Corebridge Financial
Transaction Processor, Institutional Markets
Corebridge Financial, Jersey City, New Jersey, United States, 07390
Overview
Transaction Processor, Institutional Markets role at Corebridge Financial. This position is in the pensions service department and focuses on providing personalized and professional service to participants of over 700 pension plans, including responding to participant questions, updating data, and processing requested transactions.
About Corebridge At Corebridge Financial, we partner with financial professionals and institutions to help people take action in their financial lives, today and tomorrow. We are guided by our core values: we are stronger as one, we deliver on commitments, we learn, improve and innovate, and we are inclusive.
We are stronger as one: We collaborate across the enterprise, scale what works and act decisively for our customers and partners.
We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders.
We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future.
We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work.
Responsibilities
Process participant transaction requests
Research and respond to customer inquiries
Provide annuity benefit quotes
Process new retirement elections
Research the accounts of deceased participants, recoup overpayments (if necessary), locate beneficiaries and help them complete claim paperwork, process death claims
Support the customer service team by helping to answer incoming calls during periods of unusually high activity
Help drive continuous improvement by making enhancement recommendations for existing workflows and procedures
Other duties and responsibilities, as assigned
Qualifications
College degree preferred
2+ years’ experience in insurance or financial customer service, preferably with experience in deferred and/or immediate annuity products
Strong customer orientation
Attention to detail and accuracy
Excellent oral and written communications skills
Good problem solving and analytical skills
Time management skills
Conflict resolution skills
Proficient in Microsoft Office products
Ability to multitask
Compensation The anticipated salary range for this position is $49,000 - $54,000 at the commencement of employment. Not all candidates will be eligible for the upper end of the salary range. The actual compensation offered will depend on multiple factors, including geographic location, skills, experience and other qualifications.
The position is eligible for a discretionary bonus in accordance with the terms of the applicable incentive plan. Corebridge also offers a range of competitive benefits as part of the total compensation package.
Work Location This position is currently designated as remote.
Benefits
Health and Wellness: Medical, dental and vision insurance plans, mental health support and wellness initiatives.
Retirement Savings: 401(k) plan with company matching up to 6% and a company contribution equal to 3% (subject to plan terms); contributions vest immediately.
Employee Assistance Program: Confidential counseling services and resources.
Matching charitable donations: Company matches donations to tax-exempt organizations 1:1, up to $5,000.
Volunteer Time Off: Up to 16 volunteer hours annually.
PTO: Eligible employees start with at least 24 PTO days.
Equal Opportunity Employer Corebridge Financial is committed to being an equal opportunity employer and complies with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Diversity and inclusion are critical to building a creative workplace that leads to innovation, growth, and profitability. Through programs and initiatives, Corebridge invests in its employees to ensure they are respected as individuals and valued for their unique perspectives.
Accommodations Corebridge Financial is committed to providing reasonable accommodations to job applicants and employees, including accommodations for disabilities or sincerely held religious beliefs. If you need a reasonable accommodation to search for a job opening or to complete any part of the application or hiring process, please email TalentandInclusion@corebridgefinancial.com. Accommodations will be determined on a case-by-case basis in accordance with applicable laws.
We will consider for employment qualified applicants with criminal histories, consistent with applicable law.
To learn more, please visit: www.corebridgefinancial.com
#J-18808-Ljbffr
About Corebridge At Corebridge Financial, we partner with financial professionals and institutions to help people take action in their financial lives, today and tomorrow. We are guided by our core values: we are stronger as one, we deliver on commitments, we learn, improve and innovate, and we are inclusive.
We are stronger as one: We collaborate across the enterprise, scale what works and act decisively for our customers and partners.
We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders.
We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future.
We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work.
Responsibilities
Process participant transaction requests
Research and respond to customer inquiries
Provide annuity benefit quotes
Process new retirement elections
Research the accounts of deceased participants, recoup overpayments (if necessary), locate beneficiaries and help them complete claim paperwork, process death claims
Support the customer service team by helping to answer incoming calls during periods of unusually high activity
Help drive continuous improvement by making enhancement recommendations for existing workflows and procedures
Other duties and responsibilities, as assigned
Qualifications
College degree preferred
2+ years’ experience in insurance or financial customer service, preferably with experience in deferred and/or immediate annuity products
Strong customer orientation
Attention to detail and accuracy
Excellent oral and written communications skills
Good problem solving and analytical skills
Time management skills
Conflict resolution skills
Proficient in Microsoft Office products
Ability to multitask
Compensation The anticipated salary range for this position is $49,000 - $54,000 at the commencement of employment. Not all candidates will be eligible for the upper end of the salary range. The actual compensation offered will depend on multiple factors, including geographic location, skills, experience and other qualifications.
The position is eligible for a discretionary bonus in accordance with the terms of the applicable incentive plan. Corebridge also offers a range of competitive benefits as part of the total compensation package.
Work Location This position is currently designated as remote.
Benefits
Health and Wellness: Medical, dental and vision insurance plans, mental health support and wellness initiatives.
Retirement Savings: 401(k) plan with company matching up to 6% and a company contribution equal to 3% (subject to plan terms); contributions vest immediately.
Employee Assistance Program: Confidential counseling services and resources.
Matching charitable donations: Company matches donations to tax-exempt organizations 1:1, up to $5,000.
Volunteer Time Off: Up to 16 volunteer hours annually.
PTO: Eligible employees start with at least 24 PTO days.
Equal Opportunity Employer Corebridge Financial is committed to being an equal opportunity employer and complies with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Diversity and inclusion are critical to building a creative workplace that leads to innovation, growth, and profitability. Through programs and initiatives, Corebridge invests in its employees to ensure they are respected as individuals and valued for their unique perspectives.
Accommodations Corebridge Financial is committed to providing reasonable accommodations to job applicants and employees, including accommodations for disabilities or sincerely held religious beliefs. If you need a reasonable accommodation to search for a job opening or to complete any part of the application or hiring process, please email TalentandInclusion@corebridgefinancial.com. Accommodations will be determined on a case-by-case basis in accordance with applicable laws.
We will consider for employment qualified applicants with criminal histories, consistent with applicable law.
To learn more, please visit: www.corebridgefinancial.com
#J-18808-Ljbffr