FTI Consulting
Overview
Director, Crisis Communications at
FTI Consulting
This range is provided by FTI Consulting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $102,500.00/yr - $202,000.00/yr
About The Role As a Director on the Crisis & Litigation Communications team, you will take an active role in developing and managing communications strategies for clients to a variety of matters, including crises, crisis preparedness, sensitive corporate announcements, operational incidents, government investigations and litigation support, among other sensitive, sometimes urgent situations. A successful Director will be comfortable acting with autonomy when it comes to leading client accounts whilst easily assimilating into larger account teams as well. This role requires excellent project management skills and the ability to manage multiple projects simultaneously. Additionally, it requires knowledge of and interest in media, legal and financial issues, as well as a willingness to learn, the ability to be agile in a fast-paced environment, and a team-first attitude. The Director must have experience managing and mentoring junior talent, with the ability to provide meaningful feedback and coaching. A Director will also positively contribute to team culture and be a listening ear, an encourager, a role model, and an advocate for early career professionals. This opportunity offers a flexible hybrid working model, but requires in-office attendance three days a week.
What You'll Do The Director serves as a project manager and client counselor, supporting client engagements that span a variety of Crisis & Litigation Communications disciplines. As a Director, you will manage the development and execution of multi-faceted crisis communications programs, and serve as a dependable leader and mentor.
Manage multiple client projects and workstreams, including coordinating project rollouts and ensuring objectives are achieved and deadlines are met
Develop strategic proposals and communications plans for clients and new business prospects
Serve as a primary client contact, representing the team in client meetings, conference calls
Provide real-time client guidance virtually or in person with the client
Draft client materials (or review junior team deliverables where appropriate), including communications for key stakeholders, FAQs and media statements, among others
Plan for likely outcomes and develop corresponding communications strategies
Anticipate client and team needs, concerns or potentially difficult situations, working proactively with senior leaders to address them
Manage utilization and staffing on multiple projects and accounts
Actively participate in the generation of new business proposals and presentations
Demonstrate a willingness to take responsibility for outcomes and to assist others when needed
Foster talent management and the mentoring of junior team members
Embody behaviors consistent with FTI's values and Code of Ethics and Business Conduct
Manage profitability and utilization on multiple projects and accounts
How You'll Grow We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.
As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.
Basic Qualifications What You'll Need to Succeed
Bachelor's degree in communications, journalism, English, or related business field
5 years of relevant professional experience in crisis communications, issues management, litigation and/or corporate communications
Ability to work under pressing deadlines across multiple projects and portray calm in the face of difficult situations to clients and other team members
Track record of managing communications with multiple stakeholders (investors, employees, customers, media, etc.) during a crisis events and developing strategic communications plans
Excellent organizational, written and verbal presentation skills
Strong work ethic, attention to detail and a service-oriented attitude
Expert in Microsoft programs (Excel, PowerPoint, Word, and Teams)
Travel required to clients and to FTI office(s)
Flexible work hours as needed to meet urgent crisis and client demands
Ability to thrive in a fast-moving team environment, with proven ability to manage both up and down to more senior and junior colleagues, alike
Preferred Qualifications
Ability to advise and secure confidence of senior communications and C-level client contacts, as well as other outside legal and financial advisors
Proven project management track record and comfort managing and working with staff at all levels
Prior client service, consulting or agency experience
Prior media relations experience, including developing and executing media strategies intended to mitigate or balance negative coverage, as well as raise awareness
Proven track record in crisis preparedness, including assessing clients' state of readiness and potential risks, designing crisis management plans and crisis communications strategies, and conducting crisis tabletop and simulation exercises
Seniority level Director
Employment type Full-time
Job function Marketing, Public Relations, and Writing/Editing
Industries Business Consulting and Services
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
FTI Consulting
This range is provided by FTI Consulting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $102,500.00/yr - $202,000.00/yr
About The Role As a Director on the Crisis & Litigation Communications team, you will take an active role in developing and managing communications strategies for clients to a variety of matters, including crises, crisis preparedness, sensitive corporate announcements, operational incidents, government investigations and litigation support, among other sensitive, sometimes urgent situations. A successful Director will be comfortable acting with autonomy when it comes to leading client accounts whilst easily assimilating into larger account teams as well. This role requires excellent project management skills and the ability to manage multiple projects simultaneously. Additionally, it requires knowledge of and interest in media, legal and financial issues, as well as a willingness to learn, the ability to be agile in a fast-paced environment, and a team-first attitude. The Director must have experience managing and mentoring junior talent, with the ability to provide meaningful feedback and coaching. A Director will also positively contribute to team culture and be a listening ear, an encourager, a role model, and an advocate for early career professionals. This opportunity offers a flexible hybrid working model, but requires in-office attendance three days a week.
What You'll Do The Director serves as a project manager and client counselor, supporting client engagements that span a variety of Crisis & Litigation Communications disciplines. As a Director, you will manage the development and execution of multi-faceted crisis communications programs, and serve as a dependable leader and mentor.
Manage multiple client projects and workstreams, including coordinating project rollouts and ensuring objectives are achieved and deadlines are met
Develop strategic proposals and communications plans for clients and new business prospects
Serve as a primary client contact, representing the team in client meetings, conference calls
Provide real-time client guidance virtually or in person with the client
Draft client materials (or review junior team deliverables where appropriate), including communications for key stakeholders, FAQs and media statements, among others
Plan for likely outcomes and develop corresponding communications strategies
Anticipate client and team needs, concerns or potentially difficult situations, working proactively with senior leaders to address them
Manage utilization and staffing on multiple projects and accounts
Actively participate in the generation of new business proposals and presentations
Demonstrate a willingness to take responsibility for outcomes and to assist others when needed
Foster talent management and the mentoring of junior team members
Embody behaviors consistent with FTI's values and Code of Ethics and Business Conduct
Manage profitability and utilization on multiple projects and accounts
How You'll Grow We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.
As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.
Basic Qualifications What You'll Need to Succeed
Bachelor's degree in communications, journalism, English, or related business field
5 years of relevant professional experience in crisis communications, issues management, litigation and/or corporate communications
Ability to work under pressing deadlines across multiple projects and portray calm in the face of difficult situations to clients and other team members
Track record of managing communications with multiple stakeholders (investors, employees, customers, media, etc.) during a crisis events and developing strategic communications plans
Excellent organizational, written and verbal presentation skills
Strong work ethic, attention to detail and a service-oriented attitude
Expert in Microsoft programs (Excel, PowerPoint, Word, and Teams)
Travel required to clients and to FTI office(s)
Flexible work hours as needed to meet urgent crisis and client demands
Ability to thrive in a fast-moving team environment, with proven ability to manage both up and down to more senior and junior colleagues, alike
Preferred Qualifications
Ability to advise and secure confidence of senior communications and C-level client contacts, as well as other outside legal and financial advisors
Proven project management track record and comfort managing and working with staff at all levels
Prior client service, consulting or agency experience
Prior media relations experience, including developing and executing media strategies intended to mitigate or balance negative coverage, as well as raise awareness
Proven track record in crisis preparedness, including assessing clients' state of readiness and potential risks, designing crisis management plans and crisis communications strategies, and conducting crisis tabletop and simulation exercises
Seniority level Director
Employment type Full-time
Job function Marketing, Public Relations, and Writing/Editing
Industries Business Consulting and Services
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr