Christian Dior Couture
Join to apply for the
Sales Associate - Ala Moana
role at
Christian Dior Couture Job Purpose The Sales Associate is responsible for delivering best in class client service, achieving individual sales goals, building lasting client relationships through mastery of product knowledge and selling ceremonies as well as understanding Boutique operating processes. Job Responsibilities Sales Performance Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI) including, Individual Sales Volume, Units per Transaction (UPT) & Average Dollar per Transaction (ADS) Maintain a strong drive for results and a positive, team first attitude at all times Client Development
Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through electronic communication Develop local and international client book with the ability to recruit and develop top clients Demonstrate strong product expertise, engage clients through the details and stories of our products Problem solve in partnership with leadership team to ensure that each client issue is accurately resolved to the benefit of the business Boutique Operations
Support floor moves, merchandising, visual merchandising, and housekeeping as needed Help locate merchandise at other Boutiques for clients, accurately process charge-send sales per Company guidelines Responsible for individual stock assignments, including organizing stock on floor and in the heart of the house Participate in all inventory and cycle counts and protect the assets of the Boutique through understanding and following operating procedures Assist in packing or wrapping customers’ merchandise, when necessary Requirements
At least 3 years of Retail Sales and Client Service experience, preferably in a luxury consumer goods environment Strong drive for business results with a passion for creativity, fashion and the brand Ability to develop strong and lasting relationships with people through strong communication, organization and follow-through skills Provide outstanding customer service including in person, over the phone and through electronic communication Read, count, and write to accurately complete all business and client related documentation Ability to adjust priorities and manage time in a fast-paced environment, adaptable to strategies which address evolving business trends Ability to work varied hours/days, including nights, weekends, and holidays as needed Ability to operate all equipment necessary to perform the job, including phone systems, cash register, sensor-tag remover, computers, and all other office equipment. Can stand for extended periods, move and handle boxes of merchandise and fixtures, must be able to lift at least 30 lbs. Willingness to adhere to all company policies, procedures, regulations, and standards Additional Information Christian Dior Couture offers comprehensive benefit plans such as medical, dental, vision, Flexible Spending Accounts, and short and long-term disability. Additional employee perks include, but are not limited to employee discount program, various paid time off, volunteer time off, holidays, mental health and wellbeing support, family friendly benefits, reproductive health care, child and elder care services, commuter benefits, 401k plans with an employer contributions matching plan, employee referral program, and more. Christian Dior Couture is part of the LVMH Group, where People Make the Difference. We value, celebrate, and welcome each unique talent and strive to create an inclusive environment providing all employees a sense of purpose. Beyond your role, we recognize the importance and passion of creating communities with shared values that enrich and impact beyond our organization. As an employee, you will have an opportunity to engage in our employee-led communities such as Sustainability, Diversity, Equity and Inclusion, and Corporate Social Responsibility. Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.
#J-18808-Ljbffr
Sales Associate - Ala Moana
role at
Christian Dior Couture Job Purpose The Sales Associate is responsible for delivering best in class client service, achieving individual sales goals, building lasting client relationships through mastery of product knowledge and selling ceremonies as well as understanding Boutique operating processes. Job Responsibilities Sales Performance Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI) including, Individual Sales Volume, Units per Transaction (UPT) & Average Dollar per Transaction (ADS) Maintain a strong drive for results and a positive, team first attitude at all times Client Development
Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through electronic communication Develop local and international client book with the ability to recruit and develop top clients Demonstrate strong product expertise, engage clients through the details and stories of our products Problem solve in partnership with leadership team to ensure that each client issue is accurately resolved to the benefit of the business Boutique Operations
Support floor moves, merchandising, visual merchandising, and housekeeping as needed Help locate merchandise at other Boutiques for clients, accurately process charge-send sales per Company guidelines Responsible for individual stock assignments, including organizing stock on floor and in the heart of the house Participate in all inventory and cycle counts and protect the assets of the Boutique through understanding and following operating procedures Assist in packing or wrapping customers’ merchandise, when necessary Requirements
At least 3 years of Retail Sales and Client Service experience, preferably in a luxury consumer goods environment Strong drive for business results with a passion for creativity, fashion and the brand Ability to develop strong and lasting relationships with people through strong communication, organization and follow-through skills Provide outstanding customer service including in person, over the phone and through electronic communication Read, count, and write to accurately complete all business and client related documentation Ability to adjust priorities and manage time in a fast-paced environment, adaptable to strategies which address evolving business trends Ability to work varied hours/days, including nights, weekends, and holidays as needed Ability to operate all equipment necessary to perform the job, including phone systems, cash register, sensor-tag remover, computers, and all other office equipment. Can stand for extended periods, move and handle boxes of merchandise and fixtures, must be able to lift at least 30 lbs. Willingness to adhere to all company policies, procedures, regulations, and standards Additional Information Christian Dior Couture offers comprehensive benefit plans such as medical, dental, vision, Flexible Spending Accounts, and short and long-term disability. Additional employee perks include, but are not limited to employee discount program, various paid time off, volunteer time off, holidays, mental health and wellbeing support, family friendly benefits, reproductive health care, child and elder care services, commuter benefits, 401k plans with an employer contributions matching plan, employee referral program, and more. Christian Dior Couture is part of the LVMH Group, where People Make the Difference. We value, celebrate, and welcome each unique talent and strive to create an inclusive environment providing all employees a sense of purpose. Beyond your role, we recognize the importance and passion of creating communities with shared values that enrich and impact beyond our organization. As an employee, you will have an opportunity to engage in our employee-led communities such as Sustainability, Diversity, Equity and Inclusion, and Corporate Social Responsibility. Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.
#J-18808-Ljbffr