IT Support Technician Job at Jobs via Dice in Hilton Head Island

Overview

TEKsystems is hiring a team of IT Support specialists to assist in a healthcare migration in Hilton Head, SC. This is a 4-month project starting in November or December 2025 and lasting through the end of February 2026, with 100% on-site work. This is a 24/7 run environment, so flexibility on shifts is necessary. Some manual labor is required, including walking long distances and lifting IT equipment.

Responsibilities

• Supporting the transition pre-go-live and go-live efforts in hospital and surrounding clinics.
• Installing, configuring, and supporting end-user devices, peripherals, and software.
• Deployment of various end-user hardware (printers, scanners, carts, laptops, desktops), including physical installation, network connection, and basic configuration (documentation provided).
• Using predefined scripts to test workstations to validate printing and mapping.
• Submitting incidents and performing basic troubleshooting to rectify issues discovered during testing.
• Supporting hardware refresh and facility technology deployment projects.
• Collaborating with internal stakeholders for escalations and complex issue resolution.
• Performing root cause analysis and providing technical documentation when appropriate.
• Providing basic technical training to end users.
• Maintaining accurate asset tracking and documentation.

Qualifications

• Experience in PC/Computer Hardware (professional, internship, or personal projects).
• Experience in Windows OS.
• If no professional experience, must have IT degree, certification, or personal IT support experience.
• High School Diploma required; Bachelor's degree and CompTIA A+ preferred.

Shifts and Travel

Shifts: 1st and 3rd shifts needed. May require driving a personal vehicle to surrounding clinics with mileage reimbursement. Must be flexible to work weekends and willing to complete medical compliance.

Pay and Benefits

• Pay range: $22.00 - $23.00/hr.
• Benefits (eligibility requirements apply): Medical, dental & vision; 401(k); life insurance; disability; HSA; transportation benefits; EAP; PTO/vacation/sick leave.

Workplace

Fully onsite position in Hilton Head Island, SC.

Application Deadline

This position is anticipated to close on Oct 22, 2025.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.