ZipRecruiter
Food Safety & Sanitation Quality Control Manager
ZipRecruiter, Santa Monica, California, United States, 90403
Overview
Location: Los Angeles, CA
Reports To: Director of Operations, Head of Kitchen Operations
About goop kitchen
goop kitchen is a culinary concept born from goop, the modern lifestyle brand founded by Gwyneth Paltrow in 2008. Launched in 2021 as a “delivery-first” restaurant, goop kitchen brings together Gwyneth’s clean food vision, a digitally- marketing strategy, culinary and kitchen operations expertise from some of the world’s best restaurants, as well as class leading paybacks on small footprint restaurants. goop kitchen provides guests with access to nutritious, fantastic-tasting food whenever and wherever they want it. The menu includes hearty bowls, vibrant salads, delicious handhelds, rotisserie chicken, pizzas, and more, all gluten-free and made without refined sugars or highly-processed ingredients.
Role Summary
The Food & Sanitation Quality Control Manager is responsible for developing, managing, and continuously improving goop kitchen’s food safety, sanitation, and quality assurance systems across its kitchen(s) and production workflows. This role ensures that all food handling, storage, processing, and packaging meet internal standards, regulatory requirements (federal, state, local), and third-party certifications (e.g. SQF, GFSI, HACCP) as applicable. The manager will also lead audits, investigations, corrective actions, training, and reporting, and will act as a key liaison with regulatory bodies, clients, and cross-functional teams (culinary, operations, supply chain).
Key Responsibilities
Design, implement, and maintain food safety and sanitation management systems (e.g. HACCP, GMPs, SSOP, SOPs) tailored to Goop Kitchen’s model
Oversee daily sanitation operations, cleaning protocols, and environmental monitoring programs
Develop and manage quality control / quality assurance (QC/QA) testing protocols, including microbiological, allergen, chemical, and physical hazards
Plan and execute internal audits, gap assessments, and readiness checks for regulatory and customer audits
Handle nonconformance investigations, root cause analyses, and drive CAPA actions
Lead onboarding and ongoing training programs for kitchen and operations staff on food safety, sanitation, and quality standards
Establish and track key performance indicators (KPIs) for sanitation, microbial results, audit scores, corrective actions, etc
Partner with suppliers, vendors, and co-manufacturers to ensure incoming ingredient quality and compliance
Maintain documentation and records (logs, checklists, sanitation records, audit reports, certifications) to meet regulatory, customer, or internal requirements
Coordinate with operations on waste reduction, cross-contamination controls, allergen management, shelf life, traceability/recall systems
Serve as the point of contact for regulatory agencies (health departments, FDA, local environmental health) during inspections and compliance issues
Provide guidance on kitchen layout, equipment design, flow, and maintenance to support sanitation and quality
Stay current with industry best practices, regulatory changes, and emerging food safety technologies
Qualifications
Bachelor’s degree in Food Science, Microbiology, Food Safety, or related discipline (or equivalent experience)
5+ years of progressive experience in food safety / sanitation / quality assurance roles in a commercial food manufacturing or kitchen operations environment
Prior management or supervisory experience overseeing sanitation or QA/QC teams
Solid understanding of HACCP, GMPs, SSOP, microbiology, regulatory requirements (FDA, USDA, local health), and third-party audit standards (SQF, BRC, etc.)
Strong analytical skills, data literacy, and experience with process improvement
Excellent communication and training skills, with ability to influence cross-functional teams
Experience with root cause analysis, CAPA, audit protocols, and documentation control
Proficiency with audit tools, data management, and QC / laboratory software
Certifications such as HACCP, PCQI, or lead auditor
Detail-oriented, proactive, and able to function in a fast-paced environment
Nice-to-Have
Experience in ghost kitchens, meal delivery, or clean-label food brands
Experience managing multiple kitchen or facility sites
Lean / Six Sigma or continuous improvement credentials
Experience in packaging, shelf-life studies, or food R&D
Allergen management / control experience
Performance Metrics / KPIs (Examples)
Audit compliance rates / audit scores
Number of nonconformances / critical violations
Time to root cause & closure for CAPAs
Microbiological or swab test results trends
Sanitation effectiveness / verification (ATP, protein, etc.)
