Towne Park
Overview
Join to apply for the
Valet Cashier - JW Marriott
role at
Towne Park . Towne Park is a hospitality services company focused on delivering exceptional experiences and creating smiles for guests, patients and visitors. We aim to brighten the day of every person we serve through compassionate service and teamwork. Responsibilities
Maintains a pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. Uses the salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Collects and reconciles revenue and furnishes receipts upon request. Accurately categorizes tickets for audit purposes. Completes accurate and detailed shift reports. Follows all cash bank standard operating procedures. Operates equipment, including register, gate, and credit card machine. Obtains information about daily events and rates to be charged. Identifies and collects revenue for overnight vehicles that have not been charged for parking. Maintains claim checks and guest folio archives. Produces guest vehicle key inventory for billing purposes. Pulls guest keys and places in the pick-up order. Maintains a clean, neat work environment including all surrounding areas of the cashier booth, parking areas, and trash receptacles. Completes all tasks in a timely manner as instructed by the Account Manager. Collects claim checks/tickets from all guests prior to issuing keys. Checks all keys for location of vehicle and damage surveys prior to securing keys. Qualifications
Education:
High school diploma or general education degree (GED). Licensure/Certifications:
Must be able to pass a criminal background check and drug screen. Experience:
One to three months related customer service experience and/or training; OR equivalent combination of education and experience without High School Diploma or GED. Cashier/cash handling experience preferred. Knowledge:
Ability to understand 24-hour and military time systems; understand rates applicable to time passed. Skills:
Read and write standard English; read and comprehend simple instructions, short correspondence and memos; write simple correspondence; present information effectively in one-on-one and small group settings; perform basic arithmetic with money and measurement. Working Conditions & Physical Demands
The job may require standing, walking, and occasional lifting up to 50 pounds. Working outdoors for extended periods is possible; exposure to varying weather conditions may occur. Travel up to 5% may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Company Information & EEO
Towne Park is an Affirmative Action, Equal Opportunity and E-Verify participating employer. We encourage applications from all qualified individuals, including those with disabilities and veterans. Towne Park complies with applicable privacy laws and provides reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation, please contact HR Support at HRSupport@townepark.com or (844) 869-6375. For more information about Towne Park and to apply, please visit www.townepark.jobs.
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Join to apply for the
Valet Cashier - JW Marriott
role at
Towne Park . Towne Park is a hospitality services company focused on delivering exceptional experiences and creating smiles for guests, patients and visitors. We aim to brighten the day of every person we serve through compassionate service and teamwork. Responsibilities
Maintains a pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. Uses the salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Collects and reconciles revenue and furnishes receipts upon request. Accurately categorizes tickets for audit purposes. Completes accurate and detailed shift reports. Follows all cash bank standard operating procedures. Operates equipment, including register, gate, and credit card machine. Obtains information about daily events and rates to be charged. Identifies and collects revenue for overnight vehicles that have not been charged for parking. Maintains claim checks and guest folio archives. Produces guest vehicle key inventory for billing purposes. Pulls guest keys and places in the pick-up order. Maintains a clean, neat work environment including all surrounding areas of the cashier booth, parking areas, and trash receptacles. Completes all tasks in a timely manner as instructed by the Account Manager. Collects claim checks/tickets from all guests prior to issuing keys. Checks all keys for location of vehicle and damage surveys prior to securing keys. Qualifications
Education:
High school diploma or general education degree (GED). Licensure/Certifications:
Must be able to pass a criminal background check and drug screen. Experience:
One to three months related customer service experience and/or training; OR equivalent combination of education and experience without High School Diploma or GED. Cashier/cash handling experience preferred. Knowledge:
Ability to understand 24-hour and military time systems; understand rates applicable to time passed. Skills:
Read and write standard English; read and comprehend simple instructions, short correspondence and memos; write simple correspondence; present information effectively in one-on-one and small group settings; perform basic arithmetic with money and measurement. Working Conditions & Physical Demands
The job may require standing, walking, and occasional lifting up to 50 pounds. Working outdoors for extended periods is possible; exposure to varying weather conditions may occur. Travel up to 5% may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Company Information & EEO
Towne Park is an Affirmative Action, Equal Opportunity and E-Verify participating employer. We encourage applications from all qualified individuals, including those with disabilities and veterans. Towne Park complies with applicable privacy laws and provides reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation, please contact HR Support at HRSupport@townepark.com or (844) 869-6375. For more information about Towne Park and to apply, please visit www.townepark.jobs.
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