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Scribd, Inc.

Staff Infrastructure Engineer

Scribd, Inc., Jacksonville, Florida, United States, 32290

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Overview

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Staff Infrastructure Engineer

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Scribd, Inc.

About Scribd and the role details are described in the sections below.

About The Company

At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. We empower collective expertise through our products: Everand, Scribd, and Slideshare. We support a culture that balances flexibility with collaboration and prioritizes the customer.

About The Role

You will architect and operate a modern, service-oriented AWS environment and partner with service owners as we deepen our AWS-centric model. You will work to improve reliability, performance, and observability for a suite used by 250+ million people each month.

Design, build, and operate core platform components (ECS/EKS, networking, load balancing, logging, metrics, tracing, caching, and storage)

Provide architectural guidance, operational support, and capacity planning for Amazon Aurora (MySQL- and PostgreSQL-compatible) clusters

Define SLOs and actionable alerting; reduce MTTR and alert noise through automation and better signals

Ship infrastructure as code (Terraform) with reviewed modules, tests, and CI/CD

Run migrations and modernizations (e.g., containerization, service patterns, data platform upgrades) with clear runbooks and rollout plans

Partner with product teams to shift operational ownership; coach teams on runbooks, dashboards, and reliability best practices

Improve cost efficiency, performance, and security by design (least-privilege IAM, secret management, and network boundaries)

Participate in an on-call rotation and lead blameless postmortems that drive lasting fixes

Contribute to a paved-road developer experience: documentation, templates, and office hours

Required Skills

7+ years operating production infrastructure on AWS, with strong knowledge of distributed systems, multi-tier architectures, and application security

Data platforms: designing and operating SQL databases (e.g., Amazon Aurora), NoSQL/search (e.g., Elasticsearch/OpenSearch), and key-value caches (e.g., Redis/ElastiCache)

Schema design for high-throughput applications

Database performance tuning and cluster scaling experience

Proficiency with containers and schedulers (Docker with ECS and/or Kubernetes)

Hands-on Terraform and Git-based workflows, including tests for infrastructure changes

Observability: metrics/logs/traces, SLO-based alerting, and incident response fundamentals

Networking fundamentals: TCP/IP, routing, load balancing (L4/L7)

Ability to write clean, maintainable code for automation, monitoring, and tooling in at least one language such as Python, Ruby, Rust, or Go

Clear communicator and mentor; comfortable leading deep technical design discussions across teams and mentoring junior engineers

Desired Skills

Working knowledge of ProxySQL, query processing, and routing

Experience with Delta Lake and S3 (data lake patterns, partitioning, lifecycle policies)

Experience improving 24/7 on-call health: reducing pages, building automation, tightening feedback loops

Pragmatic knowledge of AWS platform services and their trade-offs

Interest in service-oriented architectures: availability, eventual consistency, and fault tolerance

Compensation and Benefits

At Scribd, your base pay is one part of your total compensation package and is determined within a range. The salary ranges vary by location. Details include:

- United States (California): $167,000 to $260,500

- United States (outside California): $137,500 to $247,500

- Canada: CAD 175,000 to CAD 231,500

We consider a wide range of factors when determining compensation, including experience, skills, education, and other business needs. This position is eligible for equity and a comprehensive benefits package.

Working at Scribd

Are you based where Scribd can employ you? Primary residence should be in or near listed cities in the United States, Canada, or Mexico to align with our in-person collaboration expectations.

Benefits, Perks, And Wellbeing Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees

12 weeks paid parental leave

Short-term/long-term disability plans

401k/RSP matching

Onboarding stipend for home office peripherals

Learning & Development allowance

Quarterly wellness and productivity stipends

Mental health resources

Free Scribd product subscriptions

Volunteer days and employee resource groups

Access to AI tools to boost productivity

Equal Employment Opportunity

Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply and believe that diversity leads to better ideas.

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