Omni Hotels & Resorts
Overview
Barton Creek Resort & Spa
is committed to a culture where teamwork is emphasized and individual excellence is encouraged. Omni Barton Creek Resort and Spa offers a dynamic work environment, comprehensive training and mentoring, and a reputation for exceptional service. We encourage a respectful, grateful, and empowering workplace where friendly, motivated people who serve others can thrive.
Job Description This position functions as the primary, strategic business leader of the Omni Barton Creek, responsible for all aspects of the operation, including guest and associate satisfaction, human resources, financial performance, sales and revenue generation, and delivering a return on investment to ownership. The General Manager leads a team in developing and implementing property-wide strategies and ensures the implementation of brand service strategy and initiatives, with the objective of meeting or exceeding guest expectations.
The General Manager builds relationships with key customers and members through personal involvement in the sales process. The position ensures Omni Hotels & Resorts sales channels are leveraged and initiates independent and proactive sales activities to generate demand when appropriate. This position reports to the Regional Vice President.
Responsibilities
Identifies key drivers of business success.
Assists in developing the Resort's long-range and annual business, capital, and budget plans.
Creates a cohesive leadership team and positive business environment that consistently delivers results.
Inspires and motivates the team to achieve operational excellence.
Hands-on approach that inspects what is expected.
Collaborates with the Country Club GM to build a collaborative culture across campus.
Oversees Omni Barton Creek Resort EC and complex EC roles including: Sales & Marketing, Revenue Management, Rooms, Human Resources, Engineering, Security, Finance, and Food & Beverage to leverage campus amenities, resources and services, adding value to the resort and club.
Supports the financial success of the business which combines the Club and Resort operations.
Reviews sales goals and strategies to ensure alignment with positioning and pricing.
Supports the sales strategy by encouraging effective revenue management practices.
Fosters associate engagement to provide excellent service.
Identifies leadership and fosters career development.
Ensures capital expenditure funds are deployed effectively and within program.
Supports the Owners Club team in managing the needs of the HOA along with attendance in board meetings.
Other Responsibilities
Develops deployment strategies to market property to grow market share.
Reviews STR report, competitive shopping reports, and other resources to maintain awareness of the property's market position.
Ensures sales and revenue engines are leveraged to drive RevPAR improvement year over year.
Sets goals and expectations for direct reports.
Holds staff accountable for successful performance in a positive manner.
Utilizes an open-door policy.
Communicates a clear and consistent message regarding property goals to produce desired results.
Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
Hires executive committee team members who demonstrate strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operation.
Develops and manages monthly forecast and annual budget; takes effective corrective action as required.
Participates in daily Operations meetings to ensure strong interdepartmental communications, problem resolution and guest satisfaction.
Participates directly in risk management issues and prevention including legal and workers compensation.
Ensures accurate revenue, expense and labor forecasts and execution.
Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities.
Qualifications
3 years minimum experience as a General Manager in an upscale resort environment preferred.
Previous experience in a similar environment and type of hotel preferable.
Strong leadership skills.
Excellent communications skills.
Able to build a culture where the associate experience is best in class.
Able to motivate the team to provide refined and curated customer service at a Forbes 4-star level.
10+ years of P&L responsibilities.
Bachelor's degree preferred.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO poster and its supplement are available online. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please email applicationassistance@omnihotels.com.
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is committed to a culture where teamwork is emphasized and individual excellence is encouraged. Omni Barton Creek Resort and Spa offers a dynamic work environment, comprehensive training and mentoring, and a reputation for exceptional service. We encourage a respectful, grateful, and empowering workplace where friendly, motivated people who serve others can thrive.
Job Description This position functions as the primary, strategic business leader of the Omni Barton Creek, responsible for all aspects of the operation, including guest and associate satisfaction, human resources, financial performance, sales and revenue generation, and delivering a return on investment to ownership. The General Manager leads a team in developing and implementing property-wide strategies and ensures the implementation of brand service strategy and initiatives, with the objective of meeting or exceeding guest expectations.
The General Manager builds relationships with key customers and members through personal involvement in the sales process. The position ensures Omni Hotels & Resorts sales channels are leveraged and initiates independent and proactive sales activities to generate demand when appropriate. This position reports to the Regional Vice President.
Responsibilities
Identifies key drivers of business success.
Assists in developing the Resort's long-range and annual business, capital, and budget plans.
Creates a cohesive leadership team and positive business environment that consistently delivers results.
Inspires and motivates the team to achieve operational excellence.
Hands-on approach that inspects what is expected.
Collaborates with the Country Club GM to build a collaborative culture across campus.
Oversees Omni Barton Creek Resort EC and complex EC roles including: Sales & Marketing, Revenue Management, Rooms, Human Resources, Engineering, Security, Finance, and Food & Beverage to leverage campus amenities, resources and services, adding value to the resort and club.
Supports the financial success of the business which combines the Club and Resort operations.
Reviews sales goals and strategies to ensure alignment with positioning and pricing.
Supports the sales strategy by encouraging effective revenue management practices.
Fosters associate engagement to provide excellent service.
Identifies leadership and fosters career development.
Ensures capital expenditure funds are deployed effectively and within program.
Supports the Owners Club team in managing the needs of the HOA along with attendance in board meetings.
Other Responsibilities
Develops deployment strategies to market property to grow market share.
Reviews STR report, competitive shopping reports, and other resources to maintain awareness of the property's market position.
Ensures sales and revenue engines are leveraged to drive RevPAR improvement year over year.
Sets goals and expectations for direct reports.
Holds staff accountable for successful performance in a positive manner.
Utilizes an open-door policy.
Communicates a clear and consistent message regarding property goals to produce desired results.
Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
Hires executive committee team members who demonstrate strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operation.
Develops and manages monthly forecast and annual budget; takes effective corrective action as required.
Participates in daily Operations meetings to ensure strong interdepartmental communications, problem resolution and guest satisfaction.
Participates directly in risk management issues and prevention including legal and workers compensation.
Ensures accurate revenue, expense and labor forecasts and execution.
Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities.
Qualifications
3 years minimum experience as a General Manager in an upscale resort environment preferred.
Previous experience in a similar environment and type of hotel preferable.
Strong leadership skills.
Excellent communications skills.
Able to build a culture where the associate experience is best in class.
Able to motivate the team to provide refined and curated customer service at a Forbes 4-star level.
10+ years of P&L responsibilities.
Bachelor's degree preferred.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO poster and its supplement are available online. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please email applicationassistance@omnihotels.com.
#J-18808-Ljbffr