R Systems
Overview
Position:
Media / Instructional Designer Job Type:
Full Time R Systems is a leading digital product engineering company that designs and develops chip-to-cloud software products, platforms, and digital experiences that empower its clients to achieve higher revenues and operational efficiency. We design with a product mindset and engineering capabilities in Cloud, Data, AI, and CX to serve customers in high-tech, telecom, media, finance, manufacturing, and health verticals. We are Great Place to Work certified and have a diverse global presence. About the role:
We are seeking a talented Media Designer to join our team in creating impactful, engaging learning and media solutions that drive performance and business outcomes. This role blends instructional design, multimedia production, and visual design to develop customer-facing materials, training programs, and enablement content. Key Responsibilities
Design and develop engaging learning experiences using adult learning principles and instructional design methodologies Create multimedia content including e-learning modules, videos, infographics, job aids, and interactive training materials Produce customer-facing enablement materials and marketing content that aligns with brand standards Collaborate with subject matter experts and cross-functional teams to translate complex concepts into accessible learning content Develop performance support systems including user guides, facilitation guides, and job aids Map customer journeys and create data-driven storytelling content for analytical solutions Ensure all materials meet accessibility standards (Section 508 compliance) Evaluate learning effectiveness using established models and iterate based on feedback Manage multiple projects simultaneously using agile methodologies Instructional Design Expertise
Deep understanding of adult learning theory including andragogy, experiential learning, and accelerated learning principles Proven experience with instructional design models: ADDIE, SAM, and Agile Learning Design Expertise in learning objectives alignment and assessment design Knowledge of microlearning and blended learning strategies Understanding of accessibility standards (Section 508 compliance) Familiarity with evaluation models (Kirkpatrick Model) Video & Media Production
Storyboarding and scripting for video content Voiceover and narration techniques Motion graphics and animation basics Video editing for clarity, pacing, and engagement Ability to produce professional, customer-facing video materials Graphic Design & Visual Communication
Proficiency in typography and color theory Infographic and data visualization design Understanding of branding and visual identity alignment Awareness of accessibility in design (color contrast, legibility, alt text requirements) Ability to create compelling customer-facing materials Marketing & CRM Enablement
Experience with customer journey mapping Skill in value proposition messaging Ability to create data-driven storytelling for analytical solutions Understanding of customer enablement and marketing communications Strategic Thinking & Collaboration
Systems thinking and cross-functional alignment capabilities Empathy mapping and user-centered design approach Strong feedback integration and iterative refinement skills Creative problem-solving across multiple formats and mediums Excellent collaboration and communication skills Tools & Software
Articulate 360 (Storyline and Rise) Camtasia (screen recordings and edits) Adobe Illustrator Canva Pro Microsoft PowerPoint (advanced animations and storytelling) Tableau, Power BI, or Excel (advanced) Mind mapping tools (Miro, MindMeister, XMind) Confluence or SharePoint (documentation) Jira (agile project management) Qualifications
Bachelor's degree in Instructional Design, Education, Communications, Graphic Design, or related field 5+ years of experience in learning experience design or instructional design Demonstrated portfolio of instructional design projects, multimedia content, and customer-facing materials Proficiency with Articulate 360 suite Strong proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign) Experience with video production and editing tools Experience creating accessible content meeting Section 508 standards Strong project management skills with experience using agile methodologies Excellent written and verbal communication skills Preferred
Degree in Instructional Design, Learning Technologies, or related field Certification in instructional design (ATD, eLearning Guild) Experience in CRM enablement or marketing content development Background in data analytics or business intelligence training Experience in cross-functional, matrixed organizations E-learning modules created with Articulate 360 or similar tools Video content with examples of storyboarding, editing, and motion graphics Infographics and visual communication pieces Customer-facing training or enablement materials Examples of accessible design implementations Data visualization or analytical storytelling content (if available) Why Join R Systems?
Frequent internal hackathons with prizes Culture and community-focused celebrations Diverse project exposure across sectors with leading global brands Centre of Excellence with upskilling and mentorship E-learning platform and mentorship program Open door policy and collaborative environment If you are passionate and excited about working in a fast-paced, innovative environment, we would love to hear from you! R Systems is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, sex, disability, age, or other protected characteristics. We strive to build a diverse team and encourage applications from all backgrounds and experiences. The position description has been reviewed for accuracy and reflects the job opportunity.
