U.S. Bank
Client Relationship Consultant 2 (Banker) - Clay County, MO
U.S. Bank, Kansas City, Missouri, United States, 64101
Overview
Join to apply for the
Client Relationship Consultant 2 (Banker) - Clay County, MO
role at
U.S. Bank . At U.S. Bank, we’re on a journey to do our best. We aim to help customers and businesses make better financial decisions and support communities to grow and succeed. A career with U.S. Bank offers opportunities to learn and advance from Day One. Role at a glance : Client Relationship Consultants build relationships with customers through in-person, appointment, and virtual channels to provide counseling, assess banking needs, process information, educate clients on deposit and loan products, and recommend solutions based on each client’s goals. Responsibilities
Builds and maintains client relationships through proactive outreach and follow-up, learning about financial needs and channel preferences. Identify solutions for new and existing clients by engaging and communicating effectively. Maintain knowledge of consumer and business banking products and services, including digital products and services. Provide a consistent, optimal client experience by greeting clients and processing basic transactions. Develop collaborative partnerships with branch team members and partners to best serve clients. Open new consumer and business accounts, complete service requests, and submit credit applications. Educate clients on emerging and self-service digital products and services to meet financial needs. Leverage resources and technologies to optimize the client experience with operational excellence and accuracy. Qualifications
Basic Qualifications
High school diploma or equivalent Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience
Proven ability to build and foster client relationships through proactive outreach and follow-up Effective engagement and communication with clients Thorough knowledge of applicable bank policies, procedures and support systems Strong customer service and interpersonal skills Experience with using and demonstrating digital products and self-service technologies Ability to identify customer needs with a digital-first mindset Basic proficiency in making appropriate recommendations to meet customer needs Experience in the financial services industry preferred If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits
Our benefits and total rewards consider team members’ whole selves. Benefits may vary by role, location or hours and include: Healthcare (medical, dental, vision) Basic and optional term life insurance Disability (short-term and long-term) Pregnancy disability and parental leave 401(k) with employer matching Paid vacation (two to five weeks, based on salary grade and tenure) Up to 11 paid holidays Adoption assistance Sick and Safe Leave accruals Equal Opportunity Employment : U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected by law. E-Verify : U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program where applicable. Learn more about the E-Verify program. The salary range reflects figures based on the primary location. Actual range may differ by location. Pay range:
$20.00 - $22.50 . U.S. Bank conducts background checks and may require FINRA, NMLS registration, and other compliance checks as appropriate for the role. Applicants must be able to comply with all policies, including the Code of Ethics and Business Conduct. Posting note : Posting may be closed earlier due to high volume of applicants.
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Join to apply for the
Client Relationship Consultant 2 (Banker) - Clay County, MO
role at
U.S. Bank . At U.S. Bank, we’re on a journey to do our best. We aim to help customers and businesses make better financial decisions and support communities to grow and succeed. A career with U.S. Bank offers opportunities to learn and advance from Day One. Role at a glance : Client Relationship Consultants build relationships with customers through in-person, appointment, and virtual channels to provide counseling, assess banking needs, process information, educate clients on deposit and loan products, and recommend solutions based on each client’s goals. Responsibilities
Builds and maintains client relationships through proactive outreach and follow-up, learning about financial needs and channel preferences. Identify solutions for new and existing clients by engaging and communicating effectively. Maintain knowledge of consumer and business banking products and services, including digital products and services. Provide a consistent, optimal client experience by greeting clients and processing basic transactions. Develop collaborative partnerships with branch team members and partners to best serve clients. Open new consumer and business accounts, complete service requests, and submit credit applications. Educate clients on emerging and self-service digital products and services to meet financial needs. Leverage resources and technologies to optimize the client experience with operational excellence and accuracy. Qualifications
Basic Qualifications
High school diploma or equivalent Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience
Proven ability to build and foster client relationships through proactive outreach and follow-up Effective engagement and communication with clients Thorough knowledge of applicable bank policies, procedures and support systems Strong customer service and interpersonal skills Experience with using and demonstrating digital products and self-service technologies Ability to identify customer needs with a digital-first mindset Basic proficiency in making appropriate recommendations to meet customer needs Experience in the financial services industry preferred If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits
Our benefits and total rewards consider team members’ whole selves. Benefits may vary by role, location or hours and include: Healthcare (medical, dental, vision) Basic and optional term life insurance Disability (short-term and long-term) Pregnancy disability and parental leave 401(k) with employer matching Paid vacation (two to five weeks, based on salary grade and tenure) Up to 11 paid holidays Adoption assistance Sick and Safe Leave accruals Equal Opportunity Employment : U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected by law. E-Verify : U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program where applicable. Learn more about the E-Verify program. The salary range reflects figures based on the primary location. Actual range may differ by location. Pay range:
$20.00 - $22.50 . U.S. Bank conducts background checks and may require FINRA, NMLS registration, and other compliance checks as appropriate for the role. Applicants must be able to comply with all policies, including the Code of Ethics and Business Conduct. Posting note : Posting may be closed earlier due to high volume of applicants.
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