Bancroft
Overview
Join to apply for the
Crisis Intervention Training Specialist
role at
Bancroft . Base pay range: $58,000.00/yr - $66,000.00/yr. Location: Mount Laurel, NJ. Department: Organizational Development and Learning. Reports To: Learning & Development Manager. FLSA Status: Exempt. The Safe and Positive Approaches (S&PA) Training Specialist is responsible for delivering high-quality training and skill development to employees across Bancroft, with a focus on the education network, to promote safe, respectful, and effective strategies for preventing, de-escalating and responding to escalated situations. The trainer ensures all instruction is aligned with state regulations, organizational policies, and industry best practices, with a strong emphasis on dignity, safety, and positive outcomes for the individuals served at Bancroft. This role ensures learning experiences meet regulatory accreditation and organizational needs using a variety of instructional methods and learning technologies. EEO Statement: Bancroft is an Equal Opportunity Employer and supports diversity, equity and inclusion in its hiring and employment practices. All applicants will receive consideration without regard to age, race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by law. Responsibilities
Deliver initial and refresher S&PA training for new and existing employees across Bancroft, with a focus on education network sites. Support planning, development, delivery and facilitation of new hire orientation and annual recertification compliance training in line with state, federal and accrediting body requirements (e.g., DOE, DDD, HIPAA, ARC, CARF, JCAHO, OSHA). Deliver other training (e.g., Blocking/PPE, CPR & First Aid) as needed across formats (in person, virtual, blended) using engaging instructional strategies (simulations, role-playing, group discussions, multimedia, interactive lectures, scenarios). Serve as a subject matter expert on Safe & Positive Approaches; provide follow-up coaching and skill reinforcement, identify issues, and implement solutions. Partner with program leadership, behavior specialists, and other trainers to address site-specific or individual needs, adjusting trainings to support business needs. Teach and model proactive de-escalation strategies and Safe & Positive Approaches methods in accordance with Bancroft external trainer agreements, maintaining curriculum integrity. Gather and analyze learner feedback to improve training offerings and communicate findings to stakeholders to support recalibration or development of changes. Participate in the development and implementation of process improvement systems related to training and the broader HR function to resolve problems and enhance procedures. Test and upload learning results to support administration of learning modules and blended courses; track and report on training effectiveness, participation, and compliance metrics through the LMS. Maintain training records and attendance data using LMS and HRIS systems; generate reports to identify training and recertification needs and support rescheduling and follow-ups. Provide feedback to managers on attendance, engagement, and competency during training; flag no-shows to support timely rescheduling and maintain compliance. Participate in post-incident reviews to identify training needs and recommend targeted interventions, gathering learner feedback to improve offerings. Position Requirements
Education:
Bachelor’s degree in education, special education, behavioral science, psychology, or related field preferred; equivalent relevant experience considered. Experience: Minimum 2 years working in a special education, behavioral support, or therapeutic setting. Minimum 1 year working in Human Services or a direct care program as mandated by N.J. State training/education standards required. Must obtain American Red Cross instructor training and S&PA Train-the-Trainer certification within 90 days of hire. Experience with LMS, HRIS platforms, training facilitation, adult learning theory, or instructional design preferred. What Will Make You Stand Out: Effective facilitation and presentation skills. Ability to demonstrate and model safe physical assistance and intervention techniques. Strong written and verbal communication skills; ability to engage diverse groups with varied learning styles. Knowledge of training/education methods using MS PowerPoint, eLearning software, and other tools. What You’ll Love About Bancroft
Meaningful Purpose:
We truly make a difference in the lives of others and gain purpose from our work. Lasting Bonds:
A close-knit team that feels like a second family. Personal Growth:
Opportunities for professional development, career advancement, tuition assistance, and loan repayment programs. Outstanding Benefits:
Competitive salaries, retirement savings, generous PTO, medical and dental insurance, and more. About Bancroft
At Bancroft, you’ll do more than just make an impact. We are a care team of 2,700 employees across 200+ facilities and homes in NJ, PA, and DE committed to making a lasting difference in the lives of the people we serve and their loved ones. Real Life. Real Purpose. bancroft.org/careers The current hiring range for this position is: $58,000-$66,000. "We are an Equal Opportunity Employer"
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Join to apply for the
Crisis Intervention Training Specialist
role at
Bancroft . Base pay range: $58,000.00/yr - $66,000.00/yr. Location: Mount Laurel, NJ. Department: Organizational Development and Learning. Reports To: Learning & Development Manager. FLSA Status: Exempt. The Safe and Positive Approaches (S&PA) Training Specialist is responsible for delivering high-quality training and skill development to employees across Bancroft, with a focus on the education network, to promote safe, respectful, and effective strategies for preventing, de-escalating and responding to escalated situations. The trainer ensures all instruction is aligned with state regulations, organizational policies, and industry best practices, with a strong emphasis on dignity, safety, and positive outcomes for the individuals served at Bancroft. This role ensures learning experiences meet regulatory accreditation and organizational needs using a variety of instructional methods and learning technologies. EEO Statement: Bancroft is an Equal Opportunity Employer and supports diversity, equity and inclusion in its hiring and employment practices. All applicants will receive consideration without regard to age, race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by law. Responsibilities
Deliver initial and refresher S&PA training for new and existing employees across Bancroft, with a focus on education network sites. Support planning, development, delivery and facilitation of new hire orientation and annual recertification compliance training in line with state, federal and accrediting body requirements (e.g., DOE, DDD, HIPAA, ARC, CARF, JCAHO, OSHA). Deliver other training (e.g., Blocking/PPE, CPR & First Aid) as needed across formats (in person, virtual, blended) using engaging instructional strategies (simulations, role-playing, group discussions, multimedia, interactive lectures, scenarios). Serve as a subject matter expert on Safe & Positive Approaches; provide follow-up coaching and skill reinforcement, identify issues, and implement solutions. Partner with program leadership, behavior specialists, and other trainers to address site-specific or individual needs, adjusting trainings to support business needs. Teach and model proactive de-escalation strategies and Safe & Positive Approaches methods in accordance with Bancroft external trainer agreements, maintaining curriculum integrity. Gather and analyze learner feedback to improve training offerings and communicate findings to stakeholders to support recalibration or development of changes. Participate in the development and implementation of process improvement systems related to training and the broader HR function to resolve problems and enhance procedures. Test and upload learning results to support administration of learning modules and blended courses; track and report on training effectiveness, participation, and compliance metrics through the LMS. Maintain training records and attendance data using LMS and HRIS systems; generate reports to identify training and recertification needs and support rescheduling and follow-ups. Provide feedback to managers on attendance, engagement, and competency during training; flag no-shows to support timely rescheduling and maintain compliance. Participate in post-incident reviews to identify training needs and recommend targeted interventions, gathering learner feedback to improve offerings. Position Requirements
Education:
Bachelor’s degree in education, special education, behavioral science, psychology, or related field preferred; equivalent relevant experience considered. Experience: Minimum 2 years working in a special education, behavioral support, or therapeutic setting. Minimum 1 year working in Human Services or a direct care program as mandated by N.J. State training/education standards required. Must obtain American Red Cross instructor training and S&PA Train-the-Trainer certification within 90 days of hire. Experience with LMS, HRIS platforms, training facilitation, adult learning theory, or instructional design preferred. What Will Make You Stand Out: Effective facilitation and presentation skills. Ability to demonstrate and model safe physical assistance and intervention techniques. Strong written and verbal communication skills; ability to engage diverse groups with varied learning styles. Knowledge of training/education methods using MS PowerPoint, eLearning software, and other tools. What You’ll Love About Bancroft
Meaningful Purpose:
We truly make a difference in the lives of others and gain purpose from our work. Lasting Bonds:
A close-knit team that feels like a second family. Personal Growth:
Opportunities for professional development, career advancement, tuition assistance, and loan repayment programs. Outstanding Benefits:
Competitive salaries, retirement savings, generous PTO, medical and dental insurance, and more. About Bancroft
At Bancroft, you’ll do more than just make an impact. We are a care team of 2,700 employees across 200+ facilities and homes in NJ, PA, and DE committed to making a lasting difference in the lives of the people we serve and their loved ones. Real Life. Real Purpose. bancroft.org/careers The current hiring range for this position is: $58,000-$66,000. "We are an Equal Opportunity Employer"
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