County of Los Angeles
Administrative Services Manager II (Policy and Strategy)
County of Los Angeles, California, Missouri, United States, 65018
Administrative Services Manager II (Policy and Strategy)
EXAM TITLE:
Administrative Services Manager II (Policy and Strategy)
JOB TYPE:
PERMANENT
TYPE OF RECRUITMENT:
OPEN COMPETITIVE - EMERGENCY APPOINTMENT
Filing Dates:
This is a reposting to fill an Administrative Services Manager II vacancy. Applications will be accepted starting today September 22, 2025, until the needs of the service are met. The application filing period is subject to closure without notice.
About This Emergency Appointment:
The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.
Department:
Department of Economic Opportunity (DEO) is seeking qualified candidates to fill an Administrative Services Manager II vacancy in the Policy and Strategy Division. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. The assessment will be weighted 100% for initial hires; those who pass may be considered for permanent appointment.
Work Location:
Economic Opportunity Headquarters
510 S Vermont Ave, 11th Floor
Los Angeles, CA 90020
Economic Opportunity offers a hybrid telework schedule subject to the needs of the department.
About The Department:
The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access opportunities. DEO focuses on equity, inclusive growth, and prioritizes vulnerable communities, small businesses, and residents in LA County.
Essential Job Functions
Manages departmental responses to Board of Supervisors motions impacting the department, including leading Board motion responses related to economic development and supporting cross-cutting policy initiatives.
Leads and guides departmental teams in developing economic and workforce development programs, strategies, and recommendations to provide employment and affordable housing opportunities for people experiencing homelessness and other disadvantaged populations.
Collaborates with departmental managers to craft strategy, project plans, and messaging for Board reports; guides teams in implementing the Board motions policy; ensures timely completion and quality review of Board reports prior to executive management review.
Manages development and implementation of high-priority departmental special projects and policy initiatives, including industry cluster strategies, ARPA-funded programs, economic studies, and strategic planning.
Collaborates to develop, implement, and monitor work plans to achieve objectives; provides input and monitors performance; participates in developing, implementing, and evaluating plans and procedures to meet department standards.
Plans and conducts highly complex research assignments, develops data collection methods, interprets conflicting data, and devises analytical methods to inform policy recommendations.
Compiles information in meaningful formats (tables, spreadsheets, data files) to facilitate analytical requirements.
Uses qualitative and quantitative methods to evaluate complex issues, summarize findings, and draw evidence-based conclusions from large datasets.
Analyzes operational, financial, program, and other issues; develops options and positions that balance stakeholder interests and supports program/policy development to improve operations.
Prepares documents (reports, memoranda, business correspondence) requiring discretion and effective communication to audiences including staff and boards; uses appropriate software to convey information clearly.
Interacts with commissioners, Board Deputies, vendors, managers, and external agencies; participates in meetings to provide advice, resolve conflicts, negotiate agreements, and coordinate program implementation.
Monitors processes and programs, gathers information, and identifies emerging issues to provide timely proactive responses.
Evaluates program effectiveness by comparing outcomes to goals and determining continuation, modification, or discontinuation of programs.
Knowledge
General Competencies: Customer and Personal Service; Administration and Management; Clerical; English Language.
Skills
Critical Thinking; Judgment and Decision Making; Mathematical Reasoning; Active Listening; Coordination; Time Management; Instructing; Monitoring; Quality Control Analysis; Reading Comprehension.
Abilities
Oral Comprehension; Oral Expression; Written Expression; Reasoning; Information Ordering.
Work Styles
Dependability; Adaptability/Flexibility; Cooperation; Stress Tolerance; Integrity; Concern for Others; Assertiveness; Persistence; Initiative; Attention to Detail.
Requirements
Option 1:
A Bachelor's degree from an accredited college or university, and three years of experience performing analytical assignments and developing policy recommendations, two years of which must have been at the level of a journey-level analyst or higher, within economic development or workforce development.
Option 2:
Five years of experience performing analytical assignments and developing policy recommendations, two years of which must have been at the level of a journey-level analyst or higher, within economic development or workforce development.
Journey-level analyst work involves independent performance of work requiring sound judgment and initiative to develop research methods and policy recommendations.
Note: For a complete description of journey-level analytical work, refer to Los Angeles County's Administrative Services Manager I classification (Item #1002).
Desirable Qualifications
Journey-level analyst experience performing analytical assignments and developing policy recommendations for economic development or workforce development in a large metropolitan area.
Experience coordinating and guiding teams across large local government organizations to develop programs and strategies.
Experience in local policy development, workforce programs, administrative processes.
Ability to integrate complex information from multiple sources to develop recommendations; knowledge of economic development studies and research methods.
Strong written and oral communication skills.
Special Requirement Information
To receive credit for the required education, provide a legible copy of the diploma or official transcript showing degree awarded and date conferred. Transcripts can be attached or emailed to DEORecruitment@opportunity.lacounty.gov. International degrees must be translated and evaluated for equivalency.
License : A valid California Class C Driver License or ability to use an alternative transportation method when needed.
Physical Class : 2 – Light physical effort; occasional lifting to 10 pounds; some bending and ambulation may be required.
Examination Content : Performance evaluation weighted at 100% during initial period; passing candidates considered for permanent appointment.
Application and Filing Information
Applications must be filed online only. Provide complete training and experience details, including employer name and address, titles, dates, hours per week, and descriptions of work. Attach diplomas or transcripts as required. If you cannot submit documents with your application, email to DEORecruitment@opportunity.lacounty.gov with the exam number EW1003A-EA.
Equal Employment Opportunity / Non-Discrimination Statement
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce. For more information see the EEO program page linked in the posting.
