Audax Group
IT Operations Co-Op - New York
Audax Group is a leading alternative investment manager with offices in Boston, New York, San Francisco, and London. Since its founding in 1999, the firm has raised over $40 billion in capital across its Private Equity and Private Debt businesses. With more than 400 employees and approximately 180 investment professionals, the firm is a leading capital partner for North American middle market companies. For more information, visit the Audax Group website www.audaxgroup.com. Position Summary The primary role of the IT Operations Intern is to act as the first point of contact in IT for daily operational tasks. The IT Operations Intern may be asked to assist with identifying root causes, resolve, and monitor all technology support requests in a timely, effective, and personable manner. Key Responsibilities Answer all service requests in a timely manner, set customer expectations around resolution times, and follow-up to ensure overall customer satisfaction. Provide a consistently high-quality customer service experience by upholding established service standards. Assist in the deployment, maintenance, support, upgrade, and tracking of new and existing client technology assets, including desktops, laptops, phones, mobile devices, printers, and other peripherals. Perform tasks associated with adds/moves/changes and the relocation of all IT related assets during office/workspace moves. Provide first point of contact for customer-facing support on desktops, laptops, mobile devices, operating systems, applications, printers, networking, remote access, and telephony. Requirements & Qualifications Currently enrolled in a BS/BA program. Ability to deliver business-quality written and verbal communications and interact professionally with people at all levels of the organization. Self-motivated, able to multi-task, prioritize and perform a variety of concurrent tasks with limited direction. Technology Qualifications Basic to intermediate Windows OS, macOS and Apple iOS knowledge. Basic to intermediate MS Outlook and MS Office 365 knowledge. Basic to intermediate hardware and software installation/deployment. Location
New York, NY. This position is in the office 5 days/week with flexibility. In-office requirements may be adjusted based on business needs. Date
January 2026 - June 2026. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Duties, responsibilities and activities may change or be assigned at any time with or without notice. Audax Group
is an equal opportunity employer. Please note that Audax Group and its affiliated entities do not accept unsolicited resumes from third-party recruiting agencies not under contract. Any unsolicited resume sent directly to Audax Group or its affiliates will be considered the property of Audax Group. Seniority level
Internship Employment type
Full-time Job function
Information Technology Industries Investment Management
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Audax Group is a leading alternative investment manager with offices in Boston, New York, San Francisco, and London. Since its founding in 1999, the firm has raised over $40 billion in capital across its Private Equity and Private Debt businesses. With more than 400 employees and approximately 180 investment professionals, the firm is a leading capital partner for North American middle market companies. For more information, visit the Audax Group website www.audaxgroup.com. Position Summary The primary role of the IT Operations Intern is to act as the first point of contact in IT for daily operational tasks. The IT Operations Intern may be asked to assist with identifying root causes, resolve, and monitor all technology support requests in a timely, effective, and personable manner. Key Responsibilities Answer all service requests in a timely manner, set customer expectations around resolution times, and follow-up to ensure overall customer satisfaction. Provide a consistently high-quality customer service experience by upholding established service standards. Assist in the deployment, maintenance, support, upgrade, and tracking of new and existing client technology assets, including desktops, laptops, phones, mobile devices, printers, and other peripherals. Perform tasks associated with adds/moves/changes and the relocation of all IT related assets during office/workspace moves. Provide first point of contact for customer-facing support on desktops, laptops, mobile devices, operating systems, applications, printers, networking, remote access, and telephony. Requirements & Qualifications Currently enrolled in a BS/BA program. Ability to deliver business-quality written and verbal communications and interact professionally with people at all levels of the organization. Self-motivated, able to multi-task, prioritize and perform a variety of concurrent tasks with limited direction. Technology Qualifications Basic to intermediate Windows OS, macOS and Apple iOS knowledge. Basic to intermediate MS Outlook and MS Office 365 knowledge. Basic to intermediate hardware and software installation/deployment. Location
New York, NY. This position is in the office 5 days/week with flexibility. In-office requirements may be adjusted based on business needs. Date
January 2026 - June 2026. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Duties, responsibilities and activities may change or be assigned at any time with or without notice. Audax Group
is an equal opportunity employer. Please note that Audax Group and its affiliated entities do not accept unsolicited resumes from third-party recruiting agencies not under contract. Any unsolicited resume sent directly to Audax Group or its affiliates will be considered the property of Audax Group. Seniority level
Internship Employment type
Full-time Job function
Information Technology Industries Investment Management
#J-18808-Ljbffr