InDev
Position Title:
Senior ServiceNow Architect Location:
Ashburn, VA (Hybrid – Onsite in Ashburn, VA 2 days per week) Clearance:
Must be a U.S. Citizen and hold an active DoD Top Secret Clearance Employment Type:
Full-Time Overview
InDev is seeking a Senior ServiceNow Architect who will serve as a team lead and architect to design, build, and optimize ServiceNow workflows, integrations, and modules while guiding stakeholders on best practices, platform enhancements, and secure scaling of ServiceNow across the enterprise. This role will provide both hands-on development and enterprise-level architectural guidance for the government ServiceNow platform, ensuring support for enterprise service delivery, governance, and modernization objectives, while aligning with the Technology Reference Model (TRM) and DHS enterprise IT standards. Key Responsibilities
Architecture & Design Lead design and architecture of ServiceNow solutions to support multiple task areas. Define and enforce ServiceNow development standards, platform governance, and security controls. Ensure ServiceNow aligns with government TRM, interoperability standards, and FedRAMP requirements. Lead cross-functional Agile team in a Scrum Master-like role, including daily stand-ups, release reviews, retrospectives, and similar activities in a Scrum environment. Develop and configure ServiceNow modules (ITSM, ITOM, HR, GRC, etc.) to meet mission requirements. Build workflows, dashboards, catalog items, and integrations with enterprise systems. Implement automation and performance improvements across ServiceNow capabilities. Governance & Compliance Support governance workflows for ServiceNow requests, approvals, and enterprise change control. Ensure compliance with Section 508, FedRAMP, and DHS IT security policies. Contribute to ServiceNow-related SOPs, Centers of Excellence guidance, and architecture documentation. Collaborate with stakeholders, business analysts, and developers to translate requirements into ServiceNow solutions, including feature definition and the creation and management of Jira epics and user stories. Present ServiceNow roadmaps, architecture decisions, and enhancement strategies in PMRs and stakeholder meetings. Serve as the ServiceNow Subject Matter Expert for government leadership and OIT governance bodies. Required Qualifications
7+ years of development/architecture experience, with at least 3 years in a senior architect role supporting ServiceNow development work. Proficient in cloud-based enterprise application platforms for IT services, operations, and business management. Proficient in Scrum Master and IT service delivery solutions. Proven ability to design, configure, and implement complex ServiceNow modules and workflows. Deep understanding of ServiceNow platform architecture, scripting, and integration methods (APIs, web services, MID servers). Experience supporting federal enterprise programs, with emphasis on governance and compliance. Strong communication skills to interact with technical teams and government stakeholders. Preferred Qualifications
ServiceNow Certified System Administrator and Certified Application Developer; Architect certifications highly desirable. Experience with DHS or CBP programs. Knowledge of enterprise governance, TRM processes, and AI/automation initiatives. Familiarity with Section 508, FISMA, and FedRAMP requirements. About Us
At InDev, we are a dynamic federal government-focused company transforming how IT applications shape the future. We empower agencies with cutting-edge IT solutions that drive innovation, efficiency, and progress. Our team thrives on collaboration, innovation, and tackling challenges to create meaningful impact. Learn more at www.InDev.com Why InDev
Innovative Environment: A team that embraces creativity and values your ideas. Meaningful Impact: Contribute to projects that affect federal agencies at a national scale. Dynamic Collaboration: Work with diverse experts pushing boundaries. Agile Mindset: Flexibility, adaptability, and rapid growth. Learning Culture: Ongoing learning opportunities and professional development. Cutting-edge Tech: Access to the latest data integration technologies.
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Senior ServiceNow Architect Location:
Ashburn, VA (Hybrid – Onsite in Ashburn, VA 2 days per week) Clearance:
Must be a U.S. Citizen and hold an active DoD Top Secret Clearance Employment Type:
Full-Time Overview
InDev is seeking a Senior ServiceNow Architect who will serve as a team lead and architect to design, build, and optimize ServiceNow workflows, integrations, and modules while guiding stakeholders on best practices, platform enhancements, and secure scaling of ServiceNow across the enterprise. This role will provide both hands-on development and enterprise-level architectural guidance for the government ServiceNow platform, ensuring support for enterprise service delivery, governance, and modernization objectives, while aligning with the Technology Reference Model (TRM) and DHS enterprise IT standards. Key Responsibilities
Architecture & Design Lead design and architecture of ServiceNow solutions to support multiple task areas. Define and enforce ServiceNow development standards, platform governance, and security controls. Ensure ServiceNow aligns with government TRM, interoperability standards, and FedRAMP requirements. Lead cross-functional Agile team in a Scrum Master-like role, including daily stand-ups, release reviews, retrospectives, and similar activities in a Scrum environment. Develop and configure ServiceNow modules (ITSM, ITOM, HR, GRC, etc.) to meet mission requirements. Build workflows, dashboards, catalog items, and integrations with enterprise systems. Implement automation and performance improvements across ServiceNow capabilities. Governance & Compliance Support governance workflows for ServiceNow requests, approvals, and enterprise change control. Ensure compliance with Section 508, FedRAMP, and DHS IT security policies. Contribute to ServiceNow-related SOPs, Centers of Excellence guidance, and architecture documentation. Collaborate with stakeholders, business analysts, and developers to translate requirements into ServiceNow solutions, including feature definition and the creation and management of Jira epics and user stories. Present ServiceNow roadmaps, architecture decisions, and enhancement strategies in PMRs and stakeholder meetings. Serve as the ServiceNow Subject Matter Expert for government leadership and OIT governance bodies. Required Qualifications
7+ years of development/architecture experience, with at least 3 years in a senior architect role supporting ServiceNow development work. Proficient in cloud-based enterprise application platforms for IT services, operations, and business management. Proficient in Scrum Master and IT service delivery solutions. Proven ability to design, configure, and implement complex ServiceNow modules and workflows. Deep understanding of ServiceNow platform architecture, scripting, and integration methods (APIs, web services, MID servers). Experience supporting federal enterprise programs, with emphasis on governance and compliance. Strong communication skills to interact with technical teams and government stakeholders. Preferred Qualifications
ServiceNow Certified System Administrator and Certified Application Developer; Architect certifications highly desirable. Experience with DHS or CBP programs. Knowledge of enterprise governance, TRM processes, and AI/automation initiatives. Familiarity with Section 508, FISMA, and FedRAMP requirements. About Us
At InDev, we are a dynamic federal government-focused company transforming how IT applications shape the future. We empower agencies with cutting-edge IT solutions that drive innovation, efficiency, and progress. Our team thrives on collaboration, innovation, and tackling challenges to create meaningful impact. Learn more at www.InDev.com Why InDev
Innovative Environment: A team that embraces creativity and values your ideas. Meaningful Impact: Contribute to projects that affect federal agencies at a national scale. Dynamic Collaboration: Work with diverse experts pushing boundaries. Agile Mindset: Flexibility, adaptability, and rapid growth. Learning Culture: Ongoing learning opportunities and professional development. Cutting-edge Tech: Access to the latest data integration technologies.
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