Urban Outfitters
Urban Outfitters Assistant Manager
Urban Outfitters, Palo Alto, California, United States, 94306
Overview
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Urban Outfitters Assistant Manager
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Urban Outfitters This position is located at 660 Stanford Shopping Ctr, Palo Alto, California, 94304 United States. An Assistant Manager supports the service experience, visual processes, and business operations to achieve an engaging and inspiring store environment. The Assistant Manager thinks and acts like an owner; working collaboratively with key partners while fostering an environment of continual growth and development. Role Responsibilities
Brand Experience: Drives a service culture through experiences that are engaging, efficient and personalized; interprets Voice of customer feedback and team insights to positively improve interactions Brand Representation: Acts as a brand representative reflective of the company values and partners with the Visual Merchandising Manager on the creation of an engaging visual experience that appeals to the UO customer omni channel shopping experience: Delivers a seamless, omni channel shopping experience through understanding and utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up) Leadership + Team Management: Actively participates as the floor service leader by driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives Onboarding & Development: Facilitates onboarding for new hires and fosters an environment of continual development; provides timely and specific employee feedback to create a culture of action and accountability Recruiting & Retention: Supports the Store Manager in recruiting, hiring, and retaining a diverse and engaged team, while taking responsibility for own development and professional growth Operations: Supports the store management team by participating in daily opening/closing office procedures and other operational tasks Merchandising & Stock: Collaborates with key partners to execute shipment processing, restocking, and placement of product while maintaining visual and display standards; ensures omni channel orders are processed timely and accurately Loss Prevention & Compliance: Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures Role Qualifications
Passion for UObrand 2+ years store leadership experience Strong merchant skills and a history of delivering financial results Proven record of developing great talent Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays Eagerness to learn and grow within the organization The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores Pay Range: USD $25.00 - USD $27.50 /Hr. EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
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Join to apply for the
Urban Outfitters Assistant Manager
role at
Urban Outfitters This position is located at 660 Stanford Shopping Ctr, Palo Alto, California, 94304 United States. An Assistant Manager supports the service experience, visual processes, and business operations to achieve an engaging and inspiring store environment. The Assistant Manager thinks and acts like an owner; working collaboratively with key partners while fostering an environment of continual growth and development. Role Responsibilities
Brand Experience: Drives a service culture through experiences that are engaging, efficient and personalized; interprets Voice of customer feedback and team insights to positively improve interactions Brand Representation: Acts as a brand representative reflective of the company values and partners with the Visual Merchandising Manager on the creation of an engaging visual experience that appeals to the UO customer omni channel shopping experience: Delivers a seamless, omni channel shopping experience through understanding and utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up) Leadership + Team Management: Actively participates as the floor service leader by driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives Onboarding & Development: Facilitates onboarding for new hires and fosters an environment of continual development; provides timely and specific employee feedback to create a culture of action and accountability Recruiting & Retention: Supports the Store Manager in recruiting, hiring, and retaining a diverse and engaged team, while taking responsibility for own development and professional growth Operations: Supports the store management team by participating in daily opening/closing office procedures and other operational tasks Merchandising & Stock: Collaborates with key partners to execute shipment processing, restocking, and placement of product while maintaining visual and display standards; ensures omni channel orders are processed timely and accurately Loss Prevention & Compliance: Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures Role Qualifications
Passion for UObrand 2+ years store leadership experience Strong merchant skills and a history of delivering financial results Proven record of developing great talent Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays Eagerness to learn and grow within the organization The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores Pay Range: USD $25.00 - USD $27.50 /Hr. EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
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