University of Southern California (USC) is hiring: Warehouse Associate in Los An

Overview

USC Auxiliary Services, one of the largest divisions at The University of Southern California, focuses on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. The six central business units—USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel, and the Los Angeles Memorial Coliseum—collectively create the best USC experience. We are driven to uphold our unifying values and welcome all visitors into the Trojan family.

We are seeking a Warehouse Associate to join our rapidly growing team.

The Opportunity:

As the Warehouse Associate, you will uphold our commitment to extraordinary customer service. You will be responsible for receiving, processing, and delivering all Bookstore orders and merchandise to its respective parties. With many materials arriving daily, you will maintain accurate and up-to-date records of receivables and stock levels, helping us pursue excellence.

The Accountabilities

• Unloads and examines incoming deliveries. Matches invoices to receiving documents and reports any damage or discrepancies.
• Inputs merchandise data into the inventory management system. Operates inventory control devices such as scanners, cash registers, and credit card terminals.
• Assembles and fills orders for bookstore departments and satellite stores. Prepares shipping documentation and packs and ships outgoing merchandise.
• Organizes and stocks merchandise in designated warehouse locations. Drives forklift and operates pallet jack and hand truck to move merchandise intra-warehouse.
• Reviews email to respond to merchandise transfer requests. Communicates with external vendors regarding packing lists, discrepancies, deliveries, and returns. Responds to merchandise queries and forwards incoming mail to bookstore departments and satellite stores.
• Drives warehouse vehicles for deliveries and events. Sets up offsite event locations and replenishes merchandise kiosks for offsite events.
• Prepares invoices in batches for processing and payment by accounting. Maintains invoice files. Communicates with accounting regarding invoice payments and discrepancies.
• Supports external events as part of the offsite events team. Processes cash and credit card transactions, answers customer merchandise queries, and assists with loss prevention.
• Performs other related duties as assigned; the university reserves the right to add or change duties at any time.

The Qualifiers

• Education: High School or equivalent. Combined education/experience may substitute for minimum experience.
• Experience: 1 year. Combined education/experience may substitute for minimum experience.
• Expertise:
  • Good verbal and written communication skills, basic math and reading comprehension.
  • Ability to lift up to 50–60 lbs repeatedly.
  • Ability to safely drive a forklift (forklift certification required).
  • Ability to drive at least a 26-foot truck (up to 26,000 lbs).
  • Ability to walk and stand for long periods; bend, stoop, climb, lift, push, and pull.
  • Ability to withstand temperatures in a typical warehouse environment.
  • Computer literate with basic knowledge of Microsoft Word and Excel.
  • Ability to work a flexible schedule including nights, weekends, and offsite events.
  • Valid CA driver’s license required. DMV pull notice system applicable; a copy of DMV record is required as a final condition of employment. For reference, see the policy website.
  • Demonstrates a strong commitment to USC’s Unifying Values through ideas, words, and actions.

What We Prefer

• 2 years of experience.
• Ability to provide direction to students and/or temporary workers.

The Trojan Family Rewards

We pride ourselves on creating the BEST USC EXPERIENCE, beginning with our employees. We offer a wide variety of benefits and programs to support our staff and their families. For more information, please visit the USC benefits page.

This support promotes work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans. The work culture thrives on mutual respect, trust, and collaboration.

USC has great minds transforming the world with their talents and research. Will you join us? Fight On!

The hourly rate for this position is $20.00. When determining an offer, USC considers factors such as the scope and responsibilities of the role, the candidate’s experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.