Daemen University
Overview
Join to apply for the
Student Accounts Specialist
role at
Daemen University . Daemen University is a dynamic, independent, liberal arts institution committed to excellence in student-centered learning. The University emphasizes preparing students for excellence in professional life, civic engagement, and lifelong learning. The Mission of Daemen University is to prepare students for life and leadership in a diverse and complex world through the integration of education and professional preparation. About This Opportunity
Joining our Business Affairs team, the Student Accounts Specialist will provide essential clerical and organizational support to ensure the smooth operation of the Student Accounts office. The role initiates and maintains transactions, records, and communication for student accounts with integrity, helping keep outstanding receivables at a minimum.
Billing And Receivables
Generating invoices, processing payments, managing refunds according to policy and regulations
Manage payments against the current term payment plans available through third-party platform
Assist with processing refund checks
Support follow up and correspondence with students for past due accounts
Cash Handling
Processing financial transactions
Receipt of payments made in person and by mail, providing receipts when requested
Balancing daily cash and posting activities
Customer Service
Responding to inquiries, resolving issues, and providing information and guidance to students, families, and staff regarding student accounts
Timely management of high volume calls, texts, and emails, with problem solving and follow-up
Maintain a high level of professionalism with a friendly, helpful attitude
Compliance
Ensuring compliance with relevant regulations, such as FERPA and 1098-T reporting
Reporting cash transactions according to IRS regulations
Account Maintenance
Maintaining accurate student records, managing financial holds
Review Scholarship forms and coordinate with Financial Aid to record on students' accounts
Review and verify Tuition Reimbursement forms, check for accuracy, note on student’s account, and verify placement of funds
Other Duties
Perform clerical tasks as assigned by supervisors
Maintain and manage the office calendar for term start dates, billing dates, payment due dates, liability dates, and related information
Assist with coordination and distribution of relevant tax forms
Required Qualifications
Enjoy working in a team environment and able to work independently
Ability to communicate effectively with students and families regarding sensitive financial matters while following appropriate regulations
Proficiency in relevant software, including spreadsheets (Excel), databases, and financial systems
Ability to manage multiple tasks, prioritize work, and meet deadlines
Effective organization and troubleshooting competencies
Accuracy in financial transactions, record-keeping, and report generation
Understanding of student billing, financial aid, and relevant regulations
Minimum Qualifications
At least 2 years of education or experience in a business-related field is preferred, with preference given to accounting, financial aid or customer service
Total Compensation Daemen University offers a robust total compensation package that includes:
Health insurance with options for two plans: an HSA plan with employer HSA contributions or a copay plan
Dental insurance through the Guardian network
Vision insurance through the Guardian network, with plan options
8% employer contribution to retirement savings when employees contribute 5%
Fully paid long-term disability insurance, guaranteed-issue life insurance up to $150,000
Tuition waiver for full-time employees and qualified dependents; Tuition Exchange opportunities
Generous paid time off for administrative and staff employees
Daemen University strongly encourages all campus community members to get vaccinated for COVID-19, including a booster vaccine.
Salary: $17 - $18 per hour
Job Posted by ApplicantPro
#J-18808-Ljbffr
Join to apply for the
Student Accounts Specialist
role at
Daemen University . Daemen University is a dynamic, independent, liberal arts institution committed to excellence in student-centered learning. The University emphasizes preparing students for excellence in professional life, civic engagement, and lifelong learning. The Mission of Daemen University is to prepare students for life and leadership in a diverse and complex world through the integration of education and professional preparation. About This Opportunity
Joining our Business Affairs team, the Student Accounts Specialist will provide essential clerical and organizational support to ensure the smooth operation of the Student Accounts office. The role initiates and maintains transactions, records, and communication for student accounts with integrity, helping keep outstanding receivables at a minimum.
Billing And Receivables
Generating invoices, processing payments, managing refunds according to policy and regulations
Manage payments against the current term payment plans available through third-party platform
Assist with processing refund checks
Support follow up and correspondence with students for past due accounts
Cash Handling
Processing financial transactions
Receipt of payments made in person and by mail, providing receipts when requested
Balancing daily cash and posting activities
Customer Service
Responding to inquiries, resolving issues, and providing information and guidance to students, families, and staff regarding student accounts
Timely management of high volume calls, texts, and emails, with problem solving and follow-up
Maintain a high level of professionalism with a friendly, helpful attitude
Compliance
Ensuring compliance with relevant regulations, such as FERPA and 1098-T reporting
Reporting cash transactions according to IRS regulations
Account Maintenance
Maintaining accurate student records, managing financial holds
Review Scholarship forms and coordinate with Financial Aid to record on students' accounts
Review and verify Tuition Reimbursement forms, check for accuracy, note on student’s account, and verify placement of funds
Other Duties
Perform clerical tasks as assigned by supervisors
Maintain and manage the office calendar for term start dates, billing dates, payment due dates, liability dates, and related information
Assist with coordination and distribution of relevant tax forms
Required Qualifications
Enjoy working in a team environment and able to work independently
Ability to communicate effectively with students and families regarding sensitive financial matters while following appropriate regulations
Proficiency in relevant software, including spreadsheets (Excel), databases, and financial systems
Ability to manage multiple tasks, prioritize work, and meet deadlines
Effective organization and troubleshooting competencies
Accuracy in financial transactions, record-keeping, and report generation
Understanding of student billing, financial aid, and relevant regulations
Minimum Qualifications
At least 2 years of education or experience in a business-related field is preferred, with preference given to accounting, financial aid or customer service
Total Compensation Daemen University offers a robust total compensation package that includes:
Health insurance with options for two plans: an HSA plan with employer HSA contributions or a copay plan
Dental insurance through the Guardian network
Vision insurance through the Guardian network, with plan options
8% employer contribution to retirement savings when employees contribute 5%
Fully paid long-term disability insurance, guaranteed-issue life insurance up to $150,000
Tuition waiver for full-time employees and qualified dependents; Tuition Exchange opportunities
Generous paid time off for administrative and staff employees
Daemen University strongly encourages all campus community members to get vaccinated for COVID-19, including a booster vaccine.
Salary: $17 - $18 per hour
Job Posted by ApplicantPro
#J-18808-Ljbffr