Scribd, Inc.
Overview
Staff Infrastructure Engineer at Scribd, Inc. Join Scribd to help build and operate a modern, service-oriented AWS environment that supports products used by 250+ million people each month. About The Company
At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. We democratize the exchange of ideas and information and empower collective expertise through our products: Everand, Scribd, and Slideshare. Scribd emphasizes GRIT: Goals, Results, Innovation, and Team through collaboration and attitude. We support a culture of boldness, customer focus, and flexible yet collaborative work arrangements. Scribd Flex allows employees to choose daily work styles in partnership with their manager, with occasional in-person attendance required. We value inclusion and diverse perspectives. We review infrastructure changes in code, define SLOs, run blameless postmortems, and build paved roads with guardrails for speed and reliability. If you don’t meet every requirement, we encourage you to apply. The Role
You will architect and operate a modern AWS environment and partner with service owners to deepen our AWS-centric model. Your work will improve reliability, performance, and observability for a suite of products used by 250+ million people each month. Responsibilities
Design, build, and operate core platform components (ECS/EKS, networking, load balancing, logging, metrics, tracing, caching, and storage) Provide architectural guidance, operational support, and capacity planning for Amazon Aurora (MySQL- and PostgreSQL-compatible) clusters Define SLOs and actionable alerting; reduce MTTR and alert noise through automation and better signals Ship infrastructure as code (Terraform) with reviewed modules, tests, and CI/CD Run migrations and modernizations with clear runbooks and rollout plans Partner with product teams to shift operational ownership; coach teams on runbooks, dashboards, and reliability best practices Improve cost efficiency, performance, and security by design (least-privilege IAM, secret management, and network boundaries) Participate in on-call rotation and lead blameless postmortems Contribute to a paved-road developer experience: documentation, templates, and office hours Required Skills
7+ years operating production infrastructure on AWS, with strong knowledge of distributed systems, multi-tier architectures, and application security Data platforms: SQL databases (Amazon Aurora), NoSQL/search (Elasticsearch/OpenSearch), and caches (Redis/ElastiCache); include schema design and performance tuning Proficiency with containers and schedulers (Docker with ECS and/or Kubernetes) Hands-on Terraform and Git-based workflows, including tests for infrastructure changes Observability: metrics/logs/traces, SLO-based alerting, and incident response fundamentals Networking fundamentals: TCP/IP, routing, load balancing (L4/L7) Ability to write clean automation and tooling code in Python, Ruby, Rust, or Go Clear communicator and mentor; comfortable leading deep technical design discussions Desired Skills
Working knowledge of ProxySQL, query processing, and routing Experience with Delta Lake and S3 data lake patterns Experience improving 24/7 on-call health: reducing pages and building automation Pragmatic knowledge of AWS services and their trade-offs Interest in service-oriented architectures: availability, eventual consistency, and fault tolerance Compensation, Benefits & Location
Base pay ranges are determined by role, level, and location. California: 167,000 USD – 260,500 USD; US (outside California): 137,500 USD – 247,500 USD; Canada: 175,000 CAD – 231,500 CAD. Equity and a comprehensive benefits package are also available. Scribd offers healthcare, parental leave, disability plans, 401k/RSP matching, onboarding stipends, L&D allowances, wellness stipends, mental health resources, and more. Working at Scribd: employees must have primary residence in or near selected U.S. or international locations listed (e.g., United States locations including Austin, Boston, New York, San Francisco, etc.; Canada: Ottawa, Toronto, Vancouver; Mexico City). EEO Statement
Scribd is an equal employment opportunity employer. We value diversity and encourage applicants from all backgrounds. Reasonable adjustments for the interview process can be requested at accommodations@scribd.com. Seniority level: Mid-Senior level Employment type: Full-time
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Staff Infrastructure Engineer at Scribd, Inc. Join Scribd to help build and operate a modern, service-oriented AWS environment that supports products used by 250+ million people each month. About The Company
At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. We democratize the exchange of ideas and information and empower collective expertise through our products: Everand, Scribd, and Slideshare. Scribd emphasizes GRIT: Goals, Results, Innovation, and Team through collaboration and attitude. We support a culture of boldness, customer focus, and flexible yet collaborative work arrangements. Scribd Flex allows employees to choose daily work styles in partnership with their manager, with occasional in-person attendance required. We value inclusion and diverse perspectives. We review infrastructure changes in code, define SLOs, run blameless postmortems, and build paved roads with guardrails for speed and reliability. If you don’t meet every requirement, we encourage you to apply. The Role
You will architect and operate a modern AWS environment and partner with service owners to deepen our AWS-centric model. Your work will improve reliability, performance, and observability for a suite of products used by 250+ million people each month. Responsibilities
Design, build, and operate core platform components (ECS/EKS, networking, load balancing, logging, metrics, tracing, caching, and storage) Provide architectural guidance, operational support, and capacity planning for Amazon Aurora (MySQL- and PostgreSQL-compatible) clusters Define SLOs and actionable alerting; reduce MTTR and alert noise through automation and better signals Ship infrastructure as code (Terraform) with reviewed modules, tests, and CI/CD Run migrations and modernizations with clear runbooks and rollout plans Partner with product teams to shift operational ownership; coach teams on runbooks, dashboards, and reliability best practices Improve cost efficiency, performance, and security by design (least-privilege IAM, secret management, and network boundaries) Participate in on-call rotation and lead blameless postmortems Contribute to a paved-road developer experience: documentation, templates, and office hours Required Skills
7+ years operating production infrastructure on AWS, with strong knowledge of distributed systems, multi-tier architectures, and application security Data platforms: SQL databases (Amazon Aurora), NoSQL/search (Elasticsearch/OpenSearch), and caches (Redis/ElastiCache); include schema design and performance tuning Proficiency with containers and schedulers (Docker with ECS and/or Kubernetes) Hands-on Terraform and Git-based workflows, including tests for infrastructure changes Observability: metrics/logs/traces, SLO-based alerting, and incident response fundamentals Networking fundamentals: TCP/IP, routing, load balancing (L4/L7) Ability to write clean automation and tooling code in Python, Ruby, Rust, or Go Clear communicator and mentor; comfortable leading deep technical design discussions Desired Skills
Working knowledge of ProxySQL, query processing, and routing Experience with Delta Lake and S3 data lake patterns Experience improving 24/7 on-call health: reducing pages and building automation Pragmatic knowledge of AWS services and their trade-offs Interest in service-oriented architectures: availability, eventual consistency, and fault tolerance Compensation, Benefits & Location
Base pay ranges are determined by role, level, and location. California: 167,000 USD – 260,500 USD; US (outside California): 137,500 USD – 247,500 USD; Canada: 175,000 CAD – 231,500 CAD. Equity and a comprehensive benefits package are also available. Scribd offers healthcare, parental leave, disability plans, 401k/RSP matching, onboarding stipends, L&D allowances, wellness stipends, mental health resources, and more. Working at Scribd: employees must have primary residence in or near selected U.S. or international locations listed (e.g., United States locations including Austin, Boston, New York, San Francisco, etc.; Canada: Ottawa, Toronto, Vancouver; Mexico City). EEO Statement
Scribd is an equal employment opportunity employer. We value diversity and encourage applicants from all backgrounds. Reasonable adjustments for the interview process can be requested at accommodations@scribd.com. Seniority level: Mid-Senior level Employment type: Full-time
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