Job Description
Posted Monday, February 10, 2025 at 7:00 AM | Expires Tuesday, March 11, 2025 at 5:59 AM
Job Title: Conference Manager, Conference Services
Job Summary:
The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.
As a member of the Conference Services team, this role will be responsible for coordinating all aspects of meetings and conferences at The Broadmoor:
- Coordinate all conference activities with meeting planners and on-site meetings
- Assist customers in planning food and beverage needs throughout events
- Communicate event information to all appropriate hotel departments
- Interact with all hotel departments in providing timely and effective conference service
- Direct and delegate individual conference assistant
- Maximize revenue and profitability for the hotel
- Coordinate guest room reservations, theme/prop/entertainment, transportation, destination services, recreation, and audio-visual for conferences
- Effectively protect function space for all applicable events in order to maximize function utilization space
- Assist all members of the conference/catering staff as needed
- Attend scheduled departmental informational meetings
- Willingness to work in a fast-paced, team-oriented environment
- Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
- Other duties as assigned
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.
What we are looking for:
- Bachelors degree preferred with a minimum of two years experience in conference/event planning or a related field.
- Experience with Microsoft Office Suite (Word, Excel, Outlook) as well as knowledge of Delphi software preferred.
- Ability to directly supervise 1 employee (conference assistant). Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Enthusiastic, friendly, and energetic team member who works well with others.
- Strong interpersonal communication skills.
- Occasional heavy lifting (up to 50 lbs) with a work environment that may be indoors and outdoors at times.
*Reasonable accommodations will be made for individuals with disabilities*
Dont meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.
Why Choose the Broadmoor (Benefits)
Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.
- Career Development We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.
Your application will not be penalized for redacting or removing any age-identifying information such as your age, date of birth, or dates of school attendance or graduation.
This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled.
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