Supplier nonconformance rate
Training completion and audit readiness scores
Cost of poor quality (waste, rework, recalls)
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Reports To: Director of Operations, Head of Kitchen Operations
About goop kitchen
goop kitchen is a culinary concept born from goop, the modern lifestyle brand founded by Gwyneth Paltrow in 2008. Launched in 2021 as a “delivery-first” restaurant, goop kitchen brings together Gwyneth’s clean food vision, a digitally- marketing strategy, culinary and kitchen operations expertise from some of the world’s best restaurants, as well as class leading paybacks on small footprint restaurants. goop kitchen provides guests with access to nutritious, fantastic-tasting food whenever and wherever they want it. The menu includes hearty bowls, vibrant salads, delicious handhelds, rotisserie chicken, pizzas, and more, all gluten-free and made without refined sugars or highly-processed ingredients.
Role Summary
The Food & Sanitation Quality Control Manager is responsible for developing, managing, and continuously improving goop kitchen’s food safety, sanitation, and quality assurance systems across its kitchen(s) and production workflows. This role ensures that all food handling, storage, processing, and packaging meet internal standards, regulatory requirements (federal, state, local), and third-party certifications (e.g. SQF, GFSI, HACCP) as applicable. The manager will also lead audits, investigations, corrective actions, training, and reporting, and will act as a key liaison with regulatory bodies, clients, and cross-functional teams (culinary, operations, supply chain).
Key Responsibilities
Design, implement, and maintain food safety and sanitation management systems (e.g. HACCP, GMPs, SSOP, SOPs) tailored to Goop Kitchen’s model
Oversee daily sanitation operations, cleaning protocols, and environmental monitoring programs
Develop and manage quality control / quality assurance (QC/QA) testing protocols, including microbiological, allergen, chemical, and physical hazards
Plan and execute internal audits, gap assessments, and readiness checks for regulatory and customer audits
Handle nonconformance investigations, root cause analyses, and drive CAPA actions
Lead onboarding and ongoing training programs for kitchen and operations staff on food safety, sanitation, and quality standards
Establish and track key performance indicators (KPIs) for sanitation, microbial results, audit scores, corrective actions, etc
Partner with suppliers, vendors, and co-manufacturers to ensure incoming ingredient quality and compliance
Maintain documentation and records (logs, checklists, sanitation records, audit reports, certifications) to meet regulatory, customer, or internal requirements
Coordinate with operations on waste reduction, cross-contamination controls, allergen management, shelf life, traceability/recall systems
Serve as the point of contact for regulatory agencies (health departments, FDA, local environmental health) during inspections and compliance issues
Provide guidance on kitchen layout, equipment design, flow, and maintenance to support sanitation and quality
Stay current with industry best practices, regulatory changes, and emerging food safety technologies
Qualifications
Bachelor’s degree in Food Science, Microbiology, Food Safety, or related discipline (or equivalent experience)
5+ years of progressive experience in food safety / sanitation / quality assurance roles in a commercial food manufacturing or kitchen operations environment
Prior management or supervisory experience overseeing sanitation or QA/QC teams
Solid understanding of HACCP, GMPs, SSOP, microbiology, regulatory requirements (FDA, USDA, local health), and third-party audit standards (SQF, BRC, etc.)
Strong analytical skills, data literacy, and experience with process improvement
Excellent communication and training skills, with ability to influence cross-functional teams
Experience with root cause analysis, CAPA, audit protocols, and documentation control
Proficiency with audit tools, data management, and QC / laboratory software
Certifications such as HACCP, PCQI, or lead auditor
Detail-oriented, proactive, and able to function in a fast-paced environment
Nice-to-Have
Experience in ghost kitchens, meal delivery, or clean-label food brands
Experience managing multiple kitchen or facility sites
Lean / Six Sigma or continuous improvement credentials
Experience in packaging, shelf-life studies, or food R&D
Allergen management / control experience
Performance Metrics / KPIs (Examples)
Audit compliance rates / audit scores
Number of nonconformances / critical violations
Time to root cause & closure for CAPAs
Microbiological or swab test results trends
Sanitation effectiveness / verification (ATP, protein, etc.)
Supplier nonconformance rate
Training completion and audit readiness scores
Cost of poor quality (waste, rework, recalls)
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