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The Wendy's Company

General Manager *

The Wendy's Company, Frankfort, Kentucky, United States

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Overview Be among the first 25 applicants. Wendy’s is looking for a qualified General Manager to lead a Wendy’s restaurant and drive its overall success and operational performance. The GM is responsible for day-to-day operations, delivering exceptional guest service, maintaining high food quality standards, leading the team, driving sales, controlling costs, and ensuring compliance with all company policies and procedures. The GM will have full accountability for staffing, budgeting, and achieving financial goals while fostering a positive, high-performing environment.

Benefits

Medical, Dental & Vision

Bonus Potential

Free Meals while Working

College Assistance

Education Rewards/ GED Assistance

Company Chaplain

Life Insurance

Short & Long Term Disability

Direct Deposit

Referral Bonus

Tenure Recognition

Holiday Pay (Thanksgiving & Christmas)

Opportunity for Advancement

Sick Pay

Uniforms

Vacation

Company Match 401k

Skills & Qualifications

Experience: At least 2 years of management experience in the restaurant or hospitality industry, with a strong background in operations, staff management, and customer service. Experience in a fast-casual or quick-service restaurant is highly preferred.

Leadership: Proven ability to lead and develop a team, manage performance, and foster a positive work environment.

Customer Service: Strong customer service skills with the ability to resolve complaints and maintain guest satisfaction.

Financial Acumen: Experience in managing budgets, controlling costs, and achieving financial targets.

Problem Solving: Ability to quickly analyze situations and develop effective solutions to operational or customer-related issues.

Communication: Strong verbal and written communication skills, with the ability to interact with team members, customers, and senior management.

Organization: Ability to manage multiple priorities, tasks, and staff while ensuring smooth operations.

Attention to Detail: Strong attention to detail, especially regarding food quality, cleanliness, and compliance with health and safety standards.

Job Requirements

Ability to stand for extended periods (4-8+ hours) with periodic breaks.

Perform repetitive motions, including frequent use of hands and arms for tasks such as chopping, stirring, carrying, and operating equipment.

Frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level.

Capability to walk up and down stairs and use a step ladder as needed.

Occasional sitting, talking, and active listening as required by the role.

Ability to lift and carry up to 50 pounds regularly as part of job duties, including but not limited to food supplies, dishware, and equipment. When handling heavier loads, employees must use appropriate lifting equipment and/or seek assistance from a second person.

Ability to move around the kitchen quickly and efficiently.

Compliance with food safety and sanitation regulations.

Work Environment / Job Conditions

Flexible scheduling, including nights, weekends, and holidays.

Work in a loud, fast-paced environment.

Varying temperature zones, including hot kitchen areas and cold storage.

Exposure to heat, noise, and cleaning chemicals in the kitchen.

Proper personal protective equipment (PPE) and training to ensure safety.

Awareness of temperature fluctuations and safe practices for food safety and well-being.

Job duties span both indoor and outdoor settings, requiring adaptability.

Outdoor tasks may involve curbside delivery, trash maintenance, or maintaining a welcoming exterior for guests.

Awareness of potential hazards such as hot surfaces, sharp objects, and wet floors.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management

Industries

Restaurants

This job description provides an overview of the responsibilities and qualifications for the General Manager position at Wendy’s. Specific duties and requirements may vary by location or role.

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