Mass Bay Credit Union
Member Services Associate - Part Time
Mass Bay Credit Union, Boston, Massachusetts, us, 02298
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Member Services Associate - Part Time
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Mass Bay Credit Union Job Purpose: Under the direction of the Branch Supervisor and Branch Manager, provides a high level of quality of service to members and provides accuracy in transactions. Performs a variety of member service functions in conformance with established policies and procedures. Adhere to the PICK US culture through exceptional member service during every member interaction. Handles all member transactions with complete discretion and confidentiality. Responsibilities
Deliver an exceptional member experience every time by greeting members as they enter the branch. Carefully listen during every member interaction. Communicate efficiently, showing patience and thorough attentiveness. Uncover members\' financial needs through meaningful discussion and exploration. Make educated product and service recommendations based on professional knowledge. Follow up to ensure satisfaction. Operational Proficiency
Ability to quickly learn and adhere to all policies and procedures related to branch operations, including check cashing, deposit taking, cash drawer settlement, online banking navigation, debit card issuance, cancellation and dispute initiation, branch opening and closing, audit requirements, BSA compliance requirements, vault and ATM/ITM administration, and other related functions. Process teller transactions, update member contact information, provide members with share and loan rates, process stop payments, answer member account questions, and order checks. Open new checking and savings accounts, manage branch lobby direction, and provide members with share, loan, and account information. Details
Seniority level: Entry level Employment type: Part-time Job function: Other Industries: Banking Referrals increase your chances of interviewing at Mass Bay Credit Union. Get notified about new Member Services Associate jobs in Roxbury Crossing, MA.
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Member Services Associate - Part Time
role at
Mass Bay Credit Union Job Purpose: Under the direction of the Branch Supervisor and Branch Manager, provides a high level of quality of service to members and provides accuracy in transactions. Performs a variety of member service functions in conformance with established policies and procedures. Adhere to the PICK US culture through exceptional member service during every member interaction. Handles all member transactions with complete discretion and confidentiality. Responsibilities
Deliver an exceptional member experience every time by greeting members as they enter the branch. Carefully listen during every member interaction. Communicate efficiently, showing patience and thorough attentiveness. Uncover members\' financial needs through meaningful discussion and exploration. Make educated product and service recommendations based on professional knowledge. Follow up to ensure satisfaction. Operational Proficiency
Ability to quickly learn and adhere to all policies and procedures related to branch operations, including check cashing, deposit taking, cash drawer settlement, online banking navigation, debit card issuance, cancellation and dispute initiation, branch opening and closing, audit requirements, BSA compliance requirements, vault and ATM/ITM administration, and other related functions. Process teller transactions, update member contact information, provide members with share and loan rates, process stop payments, answer member account questions, and order checks. Open new checking and savings accounts, manage branch lobby direction, and provide members with share, loan, and account information. Details
Seniority level: Entry level Employment type: Part-time Job function: Other Industries: Banking Referrals increase your chances of interviewing at Mass Bay Credit Union. Get notified about new Member Services Associate jobs in Roxbury Crossing, MA.
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