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Virginia Jobs

Enrollment Specialist

Virginia Jobs, Fairfax, Virginia, United States, 22032

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Title:

Enrollment Specialist

Agency:

Northern VA Community College

Location:

Fairfax County - 059

FLSA:

Nonexempt

Hiring Range:

$48,000-$58,000

Full Time or Part Time:

Full Time

Additional Detail

Job Description: General Description: The Enrollment Services Specialist provides generic information to students on a variety of student service programs, activities, and procedures regarding admissions, placement testing, domicile, payment, financial aid, registration, and student activities. Assists student with referrals to other departments as needed.

Duties and Tasks:

To provide information to students and parents on application, programs and status and to make referrals as needed within the College. Works as a member of a Student Service Center. To review and process domicile reclassification requests To respond to virtual tickets for student services support To receive walk in students who looking for enrollment services support Process incoming transcripts Process student information updates Process enrollment verification reports

***All applicants must reside in VA, MD, or DC.

Minimum Qualifications:

Required KSAs:

Ability to work under pressure and meet deadlines. Ability to establish goals and priorities and make decisions based on program and institutional policies. Familiarity with People Soft Student Administration System or other student information system or flexibility and willingness to learn new systems. Ability to communicate effectively, orally and in writing Strong customer service skills Knowledge of PC software applications Ability to interpret and explain academic and administrative policies and procedures.

Minimum Work Experience:

Customer service experience. Experience working with a diverse population. Experience with computer software applications such as Microsoft Office. Additional Considerations:

Additional Considerations:

Experience working in a college registrar's office. Experience working at a community college. Experience handling domicile decisions and appeals. Fluency in a foreign language commonly spoken in the Northern Virginia area.