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LIM College

Director of Student Accounts

LIM College, New York, New York, us, 10261

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Overview LIM College - Where Business Meets Fashion

is currently seeking candidates for the position of

Director of Student Accounts.

GENERAL DESCRIPTION LIM College educates students for success in the global business of fashion and its many related industries. Located in midtown Manhattan - the fashion capital of the world - and devoted exclusively to the study of business and fashion, LIM College fosters a unique connection between real-world experience and academic study in business principles. Undergraduate students may major in Fashion Merchandising, International Business, Management, Marketing or Visual Merchandising. At the graduate level, LIM College offers an MBA program as well as MPS programs in Fashion Marketing, Fashion Merchandising & Retail Management, Global Fashion Supply Chain Management, and Visual Merchandising.

POSITION PURPOSE The Director of Student Accounts coordinates, plans, and oversees the tuition billing and collections processes for undergraduate and graduate students and supervises multiple Student Accounts Advisors.

SALARY RANGE: $90,000 - $95,000/Annually

ESSENTIAL FUNCTIONS AND BASIC DUTIES Position responsibilities include but are not limited to:

Lead a team of Student Accounts Advisors in a student-centered environment with exceptional customer service with ongoing training and staff development

Serve as the College Bursar

Design, implement, and maintain a comprehensive Accounts Receivable strategy, including the development of standardized processes and procedures to be executed consistently by all Student Accounts staff. Ensures alignment with institutional goals, regulatory requirements, and best practices in student financial services

Manage the assessment and collection of millions of dollars in gross tuition and fee revenue for all undergraduate and graduate programs

3rd-party vendor management

Manage collection agency relationships

Responsible for regularly scheduled mailing of statements for delinquent out-of-school accounts

Regularly reviewing the status of the receivable balance and strategizing to reach an optimum level of outstanding accounts receivable

Oversee and manage student data preparation for Form 1098-T annually in accordance with current IRS guidelines

Create and maintain the tuition and fee rate tables to ensure accurate billing for all students in accordance with current academic-year tuition and fee rates annually

Provide key performance indicator data to various organizational leaders on a quarterly basis

Maintain, review, and revise accounts receivable policies, procedures and guidelines on an annual basis - and as necessary, including but not limited to, representing student accounts in appropriate staff meetings, institutional meetings, and institutional events/functions such as orientation

Oversee the Student Accounts email inbox

Serve as a point of contact for VA responsibilities as well as the New York State Tuition Assistance Program (TAP), including reporting, state approving application statuses, distribution of funds, and audit results

Reconciling student accounts with the general ledger

Other responsibilities as assigned

REQUIRED QUALIFICATIONS Knowledge and Skills:

Demonstrated experience and deep knowledge of higher education principles, practices, and procedures as they relate to student account operations

Knowledge of college and/or public auditing policies, standards, and procedures

Possesses in-depth knowledge and demonstrated experience with federal and state financial aid and finance regulations, as well as college financial policies and procedures, including the Code of Federal Regulations, Department of Veterans Affairs (VA) education benefits, and the Truth in Lending Act (TILA). Provides ongoing oversight to ensure strict compliance with all applicable laws and institutional guidelines

Skill in fiscal management

Demonstrated experience in cashiering and cash management principles, systems, procedures, and standards

Knowledge of accounting and accounts receivable principles, methodology, and practices

Management experience strongly preferred

Experience using a data enterprise resource planning (ERP) system, such as Sonis or similar system, to analyze data and prepare reports

Ability to foster a cooperative and inclusive work environment

Education:

Bachelor's Degree required

Experience:

Minimum five years of related professional experience in collections, billing, customer service, and management, preferably within higher education

WORK PERKS

Hybrid Work Schedule (4 days in office per week)

College Closed for Summer Fridays

Tuition Remission or Tuition Exchange

6 Weeks of Paid Holidays

2-4 weeks of vacation based on longevity; 7 sick days annually

Medical, Dental, Vision, Employee Assistance, 401K etc.

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