ZipRecruiter
Sales Operations Manager, Accounts - Target & Drug
ZipRecruiter, Minneapolis, Minnesota, United States, 55400
Overview
Wonderful Pistachios is the world's largest pistachio processor and marketer. Located in California's Central Valley, our nuts are Non-GMO Project Verified and sustainably harvested, providing a smart, healthy choice for consumers around the world. Wonderful Pistachios is the original plant-based protein, and a tasty tribute to snacking done right. Our iconic “Get Crackin” ads demonstrate how great taste and healthy habits can go hand in hand. Position
Sales Operations Manager, Accounts
is responsible for leading the sales operations and analytical sales planning to drive sales growth, execute strategic initiatives, and strengthen customer relationships with all US Target stores and the Drug Channel (Walgreens & CVS) across 3 business units: Wonderful Pistachios, POM Wonderful, and FIJI Water. The ideal candidate will have experience in retail sales, account management, data analytics, and/or customer-facing roles within a consumer goods environment. They will ensure excellence in business planning, forecasting, reporting, trade management, and cross-functional execution. This role is based in the Minneapolis-St. Paul metropolitan area. Responsibilities
Sales Operations & Analysis: Manage sales forecasting, reporting, and performance tracking for the Target, Walgreens, and CVS accounts in coordination with demand planning and sales leads. Analyze sales performance, category trends, and promotional effectiveness to inform business planning and identify opportunities for growth. Maintain master data including item setup, pricing updates, and promotional calendars across internal systems and customer portals (e.g., Partners Online). Partner with the AVP in developing and executing joint business plans to drive sales, profitability, and market share growth. Develop and deliver weekly/monthly sales reports, forecasts, and scorecards. Assist in the preparation of customer presentations, promotional calendars, and internal planning meetings. Own the organization and upkeep of customer-related documentation, trackers, and shared files. Over time, have opportunities to lead all aspects of the customer relationship for a specific brand (e.g., POM Wonderful). Customer Relationship Management
Serve as the key liaison between internal teams (marketing, supply chain, finance) and customer buying teams. Plan and execute line reviews, seasonal resets, and promotional events. Represent the Target, Walgreens, and CVS accounts internally, ensuring customer needs and priorities are reflected in internal planning and strategy. Project Management
Act as a key liaison with cross-functional departments to drive initiatives to ensure timely delivery of new item launches, marketing campaigns, and supply chain programs. Manage deadlines, deliverables, and approvals to keep projects on schedule and drive improvements in sales team processes, tools, and reporting. Serve as a systems and process SME for the Target, Walgreens, and CVS account team, providing recommendations on automation, documentation, and scalable practices. Operational Excellence
Oversee and optimize sales processes and tools to improve efficiency, accuracy, and performance tracking across accounts. Monitor inventory levels and supply chain performance to minimize out-of-stocks and overstocks and provide ongoing reporting/tracking. Collaborate with logistics and replenishment teams to ensure accurate forecasting and order fulfillment. Collaborate with sales merchandising teams to ensure proper execution of in-store initiatives. Monitor customer invoicing and deduction activity in partnership with Accounting to help ensure timely payments and resolution of outstanding balances. Qualifications
5+ years of experience in sales, sales operations, or retail account management, preferably in consumer packaged goods, including at least 2 years supporting major retail accounts. Strong experience with data analytics; able to translate insights into actionable recommendations. Proficient in Microsoft Office (Excel, PowerPoint, Word) with advanced Excel skills (e.g., pivot tables, v-lookups). Experience in sales operations, trade systems (e.g., TPM, TPO), and demand forecasting processes a strong plus. Familiarity with retail systems (e.g., Retail Link, Target POL, Item360) and syndicated data (e.g., ACNielsen, GRS) a plus. Knowledge of both Packaged Grocery and Produce categories a plus. Strong interpersonal and communication skills; able to collaborate across teams and engage diverse stakeholders. Results-driven with high energy, strong work ethic, and the ability to thrive in a fast-paced environment. Bachelor’s degree in Business, Marketing, or related field. Pay Range:
$115,000-$130,000 and may include a discretionary bonus. Final compensation will be dependent upon skills & experience. Additional Information
Thriving Wellness Community:
Access to medical coverage, vision and dental plans, and a 401k with match eligibility. Includes: 24/7 online physician consultations, virtual mental health resources, life coaching, employee groups, cash rewards for healthy habits, fitness reimbursements, and on-demand fitness videos. Career Advancement Opportunities:
Clear paths for career progression and internal mobility across brands and business units. Focused Learning and Development:
Resources for leadership training, webinars, and eLearning courses. Empowering Mentorship Program:
Company-wide mentorship to support goals and career growth. Continuous Improvement Training:
Training to drive positive change in the workplace. Building a Healthy Society:
The Wonderful Company invests in education, health, wellness, and sustainability initiatives; recognized for CSR efforts. Giving Back to the Community:
Wonderful Giving program to allocate funds to charities and group service projects. We’ve made Wonderful® Pistachios America’s fastest-growing snack brand. We’ve turned pomegranates and POM Wonderful® into a worldwide phenomenon. Wonderful Halos is the No. 1 mandarin orange in America. FIJI® Water is the No. 1 premium imported bottled water in America. JUSTIN® Wine produces California’s top-selling, high-end Cabernet Sauvignon. Teleflora® is the world’s leading floral delivery service. To learn more about The Wonderful Company and its core values, visit Wonderful.com, or follow us on social media. EEO is the law.