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Position:
Media / Instructional Designer Job Type:
Full Time R Systems is a leading digital product engineering company that designs and develops chip-to-cloud software products, platforms, and digital experiences that empower its clients to achieve higher revenues and operational efficiency. We design with a product mindset and engineering capabilities in Cloud, Data, AI, and CX to serve customers in high-tech, telecom, media, finance, manufacturing, and health verticals. We are Great Place to Work certified and have a diverse global presence. About the role:
We are seeking a talented Media Designer to join our team in creating impactful, engaging learning and media solutions that drive performance and business outcomes. This role blends instructional design, multimedia production, and visual design to develop customer-facing materials, training programs, and enablement content. Key Responsibilities
Design and develop engaging learning experiences using adult learning principles and instructional design methodologies Create multimedia content including e-learning modules, videos, infographics, job aids, and interactive training materials Produce customer-facing enablement materials and marketing content that aligns with brand standards Collaborate with subject matter experts and cross-functional teams to translate complex concepts into accessible learning content Develop performance support systems including user guides, facilitation guides, and job aids Map customer journeys and create data-driven storytelling content for analytical solutions Ensure all materials meet accessibility standards (Section 508 compliance) Evaluate learning effectiveness using established models and iterate based on feedback Manage multiple projects simultaneously using agile methodologies Instructional Design Expertise
Deep understanding of adult learning theory including andragogy, experiential learning, and accelerated learning principles Proven experience with instructional design models: ADDIE, SAM, and Agile Learning Design Expertise in learning objectives alignment and assessment design Knowledge of microlearning and blended learning strategies Understanding of accessibility standards (Section 508 compliance) Familiarity with evaluation models (Kirkpatrick Model) Video & Media Production
Storyboarding and scripting for video content Voiceover and narration techniques Motion graphics and animation basics Video editing for clarity, pacing, and engagement Ability to produce professional, customer-facing video materials Graphic Design & Visual Communication
Proficiency in typography and color theory Infographic and data visualization design Understanding of branding and visual identity alignment Awareness of accessibility in design (color contrast, legibility, alt text requirements) Ability to create compelling customer-facing materials Marketing & CRM Enablement
Experience with customer journey mapping Skill in value proposition messaging Ability to create data-driven storytelling for analytical solutions Understanding of customer enablement and marketing communications Strategic Thinking & Collaboration
Systems thinking and cross-functional alignment capabilities Empathy mapping and user-centered design approach Strong feedback integration and iterative refinement skills Creative problem-solving across multiple formats and mediums Excellent collaboration and communication skills Tools & Software
Articulate 360 (Storyline and Rise) Camtasia (screen recordings and edits) Adobe Illustrator Canva Pro Microsoft PowerPoint (advanced animations and storytelling) Tableau, Power BI, or Excel (advanced) Mind mapping tools (Miro, MindMeister, XMind) Confluence or SharePoint (documentation) Jira (agile project management) Qualifications
Bachelor's degree in Instructional Design, Education, Communications, Graphic Design, or related field 5+ years of experience in learning experience design or instructional design Demonstrated portfolio of instructional design projects, multimedia content, and customer-facing materials Proficiency with Articulate 360 suite Strong proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign) Experience with video production and editing tools Experience creating accessible content meeting Section 508 standards Strong project management skills with experience using agile methodologies Excellent written and verbal communication skills Preferred
Degree in Instructional Design, Learning Technologies, or related field Certification in instructional design (ATD, eLearning Guild) Experience in CRM enablement or marketing content development Background in data analytics or business intelligence training Experience in cross-functional, matrixed organizations E-learning modules created with Articulate 360 or similar tools Video content with examples of storyboarding, editing, and motion graphics Infographics and visual communication pieces Customer-facing training or enablement materials Examples of accessible design implementations Data visualization or analytical storytelling content (if available) Why Join R Systems?
Frequent internal hackathons with prizes Culture and community-focused celebrations Diverse project exposure across sectors with leading global brands Centre of Excellence with upskilling and mentorship E-learning platform and mentorship program Open door policy and collaborative environment If you are passionate and excited about working in a fast-paced, innovative environment, we would love to hear from you! R Systems is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, sex, disability, age, or other protected characteristics. We strive to build a diverse team and encourage applications from all backgrounds and experiences. The position description has been reviewed for accuracy and reflects the job opportunity.
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