan.
Customer & Product Quality
Own and drive improvements in customer complaints metrics related to product quality and food safety.
Collaborate with cross-functional teams (e.g., CX, Merchandising, Sales) to investigate product-related exceptions and recurring quality defects.
System Integration & Oversight
Ensure seamless integration of FSQA programs with on-floor operational processes.
Provide oversight for critical processes including Allergen Control, Hygienic Zoning, Pest Control, GMP Audits, KPIs, Sanitation support, Pre-Operational Inspections, Line Changeovers, Line Clearances, Quality-focused Inventory Audits, Production Line Audits, and Fulfillment Audits.
Manage and drive improvements in Material Review Board (MRB) processes and Product Hold/Release processes, audits, and compliance.
Documentation & Record Keeping
Create, maintain, and manage comprehensive food safety and quality documentation.
Partner with FSQA and operations to develop and update policies, procedures, process flow diagrams, GMPs, SOPs, and work instructions to enhance product quality and food safety adherence.
Training & Development
Develop and deliver comprehensive training programs for production staff and management on food safety, SQF systems, quality assurance principles, GMPs, and revised procedures.
Create engaging training materials and conduct regular sessions to foster a strong food safety culture.
Continuous Improvement & Project Management
Lead continuous improvement initiatives focused on enhancing food safety, quality, culture, and operational efficiency within QA.
Analyze existing processes to identify opportunities for optimization and waste reduction.
Lead QA-related projects with timely completion and provide technical support to production and maintenance teams.
Team Leadership
Lead, mentor, and develop a team of Quality Assurance associates, supporting their professional growth and fostering a highly engaged environment.
Assist with other quality roles as needed to ensure smooth operations.
What you’ll bring
Bachelor's degree in Food Science, Engineering, or a related scientific discipline preferred.
5+ years of progressive experience in food quality assurance or food safety management within a food manufacturing facility.
Experience with internal and external audit compliance (e.g., GFSI standards, FDA, FSMA, Organic).
Certifications in Internal Auditing, HACCP and PCQI are required; SQF Practitioner or BRC Lead Auditor certification is a plus.
Strong knowledge of FDA regulations (FSMA) and other relevant food safety guidelines.
Proficiency with Electronic Quality Management Systems (EQMS).
Experience with Lean Six Sigma, 5 Whys, and Pareto analysis is desirable.
Self-motivated, proactive, and capable of navigating challenging situations independently.
Knowledge of OSHA protocols in a manufacturing environment.
Bilingual - Spanish strongly preferred.
What we offer
A high-growth and rewarding role in a foundationally strong and rapidly evolving business
Annual Salary Range: $115,000 - $125,000 plus annual bonus
Excellent benefits including a 401K Match
Paid Maternity, Adoption and Paternity leave
Snacks and a 40% employee discount
EEO STATEMENT Nuts.com is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, immigration status, age, sex or gender (including pregnancy), gender identity or expression, sexual orientation, marital status, veteran status, disability, or any other characteristic protected by applicable laws.
Applicants with disabilities who require accommodation during the application or interview process should reach out to us at people@nuts.com
#J-18808-Ljbffr
The role The Quality Assurance Manager will be responsible for developing, implementing, and maintaining robust food safety and quality management systems that strictly comply with all regulatory requirements and company standards. Success in this role requires a professional who thrives in a fast-paced food manufacturing environment, spending the majority of time directly on the production floor. This position reports to the Director of Food Safety and Quality Assurance. In the absence of the Quality Assurance Manager, the Food Safety & Regulatory Compliance Manager will act as back up.
What you’ll bring and the ideal background include demonstrated experience with food quality and safety systems, including GMP compliance, FSMA, comprehensive record-keeping/documentation, employee training, problem solving, and change management within a food processing environment.
What you’ll do
Food Quality Assurance & Compliance
Ensure all manufacturing processes, raw materials, packaging, WIP, and finished products meet internal quality standards, regulatory requirements (e.g., FDA FSMA), and recognized food safety certifications (e.g., HACCP, GFSI, SQF, Gluten-free, Organic, Non-GMO, Kosher).
Lead root cause analysis investigations for food safety and quality deviations and implement corrective and preventive actions (CAPAs).
Manage internal and external food safety and quality audits, ensuring audit readiness and compliance.
Manage Food Defense Team activities and continuous improvement and maintenance of the Food Defense Plan.
Customer & Product Quality
Own and drive improvements in customer complaints metrics related to product quality and food safety.
Collaborate with cross-functional teams (e.g., CX, Merchandising, Sales) to investigate product-related exceptions and recurring quality defects.
System Integration & Oversight
Ensure seamless integration of FSQA programs with on-floor operational processes.
Provide oversight for critical processes including Allergen Control, Hygienic Zoning, Pest Control, GMP Audits, KPIs, Sanitation support, Pre-Operational Inspections, Line Changeovers, Line Clearances, Quality-focused Inventory Audits, Production Line Audits, and Fulfillment Audits.
Manage and drive improvements in Material Review Board (MRB) processes and Product Hold/Release processes, audits, and compliance.
Documentation & Record Keeping
Create, maintain, and manage comprehensive food safety and quality documentation.
Partner with FSQA and operations to develop and update policies, procedures, process flow diagrams, GMPs, SOPs, and work instructions to enhance product quality and food safety adherence.
Training & Development
Develop and deliver comprehensive training programs for production staff and management on food safety, SQF systems, quality assurance principles, GMPs, and revised procedures.
Create engaging training materials and conduct regular sessions to foster a strong food safety culture.
Continuous Improvement & Project Management
Lead continuous improvement initiatives focused on enhancing food safety, quality, culture, and operational efficiency within QA.
Analyze existing processes to identify opportunities for optimization and waste reduction.
Lead QA-related projects with timely completion and provide technical support to production and maintenance teams.
Team Leadership
Lead, mentor, and develop a team of Quality Assurance associates, supporting their professional growth and fostering a highly engaged environment.
Assist with other quality roles as needed to ensure smooth operations.
What you’ll bring
Bachelor's degree in Food Science, Engineering, or a related scientific discipline preferred.
5+ years of progressive experience in food quality assurance or food safety management within a food manufacturing facility.
Experience with internal and external audit compliance (e.g., GFSI standards, FDA, FSMA, Organic).
Certifications in Internal Auditing, HACCP and PCQI are required; SQF Practitioner or BRC Lead Auditor certification is a plus.
Strong knowledge of FDA regulations (FSMA) and other relevant food safety guidelines.
Proficiency with Electronic Quality Management Systems (EQMS).
Experience with Lean Six Sigma, 5 Whys, and Pareto analysis is desirable.
Self-motivated, proactive, and capable of navigating challenging situations independently.
Knowledge of OSHA protocols in a manufacturing environment.
Bilingual - Spanish strongly preferred.
What we offer
A high-growth and rewarding role in a foundationally strong and rapidly evolving business
Annual Salary Range: $115,000 - $125,000 plus annual bonus
Excellent benefits including a 401K Match
Paid Maternity, Adoption and Paternity leave
Snacks and a 40% employee discount
EEO STATEMENT Nuts.com is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, immigration status, age, sex or gender (including pregnancy), gender identity or expression, sexual orientation, marital status, veteran status, disability, or any other characteristic protected by applicable laws.
Applicants with disabilities who require accommodation during the application or interview process should reach out to us at people@nuts.com
#J-18808-Ljbffr