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Pacific Plumbing Supply Co, LLC

Credit & Collections Specialist

Pacific Plumbing Supply Co, LLC, Seattle, Washington, us, 98127

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Credit & Collections Specialist

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Pacific Plumbing Supply Co, LLC . We are seeking an experienced Credit & Collections Specialist to join the Pacific Plumbing Supply team at our Headquarters in South Seattle. We are a wholesale plumbing supply distribution business with over 75 years in operation. We offer opportunity for a long-term career, training, competitive wages, and full benefits including medical, dental, vision, and a robust 401(k) retirement plan. Pacific Plumbing is an equal employment opportunity employer. We are a drug-free workplace, and all offers of employment are contingent on passing a pre-employment drug screen. We look forward to having you become a part of our team! Responsibilities

Requests and pursues payment on delinquent accounts via communication with the account holder Release orders Process credit card and ACH payments through our third-party provider Work with customers and related departments to resolve accounts receivable issues (short pays, deductions, reconciliation issues, etc.) Back-up for full cycle job account set up, per company guidelines Lien waiver completion Monitor third-party lien waiver system Complete ACH requests for customers once approved Cross-train in multiple departmental functions such as setting up new cash accounts, processing and setting up new credit applications per company guidelines, job account setup, account maintenance, desktop deposit, A/R cash posting and third-party tax system Provide excellent customer service to customers and co-workers via phone, email and in-person Perform other duties as assigned Qualifications

Associate's degree or equivalent years of experience preferred At least 5 years of accounts receivable/credit experience required Wholesale / construction industry experience preferred Working knowledge of Microsoft Office Suite software Epicor P21 ERP experience is a plus Familiarity with standard accounting procedures Strong math skills and the ability to reconcile accounts Analytical ability and a high level of attention to detail Effective organizational and prioritization skills Ability to multitask and shift priorities as necessary Ability to understand and follow established procedures Effective written and verbal communication skills; Excellent phone etiquette skills Ability to proactively identify issues and present options for solutions Ability to effectively work as part of a team Enthusiastic and positive attitude Maintains a calm demeanor throughout dynamic situations Maintains confidentiality Desire to grow and learn and be challenged Location

Headquarters in South Seattle

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