Warehouse Associate Job at University of Southern California in Glendale

Overview

Warehouse Associate

Employer: USC Auxiliary Services, Los Angeles, California

USC Auxiliary Services, one of the largest divisions at The University of Southern California, serves over 65,000 students, faculty, staff, and guests daily. Our six central business units—USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel, and the Los Angeles Memorial Coliseum—collectively create the best USC experience. We are committed to upholding our unifying values.

We are seeking a Warehouse Associate to join our rapidly growing team.

The Opportunity:

As the Warehouse Associate, you will uphold our commitment to extraordinary customer service. You will be responsible for receiving, processing, and delivering all Bookstore orders and merchandise. You will maintain accurate and up-to-date records of receivables and stock levels to support high standards for materials and inventory.

The Accountabilities:

• Unloads and examines incoming deliveries. Matches invoices to receiving documents and reports and records any damage or discrepancies.
• Inputs merchandise data into the inventory management system. Operates inventory control devices such as merchandise scanners, cash registers, and credit card terminals.
• Assembles and fills orders for bookstore departments and satellite stores. Prepares shipments and packing lists; packs and ships outgoing merchandise.
• Organizes and stocks merchandise in designated warehouse locations. Drives forklift and operates pallet jack and hand truck to move merchandise within the warehouse.
• Reviews email to respond to merchandise transfer requests. Communicates with external vendors regarding packing lists, discrepancies, deliveries, and returns. Responds to merchandise queries and forwards incoming mail to bookstore departments and satellite stores.
• Drives warehouse vehicles (delivery vans to 26-foot trucks) for deliveries and events. Sets up offsite events and replenishes merchandise kiosks for offsite events.
• Prepares invoices in batches for processing and payment by accounting. Maintains invoice files and communicates with accounting regarding payments and discrepancies.
• Participates in external events as part of the offsite events team. Processes cash and credit card transactions. Assists with loss prevention efforts and customer inquiries.
• Performs other related duties as assigned. The university reserves the right to modify duties as needed.

The Qualifiers:

• Education: High School diploma or equivalent. Combined education/experience may substitute for minimum experience.
• Experience: 1 year. Combined education/experience may substitute for minimum experience.
• Expertise:
• Good verbal/written communication, basic math and reading comprehension.
• Ability to lift up to 50–60 lbs repeatedly.
• Ability to safely drive a forklift (forklift certification required).
• Ability to drive at least a 26-foot truck (up to 26,000 lbs).
• Ability to walk and stand for long periods; bend, stoop, climb, lift, push, and pull.
• Ability to withstand temperatures in a typical warehouse environment.
• Computer literate with basic knowledge of Microsoft Word and Excel.
• Ability to work a flexible schedule including nights, weekends, and offsite events.
• Valid CA driver’s license; position will participate in the DMV Pull Notice System. A copy of DMV record may be required as a final condition of employment. For more information please visit the policy website.
• Demonstrates a strong commitment to USC’s Unifying Values through actions and collaboration.

What We Prefer:

• 2 years of experience.
• Ability to provide direction to student and/or temporary workers.

The Trojan Family Rewards:

We strive to create the BEST USC EXPERIENCE for our employees. We offer a wide variety of benefits and programs. For information, please visit https://employees.usc.edu/benefits-perks.

This support promotes work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans. USC fosters a culture of mutual respect, trust, and collaboration.

USC has great minds that transform the world with their talents and research. Will you be one of them? Fight On!

The hourly rate for this position is $20.00. The offer process considers factors such as scope, responsibilities, experience, education, skills, internal alignment, laws, contractual requirements, funding, and market conditions.