Production Assistant Job at Serondanetwork in San Antonio

Overview

Job Title: Production Assistant
Company: Think Tell Junction
Location: San Antonio, TX
Salary: $17 - $23 per hour
Job Type: Full-Time

Work Type: In-person (strictly on-site)

About Us:
Think Tell Junction is a dynamic and innovative company specializing in providing exceptional products and services to our clients. Based in San Antonio, we pride ourselves on our customer-centric approach and commitment to excellence. Our team is dedicated to building lasting relationships with clients and helping them achieve their goals.

Note: On-campus work in San Antonio, TX

Responsibilities

• Handle incoming customer inquiries via phone, email, and chat in a professional and friendly manner.
• Assist customers with product information, troubleshooting, and order processing.
• Resolve customer complaints and issues effectively and promptly to enhance satisfaction.
• Keep detailed records of customer interactions and transactions in the CRM system.
• Collaborate with team members and other departments to improve service delivery.
• Identify opportunities for improving customer service processes and suggest enhancements.

Skills/Qualifications

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Proven experience in customer service or a related field.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and attention to detail.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Proficient in using customer service software and Microsoft Office Suite.

Benefits

• Competitive hourly wage ranging from $17 to $23.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for professional growth and advancement.
• Supportive and collaborative work environment.

If you’re eager to kickstart your career in sales and make a difference, apply today to join Think Tell Junction as an Production Assistant !