Phlebotomy - Phlebotomist Floater Job at Mindlance in Ellicott City

Overview

The Phlebotomist III- Float represents the face of our company to patients who come to CLIENT, both as part of their health routine or for insights into life-defining health decisions. The Phlebotomist III- Float draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The Phlebotomist III- Float has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The Phlebotomist III- Float is responsible for providing coverage at multiple locations for multiple roles and ensuring that daily activities of the Patient Service Center/Mobile/Long Term Care/In-Office Phlebotomy are completed accurately and on time. Leadership behaviors are demonstrated with a focus on process excellence and confidentiality and accuracy of patient information. Successful applicants may be assigned to work and direct daily activity in a doctor’s office, a patient service center, in a house call environment, long term care or as business needs dictate.

Responsibilities

• Step in for a Phlebotomist III- Float and lead one or more PSR on site; act as coach, mentor, instructor, and resource advisor for new employees and provide onboarding for new clients.
• Serve as the on-site point of contact for staff and provide regular input to the group lead or supervisor.
• Focus on high-complexity and/or high-volume practices requiring advanced phlebotomy skills, with strong customer-facing communication and problem-solving abilities.
• Collaborate with multiple functions (Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics) due to specialty or complex test orders.
• Manage multiple priorities in a high-volume setting.
• Provide coverage across multiple locations and roles to support daily operations in PSC/IOP, office, mobile, or long-term care environments.

Required Education

• High school diploma or equivalent.
• Medical training: medical assistant or paramedic training preferred.
• Phlebotomy certification preferred. Required in California, Nevada, and Washington.

Work Experience

• Five years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
• Minimum 3 years in a PSC/IOP environment preferred.
• Customer service in a retail or service environment preferred.
• Keyboard/data entry experience.

EEO

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

While Mindlance is an equal opportunity employer, our clients require that we conduct background checks on all hires who receive a contingent offer of employment. An offer from Mindlance is contingent on meeting client requirements which may include criminal history (including sexual crimes), verification of Social Security number, employment verification, motor vehicle records (where applicable), verification of education, professional licensure where applicable, and debarment authorities. A guilty misdemeanor or felony conviction does not automatically bar hire; all convictions will be escalated to the compliance team.

Offer of Employment Process

When making any offer of employment to a successful candidate, Mindlance staff informs the candidate of the client’s contingent offer. Upon successful completion of the background check and drug screen, submission of all Mindlance paperwork along with client-specific documents, the associate will be cleared for assignment. Start instructions are typically provided the Friday prior to the candidate’s start date by the account management team.