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Verizon Communications

Retail Sales Associate Job at Verizon Communications in Durham

Verizon Communications, Durham, NC, United States, 27703

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5319 New Hope Commons Blvd Ext, Durham, North Carolina

Job ID: R-1086523

Apply prior to the end date: January 7th, 2026

Overview

Verizon Retail Sales Associate — full-time. Opportunity to grow your career with a team focused on unlocking your full potential and sales success within a retail store.

What you’ll be doing...

Generate retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the Verizon network. Learn and uncover customers’ needs by creating connections and asking the right questions. Position product insights and solution recommendations to provide customers with a complete top-down sales solution. Close sales by using strong communication to fulfill customer needs with simple and intuitive tech solutions. Continuously develop yourself through ongoing training and up-skill in merchandising and inventory. Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers interested in our products and services. Engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon-sponsored events.

We’re hiring immediately! This isn’t your typical entry-level retail position. You can earn $16.00 to $21.00 per hour in base pay, plus up to $16,000 a year in individual-based commissions if you hit all sales goals. Top performers could make an extra $14,500 or more in commissions, giving you the chance to earn a total of $65,000+ to $73,500+ annually. Compensation varies by geography, hours worked, and performance.

Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investments in your education and career, we’ve got you covered!

  • Best in class medical, dental, and vision

  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions

  • $2,500 stock grant per year, part of Verizon’s Stock Together award program

  • Sales recognition programs with awards, gifts, and incentives

  • Five weeks of paid time off (vacation, holidays, personal days)

  • 8 weeks of paid parental leave for eligible new parents (up to 16 weeks with short-term disability)

  • Up to $8K per year in tuition assistance

  • Discounts up to 50% off Verizon products and services

  • Additional employee discounts on attractions, automotive, travel and more

This position is a great way to jumpstart your career. One in five Verizon Retail employees received lateral or promotional moves in 2024. Hear from our team about our training programs, culture of learning, and benefits as you elevate your career.

What we’re looking for...

You’ll need to have:

  • High school diploma or GED

  • One or more years of relevant experience (work or military)

  • Willingness to work evenings, weekends, and holidays (schedule known four weeks in advance)

  • Openness to pick up additional shifts and earn more income, typically during peak travel periods

Even better if you have one or more of the following:

  • Experience in a commission-based environment

  • Demonstrated sales experience and ability to find customer solutions

  • Customer service experience

If Verizon and this role sound like a fit, apply even if you don’t meet every “even better” qualification.

Where you’ll be working

In this worksite-based role, you’ll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Benefits are designed to help you move forward in your career and life outside of Verizon. This includes health and wellness benefits, a 401(k) plan with company matching, stock incentive programs, nine holidays and more. New hires may receive up to 15 days of vacation per year, growing with service. For part-timers, benefits vary by individual circumstances.

This is a commission-based position with the potential to earn more.

Locations

  • Durham, North Carolina, +2 other locations
  • Durham, North Carolina, +2 other locations
  • Durham, North Carolina, +2 other locations

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