Westcliff University
What if your next job wasn’t just a role, but a place where you truly felt valued, inspired, and empowered? Imagine working for a company that’s dedicated to educating, inspiring, and empowering others, while fostering a family-like atmosphere that genuinely respects and appreciates every team member. Now, imagine that this company also offers a flexible hybrid work schedule.
At Westcliff University, we strive to be the best in all we do, celebrating and supporting each team member as we grow and succeed together. As a global leader in innovative education, we’re known for our transformative, tech-driven programs and our unwavering commitment to excellence, social responsibility, and diversity.
Our tagline – Educate. Inspire. Empower. – perfectly sums up our mission: to create opportunities for students and employees to achieve success through hard work and empowerment.
By joining the Westcliff team, you’ll have the chance to leave your personal mark on a growing institution, helping us shape the future of education while being part of a supportive and innovative community.
Job Summary
Under the direction of the Financial Aid Director, the Financial Aid Advisor assists applicants and students with their eligibility for federal financial aid programs. The ideal candidate will be interested in learning about financial aid and working with students. Duties And Responsibilities
Work in conjunction with the Admissions Department to complete financial aid process for prospective students. Routinely follow up with students until all required documentation is complete. Conduct virtual and in-person meetings with prospective students and/or parents. Assist with FSA ID registration and FAFSA completion. Present financial aid offer letter and funding options for program balance, if a balance exists. Complete verification process for selected applicants. Resolve conflicting information and other flags on FAFSA applications when present. Review financial aid history through NSLDS, addressing any issues or flags. Provide loan entrance counseling and assist with Master Promissory Note (MPN) completion. Assist student with completion of financial aid forms, ensuring full understanding of rights and responsibilities. Package student aid in Student Information System. Prepare financial aid file(s) for review by Assistant Director/Director, Financial Aid. Attend training webinars to expand financial aid knowledge. Complete additional duties as assigned. Requirements
Knowledge, Skills, and Abilities Required
Prior experience working in customer service. Outstanding written and oral communications skills. Ability to read, interpret, apply and explain law, rules, regulations and policies regarding Financial Aid programs. Able to multi-task and prioritize work. Proficient in MS Word, Excel, and Google Suite Applications. Experience And Education
Bachelor’s Degree preferred in Accounting, Finance, Business Administration or a related field. 1-5 years of experience working in a college financial aid office or similar office experience. Experience working with a College of Nursing program preferred. Westcliff University is an Equal Opportunity Employer.
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Under the direction of the Financial Aid Director, the Financial Aid Advisor assists applicants and students with their eligibility for federal financial aid programs. The ideal candidate will be interested in learning about financial aid and working with students. Duties And Responsibilities
Work in conjunction with the Admissions Department to complete financial aid process for prospective students. Routinely follow up with students until all required documentation is complete. Conduct virtual and in-person meetings with prospective students and/or parents. Assist with FSA ID registration and FAFSA completion. Present financial aid offer letter and funding options for program balance, if a balance exists. Complete verification process for selected applicants. Resolve conflicting information and other flags on FAFSA applications when present. Review financial aid history through NSLDS, addressing any issues or flags. Provide loan entrance counseling and assist with Master Promissory Note (MPN) completion. Assist student with completion of financial aid forms, ensuring full understanding of rights and responsibilities. Package student aid in Student Information System. Prepare financial aid file(s) for review by Assistant Director/Director, Financial Aid. Attend training webinars to expand financial aid knowledge. Complete additional duties as assigned. Requirements
Knowledge, Skills, and Abilities Required
Prior experience working in customer service. Outstanding written and oral communications skills. Ability to read, interpret, apply and explain law, rules, regulations and policies regarding Financial Aid programs. Able to multi-task and prioritize work. Proficient in MS Word, Excel, and Google Suite Applications. Experience And Education
Bachelor’s Degree preferred in Accounting, Finance, Business Administration or a related field. 1-5 years of experience working in a college financial aid office or similar office experience. Experience working with a College of Nursing program preferred. Westcliff University is an Equal Opportunity Employer.
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