Geodis
Overview
Account Service Analyst
DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com!
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A
Better Way to Deliver
for the world's top brands and manufacturers. Fuel your career with
GEODIS
and discover endless growth opportunities.
Look what you’ll get by joining the
GEODIS
team!
Get Good Money
– Fair pay and some jobs come with bonus opportunities.
Get the Right Job/Right Schedule
– Part-time, full-time, seasonal – days, nights, weekends, and even gig work. We have the job and shift you want.*
Get Paid Early
– Pay day as early as you want. Access your earnings on demand.
Get Free Healthcare
– Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, vision at affordable costs after a short waiting period.*
Get a Break
– Paid holidays, time off, short-term disability and new parent leave are a few of the ways we support time away from work to take care of your life.*
Stay Safe
– We pride ourselves on a safe, clean and healthy work environment for everyone.
Get a Voice
– We are always asking our teammates to tell us how to make their experience working at
GEODIS
even better.
Get Promoted
– When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
Get a Boost
– Our
GEODIS
Compassion Fund makes one-time grants to teammates who have experienced unexpected catastrophes.
Get Involved
– Volunteer in your community or donate to the
GEODIS
Foundation or
GEODIS
Compassion Fund.
Have Fun
– Work with fun, supportive people just like you!
Find Your Place
– We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
Find Your Future – Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!
*Eligibility varies based on location, job, employee type, or length of service.
Responsibilities
Professionally performs all aspects of freight brokerage customer service through direct communication, both electronic and telephonic, with transportation planners and carrier procurement partners
Identifies and analyzes customer requirements and ensures that the level of service provided meets or exceeds customer expectations
Actively bid on spot freight opportunities and increase win percentage by representing the value proposition of internal brokerage services
Enters load details in TMS (MercuryGate); coordinates appointment setting with customer and executes highly proactive communication with customer
Works with Carrier Team to ensure that all client shipments are proactively booked and tracked for on time pickup or delivery
Uses various transportation systems to coordinate movement of freight, to meet customers’ rate and service time requirements
Sets and meets deadlines as per customer expectations
Delivers against growth and profitability targets
Researches and determines growth opportunities within each customer. Leads efforts to increase efficiency and profitability of operations
Other duties as required and assigned
Qualifications
Bachelor's Degree in Supply Chain/Logistics, Business Management, Entrepreneurship, Marketing or related studies preferred
Minimum 2 years of related experience with a heavy concentration on brokerage operations
Experience with Transportation Management Systems, market rate tools/software, analysis with large data sets
PC literate with experience with Microsoft Outlook, Word, Access and Excel
Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers.
Excellent planning and organizational skills
Knowledge of domestic transportation and documentation for all utilized modes of transport
Knowledge of regulatory compliance associated with US truck freight brokerage
Excellent personnel development skills
Strong problem solving skills
Ability to travel when applicable
Ability to work in fast paced environment
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.
More about GEODIS GEODIS
is a global third-party logistics provider powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit www.workatGEODIS.com to learn more.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com!
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A
Better Way to Deliver
for the world's top brands and manufacturers. Fuel your career with
GEODIS
and discover endless growth opportunities.
Look what you’ll get by joining the
GEODIS
team!
Get Good Money
– Fair pay and some jobs come with bonus opportunities.
Get the Right Job/Right Schedule
– Part-time, full-time, seasonal – days, nights, weekends, and even gig work. We have the job and shift you want.*
Get Paid Early
– Pay day as early as you want. Access your earnings on demand.
Get Free Healthcare
– Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, vision at affordable costs after a short waiting period.*
Get a Break
– Paid holidays, time off, short-term disability and new parent leave are a few of the ways we support time away from work to take care of your life.*
Stay Safe
– We pride ourselves on a safe, clean and healthy work environment for everyone.
Get a Voice
– We are always asking our teammates to tell us how to make their experience working at
GEODIS
even better.
Get Promoted
– When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
Get a Boost
– Our
GEODIS
Compassion Fund makes one-time grants to teammates who have experienced unexpected catastrophes.
Get Involved
– Volunteer in your community or donate to the
GEODIS
Foundation or
GEODIS
Compassion Fund.
Have Fun
– Work with fun, supportive people just like you!
Find Your Place
– We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
Find Your Future – Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!
*Eligibility varies based on location, job, employee type, or length of service.
Responsibilities
Professionally performs all aspects of freight brokerage customer service through direct communication, both electronic and telephonic, with transportation planners and carrier procurement partners
Identifies and analyzes customer requirements and ensures that the level of service provided meets or exceeds customer expectations
Actively bid on spot freight opportunities and increase win percentage by representing the value proposition of internal brokerage services
Enters load details in TMS (MercuryGate); coordinates appointment setting with customer and executes highly proactive communication with customer
Works with Carrier Team to ensure that all client shipments are proactively booked and tracked for on time pickup or delivery
Uses various transportation systems to coordinate movement of freight, to meet customers’ rate and service time requirements
Sets and meets deadlines as per customer expectations
Delivers against growth and profitability targets
Researches and determines growth opportunities within each customer. Leads efforts to increase efficiency and profitability of operations
Other duties as required and assigned
Qualifications
Bachelor's Degree in Supply Chain/Logistics, Business Management, Entrepreneurship, Marketing or related studies preferred
Minimum 2 years of related experience with a heavy concentration on brokerage operations
Experience with Transportation Management Systems, market rate tools/software, analysis with large data sets
PC literate with experience with Microsoft Outlook, Word, Access and Excel
Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers.
Excellent planning and organizational skills
Knowledge of domestic transportation and documentation for all utilized modes of transport
Knowledge of regulatory compliance associated with US truck freight brokerage
Excellent personnel development skills
Strong problem solving skills
Ability to travel when applicable
Ability to work in fast paced environment
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.
More about GEODIS GEODIS
is a global third-party logistics provider powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit www.workatGEODIS.com to learn more.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr