Christian Dior Couture
Assistant Boutique Manager, Fine Jewelry & Timepieces - Miami Design District
Christian Dior Couture, Miami, Florida, us, 33222
Overview
Job description for an Assistant Store Manager role at Christian Dior Couture. Responsibilities include assisting with day-to-day management of the sales team and ensuring the highest level of customer service in line with Christian Dior expectations. Job responsibilities
Increase sales and measure sales performance and conversion rates daily. Provide and inspire outstanding service to customers. Assist in assigning and monitoring sales goals of Sales Associates. Responsible for clientele development. Participate in the preparation of merchandise displays and presentations, applying merchandising concepts and guidelines with independent judgment. Train, coach, develop, and lead sales associates in selling skills. Conduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and to convey information to management staff and associates. Facilitate proper communication between management and associates. Profile
Participate in the coordination of sales promotion activities, including seasonal sales, trunk shows, and contests, with proper use of in-store signs advertising sales and promotions. Train the team on optimizing Capture Rate and After Sale to develop personal customer database. Product And Stock Management
Gather merchandise for transfers, damages, and returns-to-vendor (RTVs). Coordinate and participate in department inventories. Monitor proper pricing of merchandise. Minimize stock losses. Process Management
Oversee compliance of associates with established Company policies and standards, including safekeeping of funds and property, personnel practices, merchandise handling, security, sales and record-keeping procedures. Help solve problems that affect the department’s service, efficiency, and productivity. Lock and secure the store and oversee compliance with all security procedures. Any other tasks as assigned from time to time. Ability To
Develop and train associates, build relationships, utilize skills of associates appropriately. Provide outstanding customer service. Effectively manage sales staff toward achievement of sales and clienteling objectives. Manage boutique operations including attendance, merchandising, and housekeeping standards. Merchandised effectively. Maintain a fair, consistent set of standards as they apply to the workforce. Adjust priorities and manage time wisely in a fast-paced environment. Communicate clearly and listen attentively; provide instructions to associates. Operate POS systems, PC, phone systems, cash register, sensor-tag remover, and other relevant office equipment. Requirements
At least 5+ years of retail experience required, preferably with at least 1 year of management, in a luxury product setting. Sense of initiative and commercial creativity with fashion sensitivity. Strong knowledge of the luxury industry with fashion sensitivity consistent with the brand. Demonstration of own initiative. Ability to work multifaceted hours/days, including nights, weekends, and holidays, as needed. Availability to work the hours vital to open and/or close the store. Ability to maintain presence on selling floor for long periods as needed. Strong interpersonal, communication, organization and follow-through skills. Employment and diversity statement
Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.
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Job description for an Assistant Store Manager role at Christian Dior Couture. Responsibilities include assisting with day-to-day management of the sales team and ensuring the highest level of customer service in line with Christian Dior expectations. Job responsibilities
Increase sales and measure sales performance and conversion rates daily. Provide and inspire outstanding service to customers. Assist in assigning and monitoring sales goals of Sales Associates. Responsible for clientele development. Participate in the preparation of merchandise displays and presentations, applying merchandising concepts and guidelines with independent judgment. Train, coach, develop, and lead sales associates in selling skills. Conduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and to convey information to management staff and associates. Facilitate proper communication between management and associates. Profile
Participate in the coordination of sales promotion activities, including seasonal sales, trunk shows, and contests, with proper use of in-store signs advertising sales and promotions. Train the team on optimizing Capture Rate and After Sale to develop personal customer database. Product And Stock Management
Gather merchandise for transfers, damages, and returns-to-vendor (RTVs). Coordinate and participate in department inventories. Monitor proper pricing of merchandise. Minimize stock losses. Process Management
Oversee compliance of associates with established Company policies and standards, including safekeeping of funds and property, personnel practices, merchandise handling, security, sales and record-keeping procedures. Help solve problems that affect the department’s service, efficiency, and productivity. Lock and secure the store and oversee compliance with all security procedures. Any other tasks as assigned from time to time. Ability To
Develop and train associates, build relationships, utilize skills of associates appropriately. Provide outstanding customer service. Effectively manage sales staff toward achievement of sales and clienteling objectives. Manage boutique operations including attendance, merchandising, and housekeeping standards. Merchandised effectively. Maintain a fair, consistent set of standards as they apply to the workforce. Adjust priorities and manage time wisely in a fast-paced environment. Communicate clearly and listen attentively; provide instructions to associates. Operate POS systems, PC, phone systems, cash register, sensor-tag remover, and other relevant office equipment. Requirements
At least 5+ years of retail experience required, preferably with at least 1 year of management, in a luxury product setting. Sense of initiative and commercial creativity with fashion sensitivity. Strong knowledge of the luxury industry with fashion sensitivity consistent with the brand. Demonstration of own initiative. Ability to work multifaceted hours/days, including nights, weekends, and holidays, as needed. Availability to work the hours vital to open and/or close the store. Ability to maintain presence on selling floor for long periods as needed. Strong interpersonal, communication, organization and follow-through skills. Employment and diversity statement
Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.
#J-18808-Ljbffr