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CST Industries, Inc.

Credit and Collections Manager

CST Industries, Inc., Kansas City, Missouri, United States, 64101

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Credit and Collections Manager

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CST Industries, Inc. Location:

Kansas City, MO or DeKalb, Illinois (hybrid) This role is responsible for overseeing the evaluation of customer creditworthiness, establishing credit terms, managing accounts receivable performance, and ensuring timely collections — all while partnering closely with Sales and Operations to enable growth with minimal risk.

Responsibilities

Develop, implement, and enforce credit and collections policies and procedures that align with business goals and risk tolerance.

Analyze credit applications, customer financials, and payment trends to establish or adjust credit limits and terms.

Manage the full accounts receivable cycle, including aging analysis, collection strategies, and dispute resolution.

Lead and mentor the accounts receivable team; provide direction, training, and performance management.

Monitor and report on key credit metrics, including DSO, bad debt exposure, and collection efficiency.

Partner with Sales, Project Management, and Legal teams to manage delinquent accounts while preserving customer relationships.

Oversee third-party collections or legal processes when necessary.

Support audit processes related to receivables and reserves.

Continuously improve systems, processes, and controls to enhance cash flow and reduce credit risk.

Qualifications Education:

Bachelor’s degree in Finance, Accounting, Business Administration, or related field.

Preferred: Credit certification (e.g., NACM, CCE)

Experience

Minimum 5-7 years of experience in credit and collections, preferably within the manufacturing sector.

Proven experience managing a team and driving measurable improvement in cash collections.

Experience working with diverse customer portfolios (distributors, B2B, national retailers).

Experience with International customers.

Technical Skills

Proficiency in D365 ERP systems.

Strong Excel and reporting skills; experience with BI tools a plus.

Familiarity with credit risk assessment tools and collection workflows.

Soft Skills

Strong leadership and negotiation abilities

Excellent written and verbal communication skills

High attention to detail and analytical mindset

Ability to work cross-functionally and manage competing priorities

Excellent time management and organizational skills

Job details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Accounting/Auditing and Finance

Industries: Machinery Manufacturing

Salary range and location notes are provided in the job listing: Kansas City Metropolitan Area, Mission, KS, Overland Park, KS with approximate figures.

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