Miscellaneous
Final appointment is contingent upon verification of eligibility to work in the United States. Veteran’s credit and other program details may apply as described by LA County policies.
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Administrative Services Manager II (Policy and Strategy)
JOB TYPE:
PERMANENT
TYPE OF RECRUITMENT:
OPEN COMPETITIVE - EMERGENCY APPOINTMENT
Filing Dates:
This is a reposting to fill an Administrative Services Manager II vacancy. Applications will be accepted starting today September 22, 2025, until the needs of the service are met. The application filing period is subject to closure without notice.
About This Emergency Appointment:
The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.
Department:
Department of Economic Opportunity (DEO) is seeking qualified candidates to fill an Administrative Services Manager II vacancy in the Policy and Strategy Division. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. The assessment will be weighted 100% for initial hires; those who pass may be considered for permanent appointment.
Work Location:
Economic Opportunity Headquarters
510 S Vermont Ave, 11th Floor
Los Angeles, CA 90020
Economic Opportunity offers a hybrid telework schedule subject to the needs of the department.
About The Department:
The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access opportunities. DEO focuses on equity, inclusive growth, and prioritizes vulnerable communities, small businesses, and residents in LA County.
Essential Job Functions
Manages departmental responses to Board of Supervisors motions impacting the department, including leading Board motion responses related to economic development and supporting cross-cutting policy initiatives.
Leads and guides departmental teams in developing economic and workforce development programs, strategies, and recommendations to provide employment and affordable housing opportunities for people experiencing homelessness and other disadvantaged populations.
Collaborates with departmental managers to craft strategy, project plans, and messaging for Board reports; guides teams in implementing the Board motions policy; ensures timely completion and quality review of Board reports prior to executive management review.
Manages development and implementation of high-priority departmental special projects and policy initiatives, including industry cluster strategies, ARPA-funded programs, economic studies, and strategic planning.
Collaborates to develop, implement, and monitor work plans to achieve objectives; provides input and monitors performance; participates in developing, implementing, and evaluating plans and procedures to meet department standards.
Plans and conducts highly complex research assignments, develops data collection methods, interprets conflicting data, and devises analytical methods to inform policy recommendations.
Compiles information in meaningful formats (tables, spreadsheets, data files) to facilitate analytical requirements.
Uses qualitative and quantitative methods to evaluate complex issues, summarize findings, and draw evidence-based conclusions from large datasets.
Analyzes operational, financial, program, and other issues; develops options and positions that balance stakeholder interests and supports program/policy development to improve operations.
Prepares documents (reports, memoranda, business correspondence) requiring discretion and effective communication to audiences including staff and boards; uses appropriate software to convey information clearly.
Interacts with commissioners, Board Deputies, vendors, managers, and external agencies; participates in meetings to provide advice, resolve conflicts, negotiate agreements, and coordinate program implementation.
Monitors processes and programs, gathers information, and identifies emerging issues to provide timely proactive responses.
Evaluates program effectiveness by comparing outcomes to goals and determining continuation, modification, or discontinuation of programs.
Knowledge
General Competencies: Customer and Personal Service; Administration and Management; Clerical; English Language.
Skills
Critical Thinking; Judgment and Decision Making; Mathematical Reasoning; Active Listening; Coordination; Time Management; Instructing; Monitoring; Quality Control Analysis; Reading Comprehension.
Abilities
Oral Comprehension; Oral Expression; Written Expression; Reasoning; Information Ordering.
Work Styles
Dependability; Adaptability/Flexibility; Cooperation; Stress Tolerance; Integrity; Concern for Others; Assertiveness; Persistence; Initiative; Attention to Detail.
Requirements
Option 1:
A Bachelor's degree from an accredited college or university, and three years of experience performing analytical assignments and developing policy recommendations, two years of which must have been at the level of a journey-level analyst or higher, within economic development or workforce development.
Option 2:
Five years of experience performing analytical assignments and developing policy recommendations, two years of which must have been at the level of a journey-level analyst or higher, within economic development or workforce development.
Journey-level analyst work involves independent performance of work requiring sound judgment and initiative to develop research methods and policy recommendations.
Note: For a complete description of journey-level analytical work, refer to Los Angeles County's Administrative Services Manager I classification (Item #1002).
Desirable Qualifications
Journey-level analyst experience performing analytical assignments and developing policy recommendations for economic development or workforce development in a large metropolitan area.
Experience coordinating and guiding teams across large local government organizations to develop programs and strategies.
Experience in local policy development, workforce programs, administrative processes.
Ability to integrate complex information from multiple sources to develop recommendations; knowledge of economic development studies and research methods.
Strong written and oral communication skills.
Special Requirement Information
To receive credit for the required education, provide a legible copy of the diploma or official transcript showing degree awarded and date conferred. Transcripts can be attached or emailed to DEORecruitment@opportunity.lacounty.gov. International degrees must be translated and evaluated for equivalency.
License : A valid California Class C Driver License or ability to use an alternative transportation method when needed.
Physical Class : 2 – Light physical effort; occasional lifting to 10 pounds; some bending and ambulation may be required.
Examination Content : Performance evaluation weighted at 100% during initial period; passing candidates considered for permanent appointment.
Application and Filing Information
Applications must be filed online only. Provide complete training and experience details, including employer name and address, titles, dates, hours per week, and descriptions of work. Attach diplomas or transcripts as required. If you cannot submit documents with your application, email to DEORecruitment@opportunity.lacounty.gov with the exam number EW1003A-EA.
Equal Employment Opportunity / Non-Discrimination Statement
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce. For more information see the EEO program page linked in the posting.
Miscellaneous
Final appointment is contingent upon verification of eligibility to work in the United States. Veteran’s credit and other program details may apply as described by LA County policies.
#J-18808-Ljbffr