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Wonderful Pistachios is the world's largest pistachio processor and marketer. Located in California's Central Valley, our nuts are Non-GMO Project Verified and sustainably harvested, providing a smart, healthy choice for consumers around the world. Wonderful Pistachios is the original plant-based protein, and a tasty tribute to snacking done right. Our iconic “Get Crackin” ads demonstrate how great taste and healthy habits can go hand in hand. Position
Sales Operations Manager, Accounts
is responsible for leading the sales operations and analytical sales planning to drive sales growth, execute strategic initiatives, and strengthen customer relationships with all US Target stores and the Drug Channel (Walgreens & CVS) across 3 business units: Wonderful Pistachios, POM Wonderful, and FIJI Water. The ideal candidate will have experience in retail sales, account management, data analytics, and/or customer-facing roles within a consumer goods environment. They will ensure excellence in business planning, forecasting, reporting, trade management, and cross-functional execution. This role is based in the Minneapolis-St. Paul metropolitan area. Responsibilities
Sales Operations & Analysis: Manage sales forecasting, reporting, and performance tracking for the Target, Walgreens, and CVS accounts in coordination with demand planning and sales leads. Analyze sales performance, category trends, and promotional effectiveness to inform business planning and identify opportunities for growth. Maintain master data including item setup, pricing updates, and promotional calendars across internal systems and customer portals (e.g., Partners Online). Partner with the AVP in developing and executing joint business plans to drive sales, profitability, and market share growth. Develop and deliver weekly/monthly sales reports, forecasts, and scorecards. Assist in the preparation of customer presentations, promotional calendars, and internal planning meetings. Own the organization and upkeep of customer-related documentation, trackers, and shared files. Over time, have opportunities to lead all aspects of the customer relationship for a specific brand (e.g., POM Wonderful). Customer Relationship Management
Serve as the key liaison between internal teams (marketing, supply chain, finance) and customer buying teams. Plan and execute line reviews, seasonal resets, and promotional events. Represent the Target, Walgreens, and CVS accounts internally, ensuring customer needs and priorities are reflected in internal planning and strategy. Project Management
Act as a key liaison with cross-functional departments to drive initiatives to ensure timely delivery of new item launches, marketing campaigns, and supply chain programs. Manage deadlines, deliverables, and approvals to keep projects on schedule and drive improvements in sales team processes, tools, and reporting. Serve as a systems and process SME for the Target, Walgreens, and CVS account team, providing recommendations on automation, documentation, and scalable practices. Operational Excellence
Oversee and optimize sales processes and tools to improve efficiency, accuracy, and performance tracking across accounts. Monitor inventory levels and supply chain performance to minimize out-of-stocks and overstocks and provide ongoing reporting/tracking. Collaborate with logistics and replenishment teams to ensure accurate forecasting and order fulfillment. Collaborate with sales merchandising teams to ensure proper execution of in-store initiatives. Monitor customer invoicing and deduction activity in partnership with Accounting to help ensure timely payments and resolution of outstanding balances. Qualifications
5+ years of experience in sales, sales operations, or retail account management, preferably in consumer packaged goods, including at least 2 years supporting major retail accounts. Strong experience with data analytics; able to translate insights into actionable recommendations. Proficient in Microsoft Office (Excel, PowerPoint, Word) with advanced Excel skills (e.g., pivot tables, v-lookups). Experience in sales operations, trade systems (e.g., TPM, TPO), and demand forecasting processes a strong plus. Familiarity with retail systems (e.g., Retail Link, Target POL, Item360) and syndicated data (e.g., ACNielsen, GRS) a plus. Knowledge of both Packaged Grocery and Produce categories a plus. Strong interpersonal and communication skills; able to collaborate across teams and engage diverse stakeholders. Results-driven with high energy, strong work ethic, and the ability to thrive in a fast-paced environment. Bachelor’s degree in Business, Marketing, or related field. Pay Range:
$115,000-$130,000 and may include a discretionary bonus. Final compensation will be dependent upon skills & experience. Additional Information
Thriving Wellness Community:
Access to medical coverage, vision and dental plans, and a 401k with match eligibility. Includes: 24/7 online physician consultations, virtual mental health resources, life coaching, employee groups, cash rewards for healthy habits, fitness reimbursements, and on-demand fitness videos. Career Advancement Opportunities:
Clear paths for career progression and internal mobility across brands and business units. Focused Learning and Development:
Resources for leadership training, webinars, and eLearning courses. Empowering Mentorship Program:
Company-wide mentorship to support goals and career growth. Continuous Improvement Training:
Training to drive positive change in the workplace. Building a Healthy Society:
The Wonderful Company invests in education, health, wellness, and sustainability initiatives; recognized for CSR efforts. Giving Back to the Community:
Wonderful Giving program to allocate funds to charities and group service projects. We’ve made Wonderful® Pistachios America’s fastest-growing snack brand. We’ve turned pomegranates and POM Wonderful® into a worldwide phenomenon. Wonderful Halos is the No. 1 mandarin orange in America. FIJI® Water is the No. 1 premium imported bottled water in America. JUSTIN® Wine produces California’s top-selling, high-end Cabernet Sauvignon. Teleflora® is the world’s leading floral delivery service. To learn more about The Wonderful Company and its core values, visit Wonderful.com, or follow us on social media. EEO is the law.
#J-18808-Ljbffr