WaFd Bank
Business Banking Relationship Manager
Location: Bend, OR
Position Type: Full Time | Category: Commercial Banking
Minimum Salary: USD $75,000.00/Yr. | Maximum Salary: USD $130,000.00/Yr.
Job Summary A Business Banking Relationship Manager 1 is responsible for developing a calling plan to maintain and grow existing relationships and for developing new relationships that meet our client selectivity, profitability appetite, and risk appetite. The Relationship Manager has a track record of independently winning new relationships (credit and non-credit) and negotiating terms with minimal assistance. The RMs will partner with the appropriate Business Banking colleagues (Loan Coordinators, Loan Processors, Portfolio Managers, and Credit Administrators) to develop and maintain credit, depository, and treasury relationships with guidance from a Regional President or an Executive Director. They work closely with Treasury Management Officers and Treasury Analysts to grow and service non-credit needs of business clients. For credit needs, a centralized underwriting channel is used. Roles aim to maximize profitability while limiting credit risk. The position also upholds WaFd Bank values, including simply being kind when servicing co-workers and clients.
Key Functions:
Engages in business development activities and solicitation of new business prospects; maintains a positive sales environment through education of the Bank's products and services; maintains active prospecting efforts, including identification, qualification and calling; investigates and follows up on significant changes in status of existing customers; balances prospecting with quality customer maintenance; meets with customers to discuss needs and outline appropriate Bank services; resolves customer concerns or problems as necessary.
Establish, and negotiate where necessary, the terms under which credit will be extended, including costs, repayment method and schedule, and collateral requirements.
Develop a deep understanding of non-credit products; lead engagement with clients and prospects to uncover opportunities and appropriate solutions to help clients manage cash flow.
Perform portfolio management responsibilities, including monitoring customers' financial reporting requirements and compliance with covenants.
Stay current on compliance training and adhere to Know Your Customer expectations and Bank Secrecy Act regulations.
Seek to be a trusted advisor by maintaining current knowledge of the customers' business and industry.
Participate in networking to increase the Bank's visibility in the business communities served and to enhance new business opportunities.
Serve as the primary contact for non-borrowing and borrowing clients for matters related to other Bank services, including personal, private banking, and wealth management.
Partner closely with SBA Loan Officers for credits requiring government guarantees.
Counsel with and assist in the training, development and mentoring of Branch Managers.
Adhere to bank policies and procedures designed to comply with federal regulations, including the Bank Secrecy Act, USA Patriot Act and OFAC regulations; ensure timely and accurate preparation of Currency Transaction Reports, Suspicious Activity Reports and other recordkeeping requirements.
Complete and pass all assigned eLearning courses and certifications as required.
Avoid all real or perceived conflicts of interest and maintain client privacy and confidentiality.
Complete special projects assigned by manager.
Qualifications Education/Skills/Training:
Bachelor's Degree or approved equivalent; completion of courses in finance, accounting and real estate analysis or equivalent training in commercial banking.
Negotiating experience, accuracy, strong organizational skills, attention to detail and success working with clients with diverse banking needs.
Effective verbal and written communication skills; ability to work independently with little supervision as well as in a team environment.
Proficiency with Microsoft Office applications (Word, PowerPoint, Excel, Teams, Outlook, Power BI); experience with nCino and Salesforce is desirable; strong customer relations skills.
Minimum of 2 years originating Business Loans up to $5MM through a centralized underwriting channel.
Proven success in growing existing credit and deposit relationships and winning new relationships.
Good understanding of commercial lending terminology, fundamentals of sound credit underwriting, loan processing, loan documentation and lending procedures.
Self-motivated and production-oriented with a desire to grow existing relationships and pursue business development.
Benefits
Paid time off for vacation, sick days and holidays
Health insurance
Stock options
Bonus programs
Generous 7% 401(k) employer matching
Paid Parental Leave
Life and AD&D insurance
Long-term disability
Tution Reimbursement
Employee assistance programs
Pre-tax health and dependent-care spending plans
EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974. WaFd Bank does not discriminate on the basis of national origin or citizenship status. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you need a reasonable accommodation, contact us at 800.324.9375.
EEO is The Law - Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled. Pay Transparency Nondiscrimination Provision. California Consumer Privacy Act - CCPA 2025.
Requisition Post Information Posted Date: 9/11/2025
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Position Type: Full Time | Category: Commercial Banking
Minimum Salary: USD $75,000.00/Yr. | Maximum Salary: USD $130,000.00/Yr.
Job Summary A Business Banking Relationship Manager 1 is responsible for developing a calling plan to maintain and grow existing relationships and for developing new relationships that meet our client selectivity, profitability appetite, and risk appetite. The Relationship Manager has a track record of independently winning new relationships (credit and non-credit) and negotiating terms with minimal assistance. The RMs will partner with the appropriate Business Banking colleagues (Loan Coordinators, Loan Processors, Portfolio Managers, and Credit Administrators) to develop and maintain credit, depository, and treasury relationships with guidance from a Regional President or an Executive Director. They work closely with Treasury Management Officers and Treasury Analysts to grow and service non-credit needs of business clients. For credit needs, a centralized underwriting channel is used. Roles aim to maximize profitability while limiting credit risk. The position also upholds WaFd Bank values, including simply being kind when servicing co-workers and clients.
Key Functions:
Engages in business development activities and solicitation of new business prospects; maintains a positive sales environment through education of the Bank's products and services; maintains active prospecting efforts, including identification, qualification and calling; investigates and follows up on significant changes in status of existing customers; balances prospecting with quality customer maintenance; meets with customers to discuss needs and outline appropriate Bank services; resolves customer concerns or problems as necessary.
Establish, and negotiate where necessary, the terms under which credit will be extended, including costs, repayment method and schedule, and collateral requirements.
Develop a deep understanding of non-credit products; lead engagement with clients and prospects to uncover opportunities and appropriate solutions to help clients manage cash flow.
Perform portfolio management responsibilities, including monitoring customers' financial reporting requirements and compliance with covenants.
Stay current on compliance training and adhere to Know Your Customer expectations and Bank Secrecy Act regulations.
Seek to be a trusted advisor by maintaining current knowledge of the customers' business and industry.
Participate in networking to increase the Bank's visibility in the business communities served and to enhance new business opportunities.
Serve as the primary contact for non-borrowing and borrowing clients for matters related to other Bank services, including personal, private banking, and wealth management.
Partner closely with SBA Loan Officers for credits requiring government guarantees.
Counsel with and assist in the training, development and mentoring of Branch Managers.
Adhere to bank policies and procedures designed to comply with federal regulations, including the Bank Secrecy Act, USA Patriot Act and OFAC regulations; ensure timely and accurate preparation of Currency Transaction Reports, Suspicious Activity Reports and other recordkeeping requirements.
Complete and pass all assigned eLearning courses and certifications as required.
Avoid all real or perceived conflicts of interest and maintain client privacy and confidentiality.
Complete special projects assigned by manager.
Qualifications Education/Skills/Training:
Bachelor's Degree or approved equivalent; completion of courses in finance, accounting and real estate analysis or equivalent training in commercial banking.
Negotiating experience, accuracy, strong organizational skills, attention to detail and success working with clients with diverse banking needs.
Effective verbal and written communication skills; ability to work independently with little supervision as well as in a team environment.
Proficiency with Microsoft Office applications (Word, PowerPoint, Excel, Teams, Outlook, Power BI); experience with nCino and Salesforce is desirable; strong customer relations skills.
Minimum of 2 years originating Business Loans up to $5MM through a centralized underwriting channel.
Proven success in growing existing credit and deposit relationships and winning new relationships.
Good understanding of commercial lending terminology, fundamentals of sound credit underwriting, loan processing, loan documentation and lending procedures.
Self-motivated and production-oriented with a desire to grow existing relationships and pursue business development.
Benefits
Paid time off for vacation, sick days and holidays
Health insurance
Stock options
Bonus programs
Generous 7% 401(k) employer matching
Paid Parental Leave
Life and AD&D insurance
Long-term disability
Tution Reimbursement
Employee assistance programs
Pre-tax health and dependent-care spending plans
EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974. WaFd Bank does not discriminate on the basis of national origin or citizenship status. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you need a reasonable accommodation, contact us at 800.324.9375.
EEO is The Law - Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled. Pay Transparency Nondiscrimination Provision. California Consumer Privacy Act - CCPA 2025.
Requisition Post Information Posted Date: 9/11/2025
#J-18808-Ljbffr