Corebridge Financial
Transaction Processor, Institutional Markets
Corebridge Financial, New York, New York, us, 10261
Overview
Transaction Processor, Institutional Markets at Corebridge Financial. As part of the pensions service department, you will provide personalized and professional service to participants of over 700 pension plans, including responding to participant questions, updating data, and processing requested transactions, while applying pension administration rules and procedures. Responsibilities
Process participant transaction requests Research and respond to customer inquiries Provide annuity benefit quotes Process new retirement elections Research the accounts of deceased participants, recoup overpayments (if necessary), locate beneficiaries and help them complete claim paperwork, and process death claims Support the customer service team by answering incoming calls during periods of unusually high activity Help drive continuous improvement by making enhancement recommendations for existing workflows and procedures Other duties and responsibilities, as assigned Skills and Qualifications
College degree preferred 2+ years’ experience in insurance or financial customer service, preferably with experience in deferred and/or immediate annuity products Strong customer orientation Attention to detail and accuracy Excellent oral and written communications skills Good problem solving and analytical skills Time management skills Conflict resolution skills Proficient in Microsoft Office products Ability to multitask Compensation
The anticipated salary range for this position is $49,000 - $54,000 at the commencement of employment. Not all candidates will be eligible for the upper end of the range. Actual compensation offered will depend on factors including geographic location, skills, experience, and other qualifications. In addition, the position is eligible for a discretionary bonus under the applicable incentive plan. Work Location
This position is currently designated as remote. Benefits
Health and Wellness: medical, dental, and vision insurance; mental health support and wellness initiatives Retirement Savings: 401(k) plan with company matching contribution up to 6% and a company contribution of 3% (immediate vesting) Employee Assistance Program: confidential counseling services and resources Matching charitable donations: Corebridge matches donations 1:1 up to $5,000 Volunteer Time Off: up to 16 hours annually Paid Time Off: at least 24 PTO days to start EEO / Compliance
Corebridge Financial is an equal opportunity employer. All applicants will be considered based on job-related qualifications without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic. Reasonable accommodations may be provided for applicants with disabilities or sincerely held religious beliefs. If you need an accommodation to search for a job opening or complete any part of the application, email TalentandInclusion@corebridgefinancial.com. We will consider qualified applicants with criminal histories in accordance with applicable laws.
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Transaction Processor, Institutional Markets at Corebridge Financial. As part of the pensions service department, you will provide personalized and professional service to participants of over 700 pension plans, including responding to participant questions, updating data, and processing requested transactions, while applying pension administration rules and procedures. Responsibilities
Process participant transaction requests Research and respond to customer inquiries Provide annuity benefit quotes Process new retirement elections Research the accounts of deceased participants, recoup overpayments (if necessary), locate beneficiaries and help them complete claim paperwork, and process death claims Support the customer service team by answering incoming calls during periods of unusually high activity Help drive continuous improvement by making enhancement recommendations for existing workflows and procedures Other duties and responsibilities, as assigned Skills and Qualifications
College degree preferred 2+ years’ experience in insurance or financial customer service, preferably with experience in deferred and/or immediate annuity products Strong customer orientation Attention to detail and accuracy Excellent oral and written communications skills Good problem solving and analytical skills Time management skills Conflict resolution skills Proficient in Microsoft Office products Ability to multitask Compensation
The anticipated salary range for this position is $49,000 - $54,000 at the commencement of employment. Not all candidates will be eligible for the upper end of the range. Actual compensation offered will depend on factors including geographic location, skills, experience, and other qualifications. In addition, the position is eligible for a discretionary bonus under the applicable incentive plan. Work Location
This position is currently designated as remote. Benefits
Health and Wellness: medical, dental, and vision insurance; mental health support and wellness initiatives Retirement Savings: 401(k) plan with company matching contribution up to 6% and a company contribution of 3% (immediate vesting) Employee Assistance Program: confidential counseling services and resources Matching charitable donations: Corebridge matches donations 1:1 up to $5,000 Volunteer Time Off: up to 16 hours annually Paid Time Off: at least 24 PTO days to start EEO / Compliance
Corebridge Financial is an equal opportunity employer. All applicants will be considered based on job-related qualifications without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic. Reasonable accommodations may be provided for applicants with disabilities or sincerely held religious beliefs. If you need an accommodation to search for a job opening or complete any part of the application, email TalentandInclusion@corebridgefinancial.com. We will consider qualified applicants with criminal histories in accordance with applicable laws.
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